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Ok...the front desk and staff were so nice but this place was so depressingly bad. It smelled, the blanket and pillows were older than I am and the carpet stained. Just drive through.More
4 Thank donnafil
Response from ArtMuseoPrato, Manager at Art Hotel MilanoResponded 18 October 2011
We are deeply sorry and astonished to realize you have a so bad opinion regarding our hotel, even because, as you can see in other reviews, fortunately, it is not the general opinion!
Allow us to disappoint: our hotel do not bad smell,...More
Very nicely decorated hotel, Like a museum, Fine italian furinture in the room, Breakfast is nothing great, Washrooms are small, But slightly overpriced than the hotels in the area.
recomended if you get a better deal on web...
2 Thank hemant74
Response from ArtMuseoPrato, Manager at Art Hotel MilanoResponded 11 March 2011
Thank you for your review, we really appreciate your comment and we hope you will be soon again our Guest.
Paolo Mazzoni - General Manager
The bed in our room was broken when we checked in, and the staff were initally unwilling to do anything about it, until we attempted to locate another hotel to move to. They eventually replace the matresses with brand new ones and it was comfortable...More
1 Thank wonky1
Response from ArtMuseoPrato, Direttore at Art Hotel MilanoResponded 10 November 2010
We have been really surprised reading your post; we remember the problem you had with the room we initially gave you, but our staff was very helpful solving immediately the problem with the bed putting brand new mattresses in your room and after...More
Lets start in the lobby. It is large, but dated. The staff were great handling our group, and helped us whenever we needed it. Free internet was also available. The breakfast was poor, and the room was small and unable to accomodate all 30 of...More
US$ 70 - US$ 103 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#2 Luxury Hotel in Prato
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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