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Grand Hyatt Muscat

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#6 of 50 Hotels in Muscat
Certificate of Excellence
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Grand Hyatt Muscat
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1,201 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Hyatt Muscat
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Showing 990: English reviews
Muscat
Reviewed 21 November 2015

Typical Grand Hyatt. Except buffet breakfast which is great, the restaurants offer medium quality expensive food compared to other restaurants in the city. I could only recommend the breakfast buffet and and the grill restaurant on the roof.

Review collected in partnership with Easytobook.com
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Helpful?
Thank gdr634
GrandHyattMuscat, Public Relations Manager at Grand Hyatt Muscat, responded to this review

Dear gdr634, Thank you for your valued feedback. Please share your feedback with us about your restaurant experience by emailing muscat.dining@hyatt.com. We hope to be able to welcome you back soon. Regards, Nicole Bassit Marketing Communications Manager

Reviewed 20 November 2015

A beautiful beach resort, well staffed with excellent food. A family of 3 and all parties were kept busy. Used the gym facilities and they are above average for any hotel chain. The food a the pool bar is great and the tea room is a nice relaxing place to unwind and get your sugar rush.

Review collected in partnership with Hyatt Hotels
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Helpful?
1Thank Steve R
GrandHyattMuscat, Public Relations Manager at Grand Hyatt Muscat, responded to this review

Dear Steve R, Thank you for your delightful feedback. We are delighted to have hosted you and your family. We look forward to welcoming you back soon. Regards, Nicole Bassit Marketing Communications Manager

New York City, New York
Reviewed 18 November 2015

As a luxury travel writer for world-adventurer.com I've stayed in many luxury properties in the Middle East. Grand Hyatt Muscat exceeded my expectation of the Grand Hyatt with its beautiful atmosphere and lavish events. Here's what I loved about the stay: - Luxurious rooms and facilities: The surroundings exude class. - Service: Great service with a multilingual team - Restaurants...

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Helpful?
1Thank Davybert
GrandHyattMuscat, Public Relations Manager at Grand Hyatt Muscat, responded to this review

Dear Davybert, Many thanks for your delightful review! We're thrilled to read that you had such an enjoyable and pleasant time while staying with us. Thank you for adding your experience of the Grand Hyatt Muscat on your luxury travel site. We will certainly make sure to go over there and take a look! We look forward to welcoming you...

Reviewed 18 November 2015 via mobile

Great relaxing place, awesome surroundings right on the beach and fantastic staff. Sports bar is great with happy hour until 9pm and nice food with English sports. Avoid club Safari basically a hookers hangout with locals hanging around, it's like a hot house, do not take your wife or girlfriend there, not dangerous but not pleasant!! Great gym and breakfast...

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Helpful?
1Thank David W
GrandHyattMuscat, Public Relations Manager at Grand Hyatt Muscat, responded to this review

Dear David W, Thank you for your feedback. We appreciate you sharing your review on trip advisor and look forward to welcoming you back soon. Regards, Nicole Bassit Marketing Communications Manager

Castle Hedingham, United Kingdom
Reviewed 18 November 2015

Fine hotel but confusing in its lay out, and not a lot of assistance on hand to locate your room. The rooms are fine and spacious and air con works well. None of the restaurants were overly welcoming or inviting. Ended up having room service. The food was well prepared and cooked as ordered. Arrived a bit longer than promised...

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Helpful?
Thank JamesPAB
GrandHyattMuscat, Public Relations Manager at Grand Hyatt Muscat, responded to this review

Dear JamesPAB, Thank you for your feedback. We would like to apologize for shortcomings experienced during your stay. We will ensure your comments are shared with the management and your concerns will be addressed immediately. We hope this does not stop you from returning to Grand Hyatt Muscat. Regards, Nicole Bassit Marketing Communications Manager

Kuwait City, Kuwait
Reviewed 17 November 2015 via mobile

I stayed in the Grand Room, and it was a very nice good spaced room. Everything in the room is nice, but I urge the hotel to run a general checkup on all the bathrooms in the hotel. There are some issues that needs fixing, and I personally believe that all the bathrooms should be refurbished. They are old and...

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Helpful?
Thank HFnMore
GrandHyattMuscat, Public Relations Manager at Grand Hyatt Muscat, responded to this review

Dear Malmudhaf, Many thanks for your valued feedback. We will ensure your comments are addressed with our management team. Thank you for taking the time to sharing your review on trip advisor - we look forward to seeing you back at the property very soon. Regards, Nicole Bassit Marketing Communications Manager

Brazil
Reviewed 16 November 2015

The Grand Hyatt Muscat was perfect for our arrival after a very long haul flight. Very kind staff, who offered us an early check-in as courtesy. It is beach front, and you can easily go for a walk along the shore by sunset. The cocktail hour by the roof-top terrace facing the mountains was unforgettable. Very well located for the...

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Helpful?
Thank L-LITTORINA
GrandHyattMuscat, Public Relations Manager at Grand Hyatt Muscat, responded to this review

Dear Lilian W, Thank you for your delightful review. We're thrilled to read about your pleasant stay and how much you enjoyed our facilities including the Grand Club executive lounge. We will most certainly share your feedback about our associates with the rest of the team. We look forward to welcoming you back soon. Regards, Nicole Bassit Marketing Communications Manager

Dearborn Heights, Michigan
Reviewed 15 November 2015

The Grand Hyatt is a beautiful hotel with perfectly manicured grounds and lots to enjoy while staying here. There are multiple restaurants (price range is high) with different types of fare, bars, a club, and a wonderful pool area that backs into a public beach. The hotel staff are exemplary and I was very pleased with their professionalism and desire...

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Helpful?
Thank Suesue315
GrandHyattMuscat, Public Relations Manager at Grand Hyatt Muscat, responded to this review

Dear Suesue315, Many thanks for your delightful feedback! We are extremely thrilled to read all about your pleasant experience while staying with us. Oman is indeed a hidden Arabian jewel and is the perfect destination for anyone interested in a mix of culture and modernization. We look forward to welcoming you back for a holiday next time around. Regards, Nicole...

muscat, Oman
Reviewed 14 November 2015

you need to look hard on your management team. customer care and customer courtesy it's very much like 3 to 2 star hotel. its not a hotel you should go for if you are looking for break or looking for quality relaxing mood

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Mahir A
GrandHyattMuscat, Public Relations Manager at Grand Hyatt Muscat, responded to this review

Dear Mahir A, Thank you for your feedback and apologies for any inconvenience experienced during your recent stay. Could you please email us at muscat.grand@hyatt.com with the issues you faced. We would really like to hear from you. Regards, Nicole Bassit Marketing Communications Manager

North Yorkshire, United Kingdom
Reviewed 14 November 2015

I'm a Gold Passport holder with Hyatt and I'm never disappointed when I arrive at one of their Hotels, this one is no exception. Excellent and cautious service from walking through the door to checking out. The rooms are very nice and the beds are very comfortable and afford a great nights sleep. Their are plenty of eating and drinking...

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Helpful?
1Thank Daviedude
GrandHyattMuscat, Public Relations Manager at Grand Hyatt Muscat, responded to this review

Dear Daviedude, Many thanks for your delightful feedback on trip advisor. We are thrilled to know that you are a Gold Passport member of Hyatt - thank you for choosing to stay with us during your time in Oman! We appreciate you sharing a few photos taken while you were here and hope to see you back again soon. Regards,...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Grand Hyatt Muscat is a 5 star hotel situated on a pristine stretch of beach in the capital of the Sultanate of Oman and is a striking illustration of Arabian architecture. Located in the heart of the diplomatic district of the city in Shatti Al Qurm, majestic surroundings and traditional Omani hospitality combine for a truly unforgettable stay. Grand Hyatt Muscat is perfect for both business and leisure pursuits, and is one of the largest and most opulent luxury hotels Muscat has to offer, with 280 stylishly appointed rooms & suites. The property has exceptional recreational facilities and numerous meeting and banquet spaces which cater to a wide range of events and business requirements. Guests can choose from a variety of award winning restaurants, bars and lounges including Grand Hyatt Muscat’s signature restaurant, Tuscany Italian restaurant, the Rooftop Grill House and Muscat’s premier night club Copacabana. ... more   less 

Additional Information about Grand Hyatt Muscat

Address: Shatti Al Qurum Diplomatic District | PO Box 951, Muscat 133, Oman
Region: Oman > Muscat Governorate > Muscat
Price Range: ₹ 14,051 - ₹ 20,394 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Muscat 5*
Number of rooms: 280
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hyatt Hotels Corporation, Priceline, TripOnline SA, Travelocity and Agoda so you can book your Grand Hyatt Muscat reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Muscat Hotel Muscat
Muscat Grand Hyatt
Hyatt Muscat
Muscat Hyatt
Hotel Style:
#2 Business Hotel in Muscat
#4 On the Beach Hotel in Muscat
#4 Romantic Hotel in Muscat
#6 Luxury Hotel in Muscat
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Muscat staff and other travellers.
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Questions? Get answers from Grand Hyatt Muscat staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Inner perimeter is way better”
 of 5 bubbles E299JImichaelk, 22 Jan 2017 | Read review
“Book for pre-pay package including breakfast, bottled water, wifi and gym plus 15% food and beverage discount.”
 of 5 bubbles 638simone, 16 Jan 2017 | Read review
“Dont book a Sea view room unless you want to hear kids banging drums on the Beach until 4am then guys playing football at 6am”
 of 5 bubbles jimb0444444, 21 Dec 2016 | Read review
“Try to get a room away from the restaurant and preferably not on the lowest floor.”
 of 5 bubbles bernarda792, 22 Nov 2016 | Read review
“Pool view rooms very nice.”
 of 5 bubbles Candy64it, 16 Nov 2016 | Read review
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