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Viale Jannuzzo 47, 98035 Giardini Naxos, Sicily Italy
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Traveller (1072)
Pool & Beach (234)
Room & Suite (122)
What is Travellers’ Choice?
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Staff required to regularly wash hands
Updated 31/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 31/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 39 hotels in Giardini Naxos
Location
Cleanliness
Service
Value
Travellers' Choice
Experience the beauty of Sicily at RG Naxos Hotel. This revamped four-star beachfront hotel, set in Giardini Naxos within easy reach of the Taormina and Mount Etna, brings the best of the Mediterranean culture and hospitality to your holiday.
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Property amenities
Paid private parking on-site
Wifi
Outdoor pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Diving
Kids stay free
Secured parking
Paid wifi
Pool / beach towels
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Hiking
Highchairs available
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
Baggage storage
Concierge
Outdoor furniture
Shared lounge / TV area
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Private beach
Desk
Coffee / tea maker
Flatscreen TV
Extra long beds
Bidet
Housekeeping
Private balcony
Room service
Safe
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
On-demand films
Bath / shower
Hair dryer
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Room types
Ocean view
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Bay View
Languages Spoken
English, French, Russian, Spanish and 2 more
Hotel links
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2029Reviews58Q+A100Room tips
Traveller rating
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TrailBlazer735240 wrote a review 14 Aug
11 contributions
+1
We had a lovely relaxing family holiday by the beach. Great 4 stars hotel. Excellent private beach with crystal clear warm water! The best one near Taormina. The service was great too. The rooms are a bit old but clean and spacious. Wonderful sea views - ask for higher floor. Thank you to all staff for their hard work. A special thanks to Reception team - very friendly and kind. Thank you to Michele - our room with the sea view was great. We had half board - the food was ok, but could be a bit more variety. The Breakfast manager was an amazing friendly guy and his team worked hard. The dinner manager - Andre, made us feel very welcomed and special guests too. We loved our table outside. There are plenty small restaurants and bars within a walking distance from the hotel if you want some change of scenery. Taormina is 15 min drive. Thank you very much. We had a wonderful holiday at RG Naxos.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from RG NAXOS Hotel, General Manager at RG Naxos Hotel
Responded 5 days ago
Dear TrailBlazer735240, On behalf of the entire hotel team, I want to thank you for sharing about your holiday at RG Naxos Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all team members as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Patrizia Candela General Manager RG Naxos Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Caroline I wrote a review Sep 2021
London, United Kingdom7 contributions1 helpful vote
Hotel's Favourite
We had a really enjoyable two nights stay. The staff were all excellent, friendly and very helpful, especially Carmen from the front desk. The restaurants and pool side were lovely and modern. The room was clean and comfortable, the only negative would be that the rooms and bathroom could do with a bit of an update. Overall though a great stay and we will definitely be back.
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Date of stay: September 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from RG NAXOS Hotel, General Manager at RG Naxos Hotel
Responded 24 Sep 2021
Dear Caroline I, We would like to thank you for sharing your comment with us about your experience at our Hotel. Your feedback has been shared with Carmen and all the other members, wee are very glad to read that your time here has been good and you find our staff excellent, firendly and helpful. Please note that is already on our list to proceed with a complete refurbishment of the rooms, we cannot wait to welcome you again next year at RG Naxos Hotel! Warm Regards, Guest Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Giovannadac wrote a review 8 Aug
Milan, Italy6 contributions7 helpful votes
It was my birthday during my vacation days in June. After a morning at the beach, I came back to my room where I found a cake for my birthday. This highlights their attention to their clients. A special thanks to Angela, a very welcoming lady that served our breakfasts. She remembered every order of the day before so the next day she asked if we'd order the same. Also, she was smiling and professional. The maître of the restaurant "Sciara" - one of the two restaurants you find in the hotel - was very professional and welcoming too. The food was delicious, I think it's one of the best restaurant I've been to. It was an awesome say, I do really think I'll come back next year for a week of vacation.
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from RG NAXOS Hotel, General Manager at RG Naxos Hotel
Responded 1 week ago
Dear Giovannadac, on behalf of the entire hotel team, I want to thank you for sharing about your recent stay at RG Naxos Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Patrizia Candela General Manager RG Naxos Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
njjk01 wrote a review 7 Aug
London, United Kingdom3 contributions
We had a fantastic holiday with our two young adult children. The location of the hotel is very convenient with an easy bus ride(12 euros for 4 adults ; two-way) to Taormina. The bus stop name near the hotel is Recanati. Other destinations like alcantara & Castelmola (via public bus) were also within easy reach. Just make sure that you get the schedules of bus rides (e.g. 2 hour frequency to Castelmola and hourly to Alcantra can be problematic if you have other things planned for that day). The direct bus to the airport was also very easy. We also did some excursions via the hotel. I have to give special credit to the reception staff (especially Roberta) for helping and guiding us with the bus schedules, routes and suggestions for excursions. She helped us make arrangements for Mount Etna very late in the day in her off-duty hours. This was much appreciated. The staff was fabulous and made our stay quite pleasant. Our flight was late in the day and we decided to do one more excursion. The hotel provided us with a courtesy room (we checked out in the early afternoon) for a short period for quick showers and getting ready for the airport. The breakfast was good too with a chef to make omelettes & pancakes etc on order. The staff in the restaurant was extremely busy every morning and it caused some delays in attending to orders or getting the table ready. However, Rosaline was very helpful again there as well. The rooms are bit outdated but clean and comfortable. The water from the shower was leaking a bit on the bathroom floor but we did not report it. Hotel was bit stingy in only giving one water bottle(one still and one sparkly) a day and two teabags (English breakfast) and two small milk pots per room and it was not enough for us as we like our tea strong and more than once a day. Beach was nice, clear waters and clean but pebbly with strong waves at times. Overall it was a good location, great staff and good hotel.
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Date of stay: August 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from RG NAXOS Hotel, General Manager at RG Naxos Hotel
Responded 1 week ago
Dearnjjk01, On behalf of the entire hotel team, I want to thank you for sharing about your stay with us at RG Naxos Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Patrizia Candela General Manager RG Naxos Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
julie b wrote a review 7 Aug
Jebel Ali, United Arab Emirates169 contributions52 helpful votes
+1
Relaxed stay at the hotel. It was pretty busy as it’s peak season. Buffet breakfast was very nice and better than normal standard for Europe hotels. The pool was lovely and not too much chlorine in it. Food quality and selection at the poolside restaurant not very good and it’s a pity they didn’t do a better job of showcasing Sicilian food m. Housekeeping cleaning of the room wasn’t a good standard and I often wondered what they were supposed to be doing, as they failed to clean surfaces and throw away rubbish. The hotel doesn’t have it’s own parking, you pay 15 euros per night for a place round corner. Quite a few decent restaurants opposite hotel. I don’t like the fact that you have to pay to use lounger on the hotel beach or the indoor hotel pool, both are 15 euros. The massage at hotel spa was good, though pretty expensive. Staff are very helpful and friendly, always have a smile.
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Date of stay: August 2022Trip type: Travelled as a couple
Room Tip: Bus is available around corner to take you to airport directly or to Taormina
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from RG NAXOS Hotel, General Manager at RG Naxos Hotel
Responded 1 week ago
Dear julieb637, Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet 100% your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent any issues from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely, Patrizia Candela General Manager RG Naxos Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alison K wrote a review 5 Aug
Durham, United Kingdom41 contributions29 helpful votes
Booked this hotel through Jet2 a bit last minute, and was a bit dubious, however I needn't have been, we absolutely loved it! Situated right on a large private beach with fabulous views, the hotel was wonderful. We had opted for a 'Superior Double Room' which was spacious and clean, with a large balcony and sea view. Aside from the beach there were plenty of places to sunbath and relax including pool area and cool shady garden area, all very well maintained. The buffet breakfast was delicious and plentiful, and as we were B&B only we were delighted to find numerous fabulous restaurants and bars within walking distance. Finally the staff were absolutely lovely, friendly and helpful. A special mention to our breakfast staff, particularly Terese, who was very attentive, nothing was a problem! If you want a taste of Sicily, I would recommend this hotel.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from RG NAXOS Hotel, General Manager at RG Naxos Hotel
Responded 1 week ago
Dear Alison K, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at RG Naxos Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my fab team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Patrizia Candela General Manager RG Naxos Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pekka K wrote a review 1 Aug
2 contributions3 helpful votes
Lovely well maintained hotel with pretty good location. Beach was better than some other reviews said and free daily beach towels and sun chairs was a positive surprise. Staff was extremely helpful and kind. Room air conditioning was bad.
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Date of stay: July 2022Trip type: Travelled with family
Room Tip: Beach is steep so not the best for small children
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from RG NAXOS Hotel, General Manager at RG Naxos Hotel
Responded 2 weeks ago
Dear Skusderci, Thank you for taking the time to share your thoughts regarding your recent stay at RG Naxos. I appreciate you bringing some issues to our attention. I will share your message with the leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us. Sincerely, Patrizia Candela General Manager RG Naxos Hotel patrizia.candela@marriott.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SLK wrote a review 1 Aug
England298 contributions119 helpful votes
Great hotel that’s currently being modernised and a part of Marriott The staff were very accommodating and helpful with every request It’s located on a gorgeous beach, the street offers a multitude of dining options and shopping Would highly recommend
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Date of stay: August 2022Trip type: Travelled as a couple
Room Tip: Parking is €15/day
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from RG NAXOS Hotel, General Manager at RG Naxos Hotel
Responded 2 weeks ago
Dear Skusderci, Thank you for taking the time to share your thoughts regarding your recent stay at RG Naxos. I will share your message with the leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us. Sincerely, Patrizia Candela General Manager RG Naxos Hotel patrizia.candela@marriott.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michael F wrote a review Jul 2022
Herne Bay, United Kingdom94 contributions73 helpful votes
So if you have booked half of full board you will be redirected to the specialist Sicilian Sciara restaurant. Despite websites such as TUI still advertising the Panarea restaurant as open (and selling) it is closed. My opinion is that it has never opened for the season and probably won’t. The hotel suggested that the Sciara restaurant is an upgrade, which it is in price although regretfully our one night experience proved otherwise. The menu had 10 main courses of which we only fancied one each, the food was both undercooked and overcooked with service non-existent. After waiting 15 minutes to sign for our meal we gave up and just walked out never seeing a waiter or the manager. The menu never changed during our 10 night visit and makes no allowances for children. Following these experiences we ate dinner outside of the hotel afterwards despite having paid a significant supplement for dinner and are still waiting for a response from TUI after nearly 3 weeks. This unfortunately gave us a different experience to other people as we saw the reception staff and William with a defensive, unresponsive and unhelpful attitude. Despite visiting reception 4 times in the first 48 hours all they could tell us was that the Panarea restaurant is closed. On the fourth time we also said that we had not even had an apology so he did apologise. The hotel and rooms are very nice, the breakfasts are great, the other staff were generally very good (especially the room cleaners) as are the Sicilian people. A 5 star lovely holiday badly let down by very little management involvement to resolve.
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Date of stay: June 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from RG NAXOS Hotel, General Manager at RG Naxos Hotel
Responded 4 weeks ago
Dear Michael F, on behalf of the entire team, thank you for having chosen our RG Naxos Hotel for your recent stay in Sicily. We are sorry to hear your have experienced some issue in F&B dept. during your stay. Please, allow me to specify we fully understand your mood and we know you are still waiting an answer from your tour operator. From our side, when you informed you decided not to continue to have half board - because it was served with a multiple choice menu and not with a buffet - we have immediately changed your reservation status and informed the operator. Panarea is one of our three restaurant at the hotel, overlooking the sea and the pool, mainly open for the full breakfast in the morning, every day, and for big events. Once again, sorry for the misunderstanding and thank you for the positive feedback to all other services experienced during your stay. We are taking in high consideration all our Guests comments in order to improve our standards. Sincerely, Patrizia Candela general manager RG Naxos Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
wioletta l wrote a review Jun 2022
Lodz, Poland5 contributions4 helpful votes
Fantastic hotel located on a beach . Modern lobby - congratulation to interior architekt . Comfortable rooms , most of them with see view . The people from hotel staff were very nice and helpful . They really took care about guests Breakfast we eat in a beautiful restaurant with view on swimming pool and see . Food was delicious
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Date of stay: June 2022Trip type: Travelled with friends
Room Tip: Please do not hesitate to ask people from reception desk . They can advice what you can see...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from RG NAXOS Hotel, General Manager at RG Naxos Hotel
Responded 17 Jun 2022
Dear Vlaszczewska, on behalf of myself and the team, we would like to thank you for being with us at RG Naxos Hotel Such a pleasure reading you have had a wonderful experience. I am sharing your review with all team leaders, as a way of thanking all of them for the daily great job! Can't wait the pleasure of welcoming you again, kind regards Patrizia Candela general manager RG Naxos Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$148 - $252 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton giardini naxos hotel giardini naxos
FORMERLY KNOWN AS
Hilton Giardini Naxos
LOCATION
ItalySicilyProvince of MessinaGiardini Naxos
NUMBER OF ROOMS
296
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Frequently Asked Questions about RG Naxos Hotel
Which popular attractions are close to RG Naxos Hotel?
Nearby attractions include Lido Bonday Beach (0.2 km), Spiaggia di Recanati (0.1 km), and Chiosco Bar Sikanie Express (0.3 km).
What are some of the property amenities at RG Naxos Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at RG Naxos Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at RG Naxos Hotel?
Guests can enjoy an on-site restaurant, a lounge, and an outdoor dining area during their stay.
Is parking available at RG Naxos Hotel?
Yes, paid private parking on-site and secured parking are available to guests.
What are some restaurants close to RG Naxos Hotel?
Conveniently located restaurants include Ristorante Valentino, O'Neil Bar Restaurant, and Café Sikelia.
Are there opportunities to exercise at RG Naxos Hotel?
Yes, guests have access to a fitness centre, an outdoor pool, and a sauna during their stay.
Does RG Naxos Hotel have airport transportation?
Yes, RG Naxos Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at RG Naxos Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does RG Naxos Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at RG Naxos Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Russian.