Iseolago Hotel
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Avg. ₹17,485 /night, 10/12 - 10/13
₹22,024
per night
₹17,527
per night
₹13,030
per night
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4.0
#5 of 13 hotels in IseoLocation
Cleanliness
Service
Value
Surrounded by the greenery of Franciacorta, near the lake and the popular Torbiere del Sebino natural park, the hotel Iseolago is the perfect place for a relaxing stay. We are in the heart of Lombardy, a privileged area, rich in art, food and wine traditions. The hotel has a huge park of 10,000 square meters leading to a sunbathing area and three open-air swimming pools. These are accessed via a beautiful covered walk way of jasmine. During the summer season our guests can get free access to the adjoining Lido Sassabanek, which offers three swimming pools, a private beach and access into the lake.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Bicycle rental
Children Activities (Kid / Family Friendly)
Kids pool
Wifi
Fitness / spa changing rooms
Sauna
Pool / beach towels
Adult pool
Outdoor pool
Plunge pool
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Kids' meals
Poolside bar
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Manicure
Massage
Pedicure
Salon
Steam room
Waxing services
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun umbrellas
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Private balcony
Minibar
Cable / satellite TV
Bidet
Room service
Safe
Telephone
Wardrobe / wardrobe
Clothes rack
Wake-up service / alarm clock
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Mountain view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Green
Classic
Languages Spoken
English, French, Spanish, German and 1 more
Location
Via Colombera 2, 25049, Iseo Italy
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 53 out of 100
53
28 Restaurants
within 1 kilometer
679Reviews12Q+A28Room tips
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Detailed Reviews
We followed our stay in Riva with 4 nights in Iseo. We paid for a suite and the room was very nice. No complaints whatsoever.
The staff were pleasant and tried to assist whenever possible.
The food was disappointing. The menu lacked imagination. For example, yesterday evening we chose what sounded nice but in essence was a chicken salad. Desert one night was melon and kiwi fruit. Speaking to another couple, they agree that the food was really basic.
Iseo town is pleasant but a good 15 minute walk from the Hotel along a rather drab road with graffiti on many of the buildings. There is a courtesy bus but at €10 per head for a return journey the cost is a bit steep.
The ferry timetable is complicated and the bus one not much better. The journey times are not really co-ordinated . Just going to the Island is not too bad but other journeys can mean possibly a 4 hour wait between ferries. I understand why as much of the week the ferries are quiet, whereas weekends everywhere is busy.
The staff were pleasant and tried to assist whenever possible.
The food was disappointing. The menu lacked imagination. For example, yesterday evening we chose what sounded nice but in essence was a chicken salad. Desert one night was melon and kiwi fruit. Speaking to another couple, they agree that the food was really basic.
Iseo town is pleasant but a good 15 minute walk from the Hotel along a rather drab road with graffiti on many of the buildings. There is a courtesy bus but at €10 per head for a return journey the cost is a bit steep.
The ferry timetable is complicated and the bus one not much better. The journey times are not really co-ordinated . Just going to the Island is not too bad but other journeys can mean possibly a 4 hour wait between ferries. I understand why as much of the week the ferries are quiet, whereas weekends everywhere is busy.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Iseolago Hotel, Marketing at Iseolago Hotel
Responded 8 Jul 2022
We are sorry that our restaurant was not up to your expectations. We usually have positive feedback in this department. Anyway, we take note of that because we are sure there is always a chance to improve. As regards the shuttle service we would like to specify that the price is 5 Euro per person. Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Spent a couple of days in Iseo and the Iseolago hotel. The hotel is nice with a pool area and access to a park close by where you can access the Iseo lake. The hotel offers pool towels. The breakfast was really good with e.g fresh fruit, scrambled eggs, bacon, bread and yogurt.
The air conditioner was centrally steered so the room was too warm, we couldn’t get the cooling temperature that we wanted. That is the main reason for my rating.
The air conditioner was centrally steered so the room was too warm, we couldn’t get the cooling temperature that we wanted. That is the main reason for my rating.
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Date of stay: July 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Iseolago Hotel, Altro at Iseolago Hotel
Responded 25 Jul 2024
We are very sorry. If we had known about the problem with the air conditioning, we would have promptly adjusted it. However, we took note of your report, which is very important to us, and we hope to welcome you again in our hotel. Best regards, the Management Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for 6 nights in June. Ideal spot to have your base at. I know a lot of people have said it is a long walk to the town but it is only 9 to 10 minutes if you are fit and healthy.
We stayed in one of the apartments. The place was spotless and then only 2 seconds walk to the lovely swimming pool. The life guards on duty checked the water in the swimming pool every day, which was great to see.
The people that worked in the hotel where all very pleasant and helpful.
I would definitely stay here again.
We stayed in one of the apartments. The place was spotless and then only 2 seconds walk to the lovely swimming pool. The life guards on duty checked the water in the swimming pool every day, which was great to see.
The people that worked in the hotel where all very pleasant and helpful.
I would definitely stay here again.
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Date of stay: June 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â If you are staying in the self catering bring enough towels as it is self catering and not a...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Iseolago Hotel, Altro at Iseolago Hotel
Responded 2 Jul 2024
Thank you so much for sharing your stay review with us and with other travelers. We are happy you enjoyed your stay and we hope to welcome you again soon. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My stay at this hotel was unexpectedly one of the least considerate hotel stays I've ever had. We had stayed here for a wedding and after the wedding party ended (~2am) we headed back to the hotel. At the hotel we realized none of the water was running in our room (no sink, no toilet, no bidet, no shower, etc.).
We had to leave early the next morning for 10+ hours of travel and really needed water to prepare for this - ideally shower but at a minimum, brush our teeth. We called down to the front desk and told them of our issue and also texted other guests we knew staying in the hotel who confirmed they also did not have running water.
When the employee from the front desk arrived at our room, he verified that the water was in fact not running and offered no solutions. He told us the whole place was booked/no available rooms and we could not use any common area showers or sinks (i.e. the spa shower could not be used). We repeatedly asked him to bring us bottles of water to brush our teeth. He eventually conceded after 10+ minutes of begging (at 2 am!!). He left to go get the water.
He then came back 15 minutes later with a room key for another room?? Apparently there was a suite available all along that he did not want to offer us but eventually decided to offer. We used the suite to shower and brush our teeth but were incredibly frustrated with the experience.
We should not have to beg for a basic hotel offering such as running water. There are only a few things I expect from a hotel (a place to sleep, running water, and a safe place to store my belongings). This hotel seriously lacks at providing one of these basic things.
We contacted the hotel and shared our frustrations. They offered minimal remorse (offering only 10% off our stay). 10% off for lacking a basic hotel essential is not sufficient.
We spent nearly an hour in the middle of the night working on resolving this issue, faced with hotel staff that were not eager to help us without being begged to provide a solution.
I would highly recommend reconsidering if you are looking to stay here!! They truly do not care about their customers' experiences!!
We had to leave early the next morning for 10+ hours of travel and really needed water to prepare for this - ideally shower but at a minimum, brush our teeth. We called down to the front desk and told them of our issue and also texted other guests we knew staying in the hotel who confirmed they also did not have running water.
When the employee from the front desk arrived at our room, he verified that the water was in fact not running and offered no solutions. He told us the whole place was booked/no available rooms and we could not use any common area showers or sinks (i.e. the spa shower could not be used). We repeatedly asked him to bring us bottles of water to brush our teeth. He eventually conceded after 10+ minutes of begging (at 2 am!!). He left to go get the water.
He then came back 15 minutes later with a room key for another room?? Apparently there was a suite available all along that he did not want to offer us but eventually decided to offer. We used the suite to shower and brush our teeth but were incredibly frustrated with the experience.
We should not have to beg for a basic hotel offering such as running water. There are only a few things I expect from a hotel (a place to sleep, running water, and a safe place to store my belongings). This hotel seriously lacks at providing one of these basic things.
We contacted the hotel and shared our frustrations. They offered minimal remorse (offering only 10% off our stay). 10% off for lacking a basic hotel essential is not sufficient.
We spent nearly an hour in the middle of the night working on resolving this issue, faced with hotel staff that were not eager to help us without being begged to provide a solution.
I would highly recommend reconsidering if you are looking to stay here!! They truly do not care about their customers' experiences!!
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Date of stay: October 2022Trip type: Travelled with friends
Room Tip:Â Do not trust this place for reliable water!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Iseolago Hotel, Altro at Iseolago Hotel
Responded 16 Dec 2022
Miss Mockus, it is a shame to receive the third same report of complaint, especially because you stayed here in late September. We were sure we had cleared it up in our previous communications. At this stage we think it is necessary to explain the situation to all those who will read the review. We greatly regret what happened. We promptly made the necessary checks and we informed you that it was a brief interruption of water supply by the operator, who did not send us any communication. Our emergency water tank made up for it while the supplies last. Anyway, the hotel staff did what they could to solve the problem at night and gave you a suite (you waited 10 minutes, SUCH A LONG TIME...). The special rate for the wedding was €155.00 per room per night instead of €185.00. At your check-out we apologized for the inconvenience and made an additional 10% discount to the discounted rate. We are sure we have done everything to repair the inconvenience, which was not caused by the hotel, by the way.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Hotel needs to invest in soft skill training. At breakfast, I was initially seated indoors and wanted to change to a table outdoors and I was outrightly refused like a school teacher. When I asked for a coffee during Breakfast Buffett, after having gotten up from my table to talk to my conference attendees, was told you must pay because you finished breakfast. Again I felt like I was being disciplined even though I didn’t make any unreasonable request. Let’s consider that if the Hotel had such a policy, it could have been said politely. When I went to complain to the duty manager, she didn’t offer an apology. Saying thank you, sorry when a request can’t be met, smiling and being courteous goes a long way. Hospitality is crucial and should be expected from a four star boutique hotel.
The front desk personnel were highly professional and polite on the other hand. The hotel itself is well kept and charming, albeit, a bit dated.
The front desk personnel were highly professional and polite on the other hand. The hotel itself is well kept and charming, albeit, a bit dated.
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Date of stay: October 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Iseolago Hotel, Altro at Iseolago Hotel
Responded 16 Oct 2023
We are very disappointed about the situation. We were carrying out the necessary checks, as our Director told you, when we saw your timely negative review. We have been informed by the staff that you had breakfast and left. You came back later asking for another table and coffee. As for our policy, our guests can have breakfast one time per day. Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Every time I go golfing at Golf Club Franciacorta, I had always stayed at this hotel. However, I am having doubts now. Very disappointing stay, this time.
The quality of the service have declined enormously.
How could the hotel answer me at 8:30 that there are NO MORE croissants!!! A flat NO. If I had arrived at breakfast at 9:30 or 10:00, I will understand, but not at 8:30, at a hotel as large as theirs. There were no more danish pastries, and the scrambled eggs were very dry.
The room was cold at night. The heater in the room did not function, so I had to go to the Reception to request repair. Instead, the answer was "We will turn it on." So the heating was intentionally turned off (to save heating cost???) Just to give you an idea, the hallway was much warmer than the room.
I remember, there were slippers in the room in the past. NOT any more.
There are many other cute hotels, agriturismo and B & B in the area, which I would like to try. After these negative experience, I think I will go and try other options.
The quality of the service have declined enormously.
How could the hotel answer me at 8:30 that there are NO MORE croissants!!! A flat NO. If I had arrived at breakfast at 9:30 or 10:00, I will understand, but not at 8:30, at a hotel as large as theirs. There were no more danish pastries, and the scrambled eggs were very dry.
The room was cold at night. The heater in the room did not function, so I had to go to the Reception to request repair. Instead, the answer was "We will turn it on." So the heating was intentionally turned off (to save heating cost???) Just to give you an idea, the hallway was much warmer than the room.
I remember, there were slippers in the room in the past. NOT any more.
There are many other cute hotels, agriturismo and B & B in the area, which I would like to try. After these negative experience, I think I will go and try other options.
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Date of stay: October 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Iseolago Hotel, Marketing at Iseolago Hotel
Responded 12 Nov 2021
Buongiorno Juri, siamo molto dispiaciuti per la recensione negativa. Per quanto riguarda il reparto colazioni, vorremmo informarLa che i croissants sono sempre a disposizione dei clienti fino alla chiusura, per cui sempre fino alle 10.00. Probabilmente, per un nostro errore di comunicazione, non è stato informato che il rimpiazzo era in forno e che sarebbe stato a Sua disposizione entro pochi minuti. Per quanto riguarda invece il riscaldamento in camera, Le confermo che lo stesso è stato acceso il 15 di Ottobre. La temperatura può essere regolata anche dal nostro Front Office, motivo per cui la persona con cui ha parlato alla Reception, pensando di fare cosa gradita, Le ha detto che si sarebbe occupata direttamente del problema. Fare in modo che l'esperienza dei clienti da noi sia sempre positiva è la nostra priorità e quindi ci scusiamo se non è stato così. Con i migliori saluti.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
.Nice hotel. The junior suite was quite spacious with a balcony and excellent air conditioning. The parking lot is conveniently located just outside. There is a fitness room with 15 machines
The hotel has three nice pools. The lifeguard was fair, and guests are allowed to have footballs and play. There are green areas for playing football, and guests have free access to a public park with pools and other outdoor facilities.
The hotel has three nice pools. The lifeguard was fair, and guests are allowed to have footballs and play. There are green areas for playing football, and guests have free access to a public park with pools and other outdoor facilities.
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Date of stay: July 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Iseolago Hotel, Altro at Iseolago Hotel
Responded 8 Jul 2024
Thanks for staying with us. We appreciate your feedback. Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is an undiscovered (by the English) gem. it has all the facilities one could wish: comfortable rooms or self-catering 'residences', three pools, and a wonderful restaurant, as well as complimentary access to a lakeside lido for swimming, paddling, pedalo hire & other facilities. The staff are extremely pleasant & helpful and most speak good English. We were a party of six adults and six young children, staying in mid-July and we had a wonderful time.
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Date of stay: July 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Iseolago Hotel, Altro at Iseolago Hotel
Responded 6 Aug 2024
We thank you very much for the score and for taking your time to share your feedback with us and the other guests. We are happy you enjoyed your stay and we hope to welcome you again soon. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We loved staying here. After 10 days in Airbnb’s this was a refreshing overnight stop. The staff went out of their way to find us a taxi, late at night, to pick us up from the train station. The manager, Barbara drove us to the train station the next day. The breakfast buffet was amazing! The hotel is spotless, updated and the beds slept great. If ever near Iseo, I will definitely book again. I give them 5+ stars.
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Date of stay: September 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Iseolago Hotel, Altro at Iseolago Hotel
Responded 4 Sept 2024
Thank you very much for your review. We are glad you enjoyed your stay and we hope to welcome you again. Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good hotel where I was already twenty years ago. The hotel and rooms are comfortable and clean but services are not adequate to the price requested. Staff is king and always available but in general I do not recommend.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Iseolago Hotel, Marketing at Iseolago Hotel
Responded 16 Aug 2022
We are very disappointed for the negative review. However, we would like to point out that our rates include different services, such as the entrance to the adjoining Lido Sassabanek, the access to our fitness room, the indoor parking, wi-fi access, etc.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The train that stops in Iseo goes to Brescia (Ferrovie Nord). If you want to go to Bergamo, as soon as you reach Brescia you have to change the railway line (Trenitalia).
Dear Valda, the closest train and bus station are 1 km far from the hotel. Kind regards, the Hotel Manager
It's not too bad, about a 15 minute walk. We did it with kids.
"If you are staying in the self catering bring enough towels as it is self catering and not a clean down service "Read full review
"All our rooms had views but the ones at the back were probably more pleasant and looked over the garden and were therefore quieter."Read full review
PRICE RANGE
₹13,786 - ₹19,166 (Based on Average Rates for a Standard Room)
LOCATION
ItalyLombardyProvince of BresciaIseo
NUMBER OF ROOMS
66
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Frequently Asked Questions about Iseolago Hotel
Which popular attractions are close to Iseolago Hotel?
Nearby attractions include Lungolago Iseo (0.9 km), Pieve di Sant’Andrea (1.2 km), and Piazza Garibaldi (1.1 km).
What are some of the property amenities at Iseolago Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Iseolago Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Iseolago Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Iseolago Hotel?
Conveniently located restaurants include Forno Di Porta Del Campo, Il Bruco - Lungolago Di Iseo, and Da Rocco.
Are there opportunities to exercise at Iseolago Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Iseolago Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Iseolago Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Iseolago Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.