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Disio Resort

Traveller (182)
Room & Suite (126)
Dining (70)
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About
  • Excellent61%
  • Very good26%
  • Average8%
  • Poor3%
  • Terrible2%
Certificate of Excellence
This new complex offers guests an acceptance and an impeccable comfort, in one of the beautiful angles of western Sicily: Marsala. Disio rises to the center of a splendid and perfumed botanical park of 15 hectares, and it is equipped with various systems: a green of 3 holes, practical green and putting green, a swimming pool, a tennis field and soccer, a park for children, panoramic terraces and other spaces in which to relax.
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Property amenities
Pool
Room Service
Restaurant
Pets Allowed ( Dog / Pet Friendly )
Free Parking
Free High Speed Internet (WiFi)
Wheelchair Access
Business Centre with Internet Access
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Minibar
Good to know
HOTEL STYLE
Business
Mid-range
HOTEL CLASS
Location
Full view
Getting there
Birgi Airport17 km
Punta Raisi Airport67 km
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Nearby restaurants
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Nearby attractions
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Reviews(39)
Traveller rating
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  • 31
  • 13
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Traveller type
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Waffers87
London, United Kingdom
84
Reviewed 27 Aug 2017
My family and I went to the Disio Resort for one week and couldn’t help but feel that our stay was encroaching on their primary focus: events. They had an event on five out of the seven days we were there, which meant shutting down the pool area from (on some days) 1pm onwards; we would have been left at a loose end had we not had a car. Their events looked very lavish which was a stark comparison from what was offered to hotel guests - here’s what you could have had if you had an event. The restaurant maintained a lean menu for the entirety of our stay, which is fine, had the focus on quality been there, which it wasn’t. For example, a green salad was merely iceberg lettuce chopped and put into a bowl, so the food was very disappointing.

There were a couple of instances when we turned up for dinner around 8pm yet the restaurant lights were turned off and we had to convince the restaurant team to provide us with a meal.

They had a ‘bar’ in reception which was less bar, more glorified mini bar with a bouncer and there was nowhere you could really go during the day for a quick snack or drink.

The resort was very understaffed with the morning wait staff doubling up as the cleaning team - needless to say a jack of all trades mentality meant a subpar clean, invariably just a quick making of the bed and emptying of the bathroom bin. Albeit, the staff were very nice and accommodating.

The grounds were immaculate and very well maintained so it’s understandable why events are the focus, however, when you see meat being freshly barbequed whilst you’ve just tucked into undercooked pasta with a bland a ragu you do feel a little short changed.

If you’re looking for peace and quiet, this is definitely a good place to go, however, make sure you get a car because hotel guests aren’t well catered for when it comes to food and drink and your taste buds will likely be disappointed.
2 Thank Waffers87
Lloyd S
Kaiserslautern
3021
Reviewed 22 Jan 2017
Recently stayed for two nights at this small, but quaint hotel and resort. The staff was friendly and helpful, the rooms were dated, but clean and the breakfast was tasty; however, limited in variety. The first night of our stay we were unable to receive internet. I talked with the staff and they had informed me that they had recently changed to a different company and were having difficulty with the conversion to the new system. I accepted this reason and decided to follow through with our next scheduled stay which was two days later. Upon our arrival, I talked with the individual at the front desk and relayed our experience of the previous stay and he assured us that the problem(s) was fixed. We were shown to our room and our first mishap occurred when the TV did not work. We were shown to another room and settled in for the night, but within 10 minutes discovered that we did not have internet. I contacted the gentleman at the front desk who worked on the issue for at least 30 minutes, but to no avail. We were never able to receive the promised internet, however, this was not a fault of the gentleman who attempted to correct the problem; he tried his best and when he thought he might have the system up and running, we were hit with a severe storm that disrupted everything electrical. Understandably, not everything is within the control of the hotel you book.
Thank Lloyd S
Responded 24 Jan 2017
Dear Guest, thank you very much for coming back to us with your review about your stay in our Disio Resort. We are pleased to hear that you appreciated our location and the service provided by our staff. Regarding internet problem we are sorry to hear that it. Unfortunately we could not avoid it just because of bad weather. Please accept our apology for that. Looking forward to welcoming you again Best regards
Ricardo P
31
Reviewed 16 Jan 2017via mobile
Very Nice strutture. Pleasant staff always With a smile and available To our needs. Sicily atmosphere on his Best. Food, Rooms, reception. Relax in The Best Way. Mr Vincenzo Was always available To our request in order To proposeThe Best stay. We Will return. Thank You Sicily for your hospitality.
Thank Ricardo P
Responded 22 Jan 2017
Dear Guest, it is a great honour to get a comment like yours! Thank you so much for your kind feedback. We are happy that you enjoyed your stay with us and that you felt comfortable! We are looking forward to welcome you soon again! Best regards
Rebecca S
10
Reviewed 19 Sep 2016
Fantastic location. We had a lovely, spacious, clean room and enjoyed the excellent food. It was lovely to be able to relax by the pool in mid-September and we particularly enjoyed trying our hand at a bit of golf. A big thank you to all the staff who made us feel very welcome, and in particular Arianna in reception who did everything she could to make our stay enjoyable and relaxing.
Thank Rebecca S
Response from carcro, Direttore at Disio Resort
Responded 20 Sep 2016
Dear Rebecca, it has been a nice pleasure to have you as our Guests, we really appreciate your words for the Resort and our Staff, Arianna is very happy for this. We hope to have you here again very soon! Thanks, thanks, thanks again!
RogerCan61
Bern, Switzerland
84
Reviewed 12 Jun 2016
After some very tiring weeks, we left for our honeymoon in search of new impressions and relaxation. We found it in this very nice and cozy place. Very friendly staff and wonderfull surroundings, just outside Marsala was the perfect place for us. We can very much recommend the DisioResort and look forward to our next visit.
Thank RogerCan61
Response from carcro, Direttore at Disio Resort
Responded 13 Jun 2016
Dear RogerCan61, it's has been a very great pleasure to have You as our Guests, we enjoy your words and we'll wait for You to come again soon! Many thanks, sincerely thanks! All the best for Your life!
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Questions & Answers
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Darka R
4 February 2017|
Answer
Response from 240direzione | Property representative |
Dear Madame Dark, Thank you for you feedback.. For dinner there is not problem. We proposes you Half board with extra cost of € 30.00 per person per night ( you may choose : 1 starter - 1 first course - second course... More
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Google Translation
Room Tips
"Superier rooms have there own little villa/living room to share with another 2 rooms."
AndrewDebbie35
11 Aug 2013
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"Any room you choose will be great!"
AngelaB172
26 Jun 2013
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"talk to the staff and mention your preferences. thats one of the great things about the place."
N0rrisL
7 May 2013
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"All of them are charming with Italian touch!!!"
EttoreS346
30 Apr 2013
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PRICE RANGE
US$ 72 - US$ 74 (Based on Average Rates for a Standard Room)
LOCATION
ItalySicilyProvince of TrapaniMarsala
NUMBER OF ROOMS
23
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