This property is very good, conveniently located near to highway but still give you a feeling of away from madness of the city, lush green and open space, very nicely maintained. Pros- 1. Amazing room. We booked Family suite which had 2 bedroom and one living room. Perfectly maintained. Living room had a big balcony which opens towards garden. This was on ground floor but first floor one does not have that much big balcony. Plenty of sitting arrangement within suite. One of bathroom has bath tub as well. Most important was that it was safe for kids to roam around as we have 2 kids. 2. Room service was amazing. All staff were well trained and very soft spoken and always eager to help. 3. They have big lawns if you want to sit outside and even have big indoor play area for kids where they can spent hours playing. They have outdoor playing area for kids and also, for adults like cricket etc. 4. We were bit worried about COVID precautions. But they have good COVID protocols. Property is getting sanitized regularly. 5. They also have a bar in the basement where they organize live singing. We really loved the bar and staff there. Since property was not that booked, so, lot of times we had entire bar for ourselves which we really enjoyed as it gives some quite time. Although i know bar and quietness does not gel together but we really liked it. 6. They have a vegetable garden where they grow lot of vegetables. People who love gardening might really like it. Like we did. 7. They also have a small tree house. Our kids really loved it. 8. You can see lot of birds around and really feel closure to the nature. 9. Pool was not operational due to COVID. 10. They also organize rajasthani folk music. Now, whoever will read this review, might wonder why 3 star then. This is because- Cons- 1. Food was not that great. It was not because food was not tasty but because there was not too much options on the menu. We like eating english or continental food but there was not much options. So, we ended up ordering from outside sometimes. 2. Although we paid for buffet but there was no buffet. There was limited set menu in the restaurant, so, if you want something other than north indian or south indian or chinese then i would not recommend it. Even north indian or south indian or Chinese or continental has very very limited options. It was very sad! 3. Since we had 2 kids with us so it was very difficult to get food made for kids. Seems like there was so much communication gap between people who take the order and person who makes it. They agreed for everything but when the food turned up, it was something else then if we complain then they make it again but what's the point if kids cannot eat on time then whole point of a vacation gets lost if a hungry kids run around because of hunger and you cannot feed them on time. It was not like that they were not able to make good food that we wanted because they usually make it well in 2nd time but guess communication sucks! 4. Last but not the least, if you complain of food then they will call you for the feedback like crazy even if you would not pick up phone then they will turn up at your room asking for feedback while they could see that they have just delivered the food and nobody has eaten it or even if you are having a drink then also, they will interrupt you in between for feedback. For god sake, wait for sometime to get a feedback. Sometimes we felt like that we are being harassed for giving feedback. So, if food is high on your agenda then i would not recommend this place else everything is very good.…
The best stay and experience ever. Can't praise the hospitality enough. The food, the ambience, the facilities for the pets everything was absolutely perfect. The staff, from the front gate guards to the management everyone in every single department are so dedicated and devoted to their work, it all in itself is so pleasing to see and inspirational too. Can't wait to visit again and again and again. Thank you so much to all the staff members for this awesome experience. Our pet Milo says thanks for all the care and love... Thanks and best regards Saumya, Bharat, and Milo
I recently visited with my family for a short trip and had an extremely positive experience at Heritage Village. Extremely courteous and friendly staff, well-maintained property, lavish cuisine, fantastic preparations for the Christmas gala dinner, and lots of family-friendly entertainment options. The staff often went out of their way to help us with specific requests and ensure we had a seamless experience. Would strongly recommend for all
The resort is a perfect getaway from the busy city life. The location is perfect, the staff is humble, the food is great, and the overall environment is just beautiful. Deepak, our bartender and server, was absolutely brilliant. He made the trip 2 times better, to say the least. His attention to detail on our special candlelight dinner arrangement was impeccable. It made our dinner date and overall stay all the more special.
I had an amazing stay at the heritage resort. The maintenance, room service,food, staff, facilities, infrastructure was top notch. The property is sooooo beautiful, peaceful and well maintained. I personally loved the staff here as they are really courteous, polite and really helpful. They planned such a beautiful bday party for my sister. I really appreciate the effort they put in. They also have alot of fun games for children as well as adults. Highly Highly Recommend.