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| P.O.Box 3361 - North Coast, Kiweni (Shamiani) 3361, Tanzania
| P.O.Box 3361 - North Coast, Kiweni (Shamiani) 3361, Tanzania
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21/8/2017 22/8/2017
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Pemba Eco Lodge is unique. Many hotels claim to be unique but very few are quite as extraordinary in so many different ways. Just getting there is an adventure. The island of Shamiani is about as far from the normality of Western urban life as...More
2 Thank tedwarddavenport
Response from Nassor M, Owner at Pemba LodgeResponded 24 March 2017
Dear tedwarddavenport,
Thank you very much for writing so beautifully about Pemba Lodge. We are always striving to give our guests the perfect combination of an authentic experience and best service quality , while treating our beautiful natural environment with care and consideration and it...More
Pemba Lodge removes you from the hectic life of the mainland, or even of Zanzibar, and puts you in a much less complicated space of hanging w/o any hassle As an Eco Lodge, you won't find all of the amenities that a typical resort would...More
2 Thank Kris W
Response from Nassor M, Owner at Pemba LodgeResponded 24 March 2017
Dear Kris W,
Thank you very much for such a wonderful review.
Our lodge is a little piece of paradise and it is great to hear that you enjoyed being away from the hustle and bustle of life. we always do our best to keep...More
If you want to stay away from mass tourism Pemba Lodge is the right place to be.
Great, reliable service from Ali and his team. We arrived at low tide and had to wade to the shuttle boat. While on the boat drive we got...More
1 Thank Frogy007
Response from Nassor M, Owner at Pemba LodgeResponded 24 March 2017
Dear Frogy007,
How good to know how much you appreciated and enjoyed Shamiani's natural environment and our efforts to preserve it making sure it is not ruined.
It was really our pleasure to welcome you to Pemba Lodge and we definitely hope that we will...More
It is hard to find words to adequately describe the beauty of Shamiani Island off Pemba, where the Pemba Lodge is located. This is truly an untouched place with very few tourists. I was there for ten nights. I was traveling alone. I had a...More
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1 Thank Elizabeth A
Response from Nassor M, Owner at Pemba LodgeResponded 14 February 2017
Dear Elizabeth A,
I would like to thank you on behalf of Pemba Lodge staff for your valuable , detailed and lovely comment. we are glad that you enjoyed your stay at our lodge. How nice to read of your experience and mostly how you...More
Yes, as others have said, this is truly paradise. Small, very tranquil, beautiful. Excellent service - Mr Ali, the manager, and his staff are always doing something for you - the spiced tea on your veranda at sunrise, a coconut freshly opened so you can...More
US$ 239 - US$ 330 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Room types
Suites ,
Non-Smoking Rooms
Number of rooms
5
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Response from Nassor M | Property representative |
Dear Valued Guest,
Thank you for your reply.
Here are the detailed answers to the issues you have raised:
Conservation laws say that we are not allowed to remove the beached whale. It is bound to take its natural course... More
Dear Valued Guest,
Thank you for your reply.
Here are the detailed answers to the issues you have raised:
Conservation laws say that we are not allowed to remove the beached whale. It is bound to take its natural course, and now it has - the smell is gone. I am really sorry for your inconvenience caused by that, but this is out of our hands.
Our eco toilets are state-of-the-art, purchased in South Africa only a few years back. We have not had any problems with them; I assume the staff did not put enough wood dust.
We also have sufficient fresh water supply, even though this is a precious commoddity on the island. Again, as you stated yourself, the tanks were not filled in time.
We provide portable solar lamps in every bungalow. If the light from the oil lamps (which most of our guests find romantic) was not bright enough for you, you would have been most welcome to bring your solar light to the table.
As stated in my reply to your review, with the exception of the whale it seems our shortcomings during your stay were down to staff error. In keeping with our philosophy, we employ mostly people from the village and thoroughly train them ourselves. Ali, and many other of our long term staff are living proof that this is a very successful and sustainable concept.
As our many other highly positive reviews, and most recently, Denise C's reply to you, show, we do have lovely and committed people there, and very high standards of service.
It is very unfortunate that during the brief period of your stay, we did not have enough of our long term staff around, and on top of that, Ali's assistant fell ill.
I apologize sincerely for that, and if I could turn back the time and do differently, believe me, I would. As it is, I can only repeat my apologies. We have taken your comments to heart, taken the necessary steps, and are now back to offering the quality experience our guests have come to expect from us over the years.
With best regards,
Nassor
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Room Tips
"I liked the houses closest to the main building where we ate because the wifi signal was pretty strong..."
India
