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Mas de la Bertrande

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Mas de la Bertrande
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44 Reviews from our TripAdvisor Community

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Showing 6: English reviews
Bremen, Germany
Reviewed 8 August 2013

Our room hasn't been used for days and was dark and wet. After staying there for one night I had three flea bites. The pool was not working and is closed when most needed at prime arrival time. The whole area looked neglected, the restaurant was closed. The old lady who runs the premises is not giving you any services....

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Thank Katrin D
London, United Kingdom
Reviewed 28 July 2011

We stayed here for the weekend as we were attending a wedding locally. We picked it because of the location (close the the wedding) and cost compared to hotels in Aix. Given the poor reviews we were quite worried! But it was a perfectly nice hotel. The rooms where clean and comfortable, and the bathrooms were clean. The decor is...

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Thank olm123456
Bath
Reviewed 9 October 2009

Our room was filthy. There were hairs all over the bathroom floor. The bath itself was in a disgusting state. For the 2 days we were booked in there we didn't have any hot water at all. When I complained I got a mouthful of abuse and was told the other members of the party had used it all. In...

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1Thank Nibor4591
Boston, Massachusetts
Reviewed 23 July 2006

A friend suggested we stay here because it was close to their home in Le Tholonet. I had read an acceptable review in Fodors, so decided to change our reservations from the Hotel Cezanne in Aix proper - the worst decision of our entire, fabulous vacation. The room we were in obviously hadn't been opened in several months. I knew...

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2Thank beav
A TripAdvisor Member
Bethesda, MD
1 review
13 helpful votes
Reviewed 13 March 2005

The persons (a mother and daughter) running this place are extremely rude and dishonnest. They charged us extra breakfasts on the day of departure. We figured it out and they wouldn't reimburse us. The food was terrible. The dog's owners takes an occasionnal dip in the swimming-pool!!! I came back one night at 1am to find the mas locked. I...

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13Thank A TripAdvisor Member
A TripAdvisor Member
Arlington, VT
1 review
16 helpful votes
Reviewed 19 April 2003

After staying at 4 star hotels around Provence, we were not expecting the luxury from the Mas de la Bertrande.. What we did get was a very cool reception, a filthy swimming pool and dank and musty smells emanating from the reception area...after that, we didn't need to see the room , but put our car quickly in reverse and...

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16Thank A TripAdvisor Member

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service

Additional Information about Mas de la Bertrande

Address: Mas de la Bertrande 487 Chemin de la Plaine, 13100 Beaurecueil, France
Region: France > Provence > Bouches-du-Rhone > Beaurecueil
Price Range: ₹ 3,991 - ₹ 6,168 (Based on Average Rates for a Standard Room)
Number of rooms: 10
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Questions & Answers

Questions? Get answers from Mas de la Bertrande staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?