We've been coming here for years and watched the hotel grow and constantly strive to improve - it's homely, welcoming, stylish, comfortable with staff who are attentive but not intrusive. You'd think that they couldn't improve but every time we notice a little tweak here or a small change that just lifts the standard further. With covid the hotel has kept all of it's charm whilst respecting the rules. For the wheelchair user... hard - yes it works but the bathrooms are difficult as the doorways are narrow and my wheelchair doesn't fit. But I have now found one room with a wider door to the bathroom (this was a shock to me and the hotel owners as we thought that they're all the same size) so even happier...
The kindest most genuine people you could ever meet. Bibiana and Luciano thank you for your hospitality and warmth that you showed towards my wife and I. You make your hotel feel like our home and us like family. To all the staff thank you for a wonderful experience you all show a true love for your guests and nothing is ever to much. Brilliant Breakfast Brilliant Hire Bikes Brilliant Rooms Brilliant Experience Brilliant Hotel Arrivederci for now. One day we will return. The Crossland’s. 🇮🇹❤️🇮🇹
We were a group of 9 ppl in 3 rooms, amazing service, great breakfast, very new and clean rooms, attentive and caring staff. And great location for both massa and forte Dei Marmi. I would definitely stay here again. The owner one day took us on his car for free to the center of Forte dei Marmi coz there was no taxi available.
We spent a week in the hotel at the end of July. We took three rooms as we are a big family with kids. Chose the hotel because of the location and it’s high rating. The location is on the border of Forte Dei Marmi and and Cinquale. The hotel is 1 street from the beach, no more than 100 meters away. We loved the vacation we had and the hotel played a big role in overall satisfaction. It is what we like. Modern, clean, simple yet beautiful interior. It is not big, another thing we liked. Typically Italian. They can make simple things beautiful, stylish. The rooms are medium size, but have all that’s needed. White interiors. WiFi worked well the whole time. Speed was nice. The WiFi didn’t reach some places outside. At night, the bartender IS the receptionist, so you could have drinks very late. We loved the breakfast as well. It had fruits, natural yogurts, very good cereals and everything we needed. Kids liked it, we liked it. Coffee was nice. We never tried the Hotel’s pool, but it is there and looked attractive. We just went to the beach every day instead. I wanted to try it out, but didn’t manage. The staff was very nice, caring, smiling. Spoke little English, but sufficient for what we needed. The grey haired lady was checking with us every breakfast. She is the owner. She was very nice and I want to congratulate her on this business and for making it such for her guests. They are very kind people. Thanks. What else. Room service was fast. Pizza delivered quickly and is no worse than in any pizzeria in town. One thing to warn about is the fact that my BMW navigation didn’t have the hotel, could not locate it by name. Google maps found it easily. So when I needed to go back from afar, I entered nearby locations instead. We enjoyed our vacation in Tuscany. The hotel is very nice, clean, fresh, beautiful, great for kids and families. In my view it is a 5 star hotel. …
Very nice hotel with a great and helpful staff. The hotel as a great pool area and are only minutes from the beach. Not many guests used the pool so you could always easily find lots of free sun beds. The hotel is close to som nice restaurants and only a short bike trip away from Forte di Marmi. We were very pleased with our stay...oh, and they serve a nice breakfast buffet.
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