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We went there with my husband with very high expectations as we read that it is an art hotel with high ratings. The truth is that it is a very old hotel that really needs renovation in order to sustain its raitings. The staff was...More
1 Thank Silviya S
Response from albornozpalace, Responsabile relazioni pubbliche at Albornoz Palace HotelResponded 9 May 2016
Thank you for your stay with us at Albornoz Palace Hotel. We are delighted to hear that our team is doing a good job. We were pleased to note that you appreciated the service as well. Sorry, but your comment about the place...More
I just rang to book a room for the weekend and after waiting more than 10 minutes , a rude clerk receptionist told me to be very busy and to call later .
I'm sure not to call again because I think that a 4...More
Thank Antonella R
Response from albornozpalace, Responsabile relazioni pubbliche at Albornoz Palace HotelResponded 27 April 2016
Dear madam, we're very sorry about the inconvenience, but we can't verify your complain. We're sure that no impolite clerk receptionist works here, considering the good reputation that the staff has got on tripadvisor and the other review sites. Best regards from Albornoz Palace Hotel.
Unfortunately we only had one night in this lovely hotel and if we ever get the opportunity we will certainly stay there again on our next trip to the area. The rooms were comfortable and spacious. There were amazing views from some upper floor windows....More
I was there with company Event, so it was business stay. And when I asked the iron at the reception they finally told me that it's only possible to pay for ironing! One shirt cost me 4,50 eur!!! And I can iron better myself! How...More
Response from albornozpalace, Responsabile relazioni pubbliche at Albornoz Palace HotelResponded 29 October 2015
I'm sorry for the inconvenience during your stay but, as I had already informed you personally, for safety reasons our rooms are not equipped with iron and we cannot give it to our guests.
We have been very available and helpful with you...More
This hotel is located just off the motorway and is ideal for travelling motorists. It is well connected to other cities since the adjacent motorway is a gateway to the rest of Umbria and the neighbouring states. I could park my car everyday in their...More