We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Pier House Hotel

0.5 km from Charlestown centre
  • Free Wifi
  • Free Parking
  • Breakfast included
Save
Enter dates to see best deals
Check In Check Out
1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
More options
View Deals
We check up to 200+ sites for the lowest hotel prices
1 room 2 adults 0 children
View Deals
Close 
Charlestown Road | Harbour Front, Charlestown, St Austell PL25 3NJ, England
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

446 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 441: English reviews
Start your review of The Pier House Hotel
 Click to rate
Portsmouth, United Kingdom
Reviewed 5 days ago NEWvia mobile

We, my wife, daughter and I had our lunch stop here today, 20th Feb. The beer, cider and service was excellent. The lunch, a crab sandwich, chicken baguette and steak baguette was just perfect. Maybe a simple set of choices but delivered hot, the baguettes, and tasty. Well done to the team and thank you for making us feel so...

 Report
Helpful?
Thank Stef N
United Kingdom
Reviewed 1 week ago

After having eaten in the bar and restaurant here on previous visits, it was time to actually stay so we booked with the hotel directly. On arrival, we were lucky enough to be able to park on the road which made it much easier to unload and therefore avoid the necessity of parking up the road. There are 2 posts...

 Report
Helpful?
1Thank LonesomeCrow
Reviewed 1 week ago via mobile

Hotel is situated in the wonderful harbour town of Charlstown, St.Austell Cornwall. Hotel and restaurant rooms have a great view of the harbour and sea. Rooms are large and very well equipped. A choice of restaurant, bar and Harbourside pub for good food and beers. Well worth a visit

 Report
Helpful?
1Thank Maurice S
St Austell, United Kingdom
Reviewed 2 weeks ago

Been using Pier House Hotel since we moved into the area and have never been disappointed before. I am under the impression that this Pub/Hotel is now under the ownership of St. Austell Brewery so perhaps this is why things have changed, much for the worse. My wife and I visited on an extremely cold Thursday evening, expecting to be...

 Report
Helpful?
3Thank Brian G
Southern UK
Reviewed 15 January 2017 via mobile

We stayed here for a few days over a weekend at the beginning of Jan. The hotel is a lovely little hotel with great restaurant and nice views. The ladies in the restaurant are so lovely. We were a group who had a variety of rooms and all were super clean and good sizes. Comfy beds and quiet..My three year...

 Report
Helpful?
Thank cardell22
CORNWALL
Reviewed 14 January 2017

Visited for lunch on New Years Eve, requested a table by the window which we got. My main impression was of the lovely staff. The lady on reception was very friendly and the staff were extremely happy and nice.The food was quite average to what I remember Pier House in the past, it was perfectly fine but nothing memorable. Thankyou...

 Report
Helpful?
Thank HEIDICOT
Cornwall
Reviewed 13 January 2017 via mobile

Restruant was very quiet and service a little slow, but staff were very friendly. Food was great, all cooked and presented very well. Starters were amazing, Steaks were perfectly cooked, fish was well cooked. Deserts are possibly the weakest part of the menu. This is still one of our favourite places to eat. Will be back.

 Report
Helpful?
Thank amm_uk
Bodmin, United Kingdom
Reviewed 5 January 2017 via mobile

My partner and I had spent most of the day at the beach walking around and enjoying the fresh cold air. We decided to take a venture into Charlestown which is a short drive away from the bay. Beautiful little shipping village that still has many remains of the old working dock. It's splendid to see. Starved we walked past...

 Report
Helpful?
1Thank Jojos91
London, United Kingdom
Reviewed 4 January 2017 via mobile

We have just returned from another wonderful stay at the pier house hotel .From the lovely ladies on reception who give you a great welcome to the friendly bar staff who serve a great pint and waitresses in the restaurant serving delicious and locally sourced produce all cooked perfectly by the great chefs. The rooms are very comfortable and everywhere...

 Report
Helpful?
1Thank Kenny S
Reviewed 2 January 2017

We stayed in room 23 for a couple of nights. The room didn't have a sea view but we weren't worried as it was nice to go for a walk to see the views. This room has stairs up to the shower room, with a single bed on the small landing area. There is then a small separate single room...

 Report
Helpful?
1Thank Len J

273 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (139)
Viewed
Hotel & Grounds (20)
Viewed
View from Room (10)
Viewed
Room/Suite (14)
Viewed
Dining (7)
Viewed
Bathroom (3)
Viewed
Pool/Beach Area (2)
Viewed
Other (83)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (128)
Viewed
Double Sea View Room (25)
Viewed
Dining (28)
Viewed
Single Room (21)
Viewed
Standard Double Room (24)
Viewed
The Hotel (30)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (6)
Viewed
Hotel & Grounds (1)
Viewed
View from Room (2)
Viewed
Bathroom (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Charlestown
1.4 km away
The Carlyon Bay
The Carlyon Bay
#1 of 9 in St Austell
1,445 reviews
2.8 km away
The Cornwall Hotel Spa and Estate
1.9 km away
Boscundle Manor Hotel Restaurant and Spa
Show Prices
Show Prices
Show Prices
3.3 km away
Premier Inn St. Austell Hotel
2.5 km away
The White Hart
The White Hart
#5 of 9 in St Austell
327 reviews
8.4 km away
The Fowey Hotel
The Fowey Hotel
#3 of 3 in Fowey
1,247 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
  • Beachfront
Food & drink at the hotel
The Pier House Hotel and Restaurant
The Pier House Hotel and Restaurant
Cuisines: Bar, Seafood, European, British, Pub
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Room Service
Official Description (provided by the hotel)
The Pier House Hotel and Restaurant in St Austell Cornwall is situated on the picturesque harbour of Charlestown with stunning views of the port and coastline of St Austell bay. It has been a hotel since 1920 and now incorporates the Harbourside Inn Public House since 2004. ... more   less 

Additional Information about The Pier House Hotel

Address: Charlestown Road | Harbour Front, Charlestown, St Austell PL25 3NJ, England
Region: United Kingdom > England > Cornwall > St Austell > Charlestown
Price Range: ₹ 9,318 - ₹ 10,457 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Pier House Hotel 3*
Number of rooms: 27
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com and Priceline so you can book your The Pier House Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pier Hotel St Austell
The Pier Hotel
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Pier House Hotel staff and other travellers.
3 questions
Ask a question
Malvern, United Kingdom
Leicestershire, United Kingdom
2 months ago
France
over a year ago

See all questions (3)

Questions? Get answers from The Pier House Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Phone ahead, busy all year round.”
 of 5 bubbles PYBROWNIE, 30 Dec 2016 | Read review
“Bar cosy for lunch”
 of 5 bubbles Sportforfun, 13 Nov 2016 | Read review
“rooms 4 and 9 are great but you have to climb the stairs - no lift”
 of 5 bubbles barryl642, 1 Nov 2016 | Read review
“Get one of the rooms looking out over the sea if you can!”
 of 5 bubbles MrR_11, 28 Oct 2016 | Read review
“Room 9 is large room on 2 levels. Very comfy and quiet with great views.”
 of 5 bubbles 44Paddy55, 24 Oct 2016 | Read review
5 of 5