We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Palazzo Marzoli Resort

Save
Traveller (141)
Room & Suite (105)
Dining (4)
Overview
  • Excellent47%
  • Very good21%
  • Average12%
  • Poor8%
  • Terrible12%
Travellers talk about
“the bus”(29 reviews)
“amalfi coast”(28 reviews)
“other hotels”(14 reviews)
AMENITIES
Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Airport Transportation
Room Service
Suites
4 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel"},"scriptFlags":null}
Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$ 454.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Positano hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "3e2be1ffe6dc40978ef5670139006499", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1446721,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[78930057],"additionalContentIds":[],"pollCount":0,"checkin":{"day":5,"month":8,"year":2018},"checkout":{"day":6,"month":8,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":454,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"3e2be1ffe6dc40978ef5670139006499","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":477,"lowestMetaPrice":454,"additionalPartner":false,"highestMetaPriceDisplay":477,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":477,"lowestMetaPrice":454,"highestMetaPriceDisplay":477,"hotelName":"Palazzo Marzoli Resort","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjNlMmJlMWZmZTZkYzQwOTc4ZWY1NjcwMTM5MDA2NDk5IiwiQUlLIjoiOGU0MDgzNDg1MjY3NGMyMTllYTc3MGU2Njk0ODUwNzAifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "05/08/2018", "checkOut": "06/08/2018", "lowestPrice": "US$ 454", "hasDates": true, "hacComplete": true, "contentIdMappings": {"78930057":"OrbitzEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive"},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message"},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive"},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (387)
Filter reviews
242 results
Traveller rating
106
49
35
14
38
Traveller type
Time of year
LanguageEnglish
More languages
106
49
35
14
38
Show reviews that mention
All reviewsthe busamalfi coastother hotelsbeautiful viewfree shuttleour honeymoonincluded breakfasteach morningthe hotel offersclose to the hotelbeach areahotel staffmain beachpastriesjacuzzitownbalcony
FilterEnglish
Updating list...
1 - 5 of 242 reviews
Reviewed 2 weeks ago via mobile

I have created this account especially to write this review to save people from a big mistake. If you want to be ripped off by the rudest and just terrible people who don’t know how to communicate with tourists at all, well look no further!...More

2  Thank EatPrayLovemasya
Response from Palazzo Marzoli R, General Manager at Palazzo Marzoli ResortResponded 2 weeks ago

What you write is absolutly false and we don't losse any more time to answer this review. We have brought back the washed dress is ironed, without any problem, maybe you have dirty it trying not to pay, because here we are not crazy. Like...More

Reviewed 3 weeks ago via mobile

Palazzo Marzoli is a nice hotel well situated to enjoy the beauty of Positano and the wider Amalfi Coast. It is very expensive for the services provided and unbelievably does not include free wifi in the room rate. The view from our room was spectacular...More

Thank chris f
Reviewed 3 weeks ago

Extremely disappointed and quiet frankly shocked over the extremely rude and horrible treatment as a guest at the Palazzo Marzoli. The staff was extremely discourteous, yelled and raised their voices publicly and embarrassingly in front of other hotel guests and was purposely vague about unexpected...More

1  Thank 818TravelGirl
Response from Palazzo Marzoli R, Manager at Palazzo Marzoli ResortResponded 3 weeks ago

We know that this comment is form the same person down here "megahnhaffey". Dear Customer, Our friendly staff is friendly with all our customers. Every extra ride for the taxi and other extra services we clearly say that are for payment and always we say...More

Reviewed 4 weeks ago

I just come back from Palazzo MARZOLI Resort. unfortunately I didn't read the reviews of that hotel before booking direct. The lady didn't informe me that the hotel was fare from the center, the internet access was not free, ( 30 euros a day )...More

2  Thank pasGassin
Response from Palazzo Marzoli R, Direttore generale at Palazzo Marzoli ResortResponded 4 weeks ago

Dear Guest, Positano is a very little village and there isn't the real center because is onw way that goes from the hill to the beach and all along the road there are, shops, restaurants, bars, etc and also we offer a free Shuttle Service...More

Reviewed 4 weeks ago

The hotel cleanliness is fine, the view is great which is why we booked it despite these other negative reviews. I also thought people could just be fussy and overdramatic, since I am usually a pretty even keeled, go with the flow sort of traveler....More

1  Thank meghanhaffey
Response from Palazzo Marzoli R, General Manager at Palazzo Marzoli ResortResponded 3 weeks ago

Dear Customer, Our friendly staff is friendly with all our customers. Every extra ride for the taxi and other extra services we clearly say that are for payment and always we say this to you, you say ok we pay at checkout. At the check...More

View more reviews
About
Amenities
Top amenities
Breakfast included
Room Service
Hotel Amenities
Shuttle Bus Service
Breakfast included
Laundry Service
Room Service
Wheelchair Access
Airport Transportation
Concierge
Room amenities
Air Conditioning
Minibar
Details
Price range
US$ 220 - US$ 907 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Positano
#22 Luxury Hotel in Positano
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$ 220 - US$ 907 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Positano
#22 Luxury Hotel in Positano
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (141)
Room & Suite (105)
Dining (4)
Amenities (19)
Questions & Answers
Ask a question
Natalia G
26 March 2017|
Answer
Response from umalina2015 | Reviewed this property |
We booked for 5...and to be clear it's 2 adults and three children. I booked online and although they had the ages of the three children they did not know it was for 5 people?! So, we were charged an extra 200 euros a... More
0
Votes
Room Tips
"Do not stay here"
Read review
"DO NOT STAY HERE because it is the worst staff you will come across in Italy."
Read review
"Views; Views; Horrible Staff."
Read review
"Just avoid this hotel completely"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing