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Al Bustan Palace, A Ritz-Carlton Hotel

#4 of 50 Hotels in Muscat
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Al Bustan Palace, A Ritz-Carlton Hotel
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2,100 Reviews from our TripAdvisor Community

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There are newer reviews for Al Bustan Palace, A Ritz-Carlton Hotel
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Showing 1,559: English reviews
Reviewed 16 May 2016 via mobile

Wow! What else can I say about Al Bustan Palace. My wife and I stayed here for our anniversary and the campus was just incredible. Thy had great onsite restaurants and a simply amazing pool and outdoor area, and don't forget the beach, the beach has to be one of the most beautiful in Oman, really amazing! You have to...

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Helpful?
Thank Paul A
Dubai, United Arab Emirates
Reviewed 15 May 2016

Hotel is located just below Muscat, easy to reach. One of the oldest luxury hotels in Muscat keeps its beauty and high standards of Omani hospitality. Specious rooms and bathrooms, free soft drinks in minibar, cooler box at the beach or pool side to keep you fresh in the heat, high speed internet accessible everywhere. Hotels lush garden, private beach...

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1Thank Maggie1508
Muscat, Oman
Reviewed 14 May 2016 via mobile

We have just returned after a weekend stay at the Al Bustan Hotel. We live in Oman therefore was looking for a luxtury retreat for the weekend. We booked a lagoon room with access straight to the pool. The access was great, however we were concerned with the algie in the pool. Especially having our toddler with us. The room...

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Thank Gemma P
A TripAdvisor Member
Level Contributor
11 reviews
5 hotel reviews
7 helpful votes
Reviewed 13 May 2016 via mobile

Greatly recomment the Al Bustan! As we were absolutely disappointed by the Chedi we decided to come to the Al Bustan and were more than happy about our decision! We spent an amazing last three days of our round trip around Oman in Al Bustan and the location, hotel staff as well as the rooms and the beach and pool...

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Thank A TripAdvisor Member
Solihull, United Kingdom
Reviewed 12 May 2016 via mobile

We have just returned from an amazing 8 day holiday at the Al Bustan Palace. This is our second stay at the hotel, the previous visit was nearly 25 years ago. Where can we start.......from the moment we arrived we were treated to the full, excellent customer experience you expect from a Ritz-Carlton Hotel. The check-in was effortless with cold...

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Thank Steve L
Bordeaux, France
Reviewed 12 May 2016

I came with a friend , it's not the first time I had stayed at the hotel last time was over 20years ago, and it's still wonderful, they have spent a lot of effort and time trying to get it right and to me it was perfect, sitting by the pools also on the chairs over looking the beach, everyone...

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Thank valie14
kent
Reviewed 11 May 2016 via mobile

We booked this place for a seven days of relaxation. That is exactly what we got. As you enter the Atrium is stunning . Check in was smooth and friendly staff as soon as you come out of the car. Room was clean , comfortable and bathroom consists of Asprey toiletries . Fruit bowl was refilled everyday and so was...

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Thank mirchew
Cairo, Georgia
Reviewed 10 May 2016 via mobile

We stayed for 2 nights , the place was clean and the staff was very friendly . The location is perfect , few minutes away from the Resturant street where you can find as much as you like. The breakfast Was nice , but very expensive , much cheaper and more varieties are available just around the hotel .

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1Thank khaled_Belal
AlBustanPalace, General Manager at Al Bustan Palace, A Ritz-Carlton Hotel, responded to this review

Dear “khaled_Belal”, Thank you for taking the time to leave your feedback regarding your stay with us. Whilst it is great to hear that you enjoyed our unique location and the room experience, I am sorry that you were disappointed with the culinary offering available at our hotel. At The Ritz-Carlton, the genuine care of our guests and creating memorable...

Den Bosch, The Netherlands
Reviewed 9 May 2016 via mobile

Nice hotel in a beautiful bay. Staff is very helpful and kind. Nice rooms although the bathroom is a bit small. Several good but expensive restaurants. Alcohol is expensive too but there is a happy hour in the afternoon. Pools are great and the beach spectacular.

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Thank chris63torino
carrickfergus
Reviewed 9 May 2016

My wife and I visited last weekend and our minds were simply blown away by the beauty and serenity of this wonderful destination and simply outstanding hotel. A place to forget about everything which was easy to do what with the clear blue sea on its doorstep, lush gardens with an abundance of space, outstanding food and beverage and staff...

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Helpful?
Thank MervynCarrickfergus

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Set against a dramatic backdrop of rugged mountains, Al Bustan Palace, a Ritz-Carlton Hotel, lies solitary amid an emerald green oasis with 200 acres of lush beachfront landscaping. We are a top choice among hotels in Muscat, Oman, offering accommodations and public spaces that overlook the glittering azure waters of the Gulf of Oman. ... more   less 

Additional Information about Al Bustan Palace, A Ritz-Carlton Hotel

Address: PO Box 1998, Muscat 114, Oman (Formerly Al Bustan Palace, a Ritz-Carlton Hotel)
Region: Oman > Muscat Governorate > Muscat
Price Range: ₹ 21,505 - ₹ 79,997 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Al Bustan Palace, A Ritz-Carlton Hotel 5*
Number of rooms: 250
Reservation Options:
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Also Known As:
Intercontinental Hotel Muttrah
Hotel Style:
#1 Business Hotel in Muscat
#1 Romantic Hotel in Muscat
#2 On the Beach Hotel in Muscat
#4 Luxury Hotel in Muscat
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Questions & Answers

Here's what travellers have asked, with answers from Al Bustan Palace, A Ritz-Carlton Hotel staff and other travellers.
65 questions
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Questions? Get answers from Al Bustan Palace, A Ritz-Carlton Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Delux ocean view.”
steveboces1, 13 Apr 2017 | Read review
“Room with a garden or ocean view not the mountain view”
499jaynel, 13 Apr 2017 | Read review
“The hotel is about to embark on a major re fit, we had a suite on the 5th floor overlooking the sea.”
jonc137, 11 Apr 2017 | Read review
“Sea View ..part closed May June 2017”
47jayp, 11 Apr 2017 | Read review
“Stretch for one of the swim up pool rooms, it's worth it.”
joe_enright1, 11 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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