Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Centara Muscat Hotel Oman is located in Al Ghala, conveniently close to Athaiba Beach, the Sultan Qaboos Grand Mosque, and the Oman International Exhibition Centre. The airport is a 15-minute drive away. With spacious rooms and suites (33-52 square metres), each free Wi-Fi access, the hotel is a great base for leisure travellers as well as a comfortable retreat for business travellers who will enjoy access to the Business Centre (open 24/7). The hotel is home to a spa, Spa Cenvaree, which celebrates Ayurvedic and Thai well-being heritage; a fitness centre, a rooftop area with a swimming pool and a children’s pool, a prayer room, and four meeting venues. Dining venues include Akdeniz Turkish restaurant and an all-day dining restaurant, Tiptara, serving Mediterranean, Omani and Asian flavours. A kids’ menu is available at Tiptara.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Trendy
Languages Spoken
English, Arabic, Thai
Location
Building No. 352, Way No.5003, Muscat 112 Oman
Centara Muscat Hotel Oman
738 reviews
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Nestled conveniently near the airport, Centara Muscat Hotel Oman wins over guests with its service and cleanliness, with numerous travelers appreciating the well-maintained premises and professional staff. While the rooms are celebrated for their spaciousness and overall cleanliness, some guests feel there's room for improvement in terms of views and modernizing the in-room technology.
The hotel's atmosphere, affordable rates, and amenities like pools and gyms are frequently praised, although opinions on food quality and the price point show some variance.
Location
Convenient
Atmosphere
Tranquil
Rooms
Spacious
Value
Affordable
Cleanliness
Meticulous
Service
Attentive
Amenities
Satisfactory
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After our supposedly prearranged booking went awry not due to any fault of the hotel, Kenyan female reception clerk Felister upgraded us to a King room.
Usman was also most helpful.
The bed was first class. Despite no top sheet. I slept like a log, waking at 0900 hours. Fortunately bfeakfast is offered until 1030 hours.
The room had a spacious wardrobe with hairdryer and even an iron and ironing board plus a room safe.
Lifts were fast.
The desk was equally spacious, and lit by a lamp.
There was a shelf on which to place a suitcase.
Curtains were fit for purpose. The aircon was quiet and most effective. Very welcome!
WiFi worked well 95 per cent of the time.
The room had double glazed glass.
The ninth floor 25 netre swimming pool was rectangular and very clean. Thanks to its walls, it was possible to stay in the shade.
A supermarket, good small bakery, laundry and excellent Steamin' Delights restauant were two minutes' walk.
The bathroom had a terrific walk-In shower. It had a rainhead.
Tea, coffee and a kettle were supplied.
I was tired when breakfasting but it was uninspiring. Only one sweet yoghurt variety in a large bowl, not individual containers. Dull room.
Room boys such as Naim and restaurant staff were polite. Most were from India.
The hotel has many guests from Italy, UK, France and surprisingly Australia but it varies by month.
If you wish a good sleep, stay here!
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Room Manager, Other at Centara Muscat Hotel Oman
Responded 18 Nov 2022
Dear Valued Guest, Thank you for staying at Centara Muscat Hotel Oman and taking the time to share your experience with us. We are delighted to read your feedback. The team will be thrilled to hear these kind words. It’s truly our pleasure to be of service to all of you. The entire team will be looking forward to welcoming you back to the hotel. Kind Regards The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From the moment we arrived, it was clear that this hotel prioritizes guest satisfaction above all else. The staff went above and beyond to ensure our stay was comfortable and enjoyable, showcasing unmatched professionalism and genuine warmth.
The rooms were impeccably clean and well-appointed, offering a perfect blend of luxury and coziness. The little touches, like thoughtful amenities and personalized service, truly set this experience apart.
What stood out the most was the top-tier customer service. Every interaction with the team was marked by attentiveness and a genuine desire to exceed expectations. They anticipated our needs before we even expressed them, which made us feel truly valued.
The location was convenient, and the hotel’s facilities, from dining options to leisure areas, were excellent. Whether it’s a business trip or a relaxing getaway, this hotel delivers on all fronts.
We left feeling refreshed and thoroughly impressed. A heartfelt thank you to the amazing team—we can’t wait to return!
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Review collected in partnership with Centara Hotels & Resorts
Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Room Manager, Other at Centara Muscat Hotel Oman
Responded 8 Dec 2024
Dear Valued Guest, Thank you so much for your wonderful review! We're thrilled to hear that you had an exceptional stay with us. Our team takes great pride in ensuring our guests have a comfortable and memorable experience, so it's fantastic to know we exceeded your expectations. Your feedback always encourages us to learn that our guests are satisfied with our services and facilities as it is what we strive for every day. We truly appreciate your recommendation and can't wait to welcome you back for another fantastic stay! Kind regards Management
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New structure, spacious and spotless rooms. The hotel has a breakfast room, Thai restaurant and a heated swimming pool on the roof. It is not located near the center of Muscat but it is 25/30 minutes by car, taxis are 7 diramh. The structure offers free parking in front of the structure and in front; Furthermore, in the street of the hotel and in those nearby there are many restaurants/diners where the magic is very good.
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Date of stay: January 2024Trip type: Travelled as a couple
Room Tip: Struttura ottima, prezzo ottimo però serve la macchina per raggiungere Muscat.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is my grieving staycation after my loved one passed away one month ago. Staying in this hotel just make me even sadder and unwelcomed.
My arrival experience was awful. Najma the reception double checked me into do not disturb room. The key worked perfectly fine to make me feel like intruder to somebody else's room. Upon shocking experience, I caught floor supervisor Devendra that happened to pass by and seek help. Despite numerous calls from colleague, front office never pick up and made us both come all the way again to reception to exchange my key just to receive light 'sorry ya' from the same person who double checked me in. I saw 3 person on the desk and as a fellow hotelier it's clear that hotel has low occupancy, not busy, not even queue on the desk, but fatal mistake happened.
After entering my room, get more disappointed that my special request of room with view not attended. I have the same view as staying in my own flat, next building walls and somebody else's window. The in-room technology also outdated. Despite having smart TV, it only has local TV channels with arabic language, no preinstalled Youtube, Netflix or screen mirroring. My stay get super boring without view and in room entertainment. I had better and hi-tech room in the same area for lesser room rate, so management must review the rate.
The next day breakfast made me worried about my health because the indoor restaurant has flies everywhere. Despite the season, it's weird that indoor restaurant not regularly taking precaution or pest control. They sat on the every food displayed. I stopped eating after flies sat on my hair and my plates on the table. I've shown Asad and Khun Sakrina, the chef (if I'm not mistaken) about flies sitting on the food, but I don't think we share the same worry.
I demand to see hotel manager. FO unresponsive until get attended by Alim at 8am to hear "Call back again later" and I think same Najma again at 9am that responded "No manager. Tell me what it's about."
I think management should invest in staff training more since I encountered some guest facing staffs lacking in communication skill or maybe just a language barrier. Please do market research within the compset as well to determine value of money. For a 4 star hotel, you could do better.
Choosing this hotel because it promised Thai hospitality on the social media. However my feedback via official email and instagram just simply replied by sorry without any compensation. The only person that shown hospitality and genuinely said sorry about my experience was Devendra, the floor supervisor. He tried to help me to sort double check-in issue, really looked at me in the eye to say sorry multiple times. Make sure you reward him to whatever he did because he truly understand his job and take pride in it.
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
Room Tip:Â Check hotel nearby that has more value of money
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Room Manager, Other at Centara Muscat Hotel Oman
Responded 15 Sept 2024
Dear Annisaa, Thank you for taking the time to share your detailed feedback. We sincerely apologize for the issues you encountered during your stay and regret that we did not meet your expectations in certain areas. Your comments are invaluable as we continuously work to improve our services. We're delighted to hear that Mr. Devendra's hospitality made a positive impact on your experience. We will ensure that he receives the recognition he deserves. We hope you will give us another opportunity to provide you with a stay that truly reflects our commitment to excellence. Regards Vinodh Venkataperumal Executive Housekeeper.
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Impossibility of renewing the air in the hotel rooms other than through air conditioning. Noisy bathroom and shifted toilet seat. Room 621 is next to a service elevator, you can hear a lot of noise from the machinery. The quality of room service dishes is OK but we requested several times for breakfast or room service packages which were not honored.
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Review collected in partnership with Centara Hotels & Resorts
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed for a night at Centara Hotel Muscat. The hotel has all the features expected of a four-star establishment. The rooms are pretty spacious abd all the amenities are as they should be in a four-star hotel. The rooftop pool was also a great place to relax at the end of the day.
Having said the above, there are some points to consider. The windows of the room had not been washed for a very long time from outside and having the curtains down much better than looking at the filthy windows. There also a point about bathroom. Both the washroom faucet and the shower water tap had the cold/warm indicator in reverse. If you need hot water, you have to turn the faucet in the blue direction and if you want cold, you need to turn it to red. It was a little below the standards expected of a hotel. The pressure of the water was very very good, but it didn't get very hot, just lukewarm.
Other than this, the payment at the check in was quite unusual. I indicated that I shall make the payment by card. The lady asked me to give her my card and I saw that she began entering the details of my debit card into their system. I felt absolutely uneasy about this seeing that this is unnecessary and she just put the amount in the pose and applied my card. What was the reason for her to collect card details into the hotel system. For me it was an invasion of my privacy!
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Date of stay: October 2021Trip type: Travelled solo
Room Tip:Â Pay in advance or in Cash on arrival
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mohamed Nasrat, Other at Centara Muscat Hotel Oman
Responded 17 Oct 2021
Dear valued guest Mr. Reza Zadeh, Thank you very much for taking the time to share your detailed feedback. Its such comments allow us to strive towards the service levels expected from our Guests. We are very delighted to know that the guest room and amenities are up to your expectations. Please accept our apologies with regards to the window not being clean from outside due to the recent cyclone encountered, a special project is in the process to clean the same using special equipment reaching the top of the building. Your notes about the reverse indicators have been noted and shared with our technical team to rectify . We assure you that all our guest's financial and personal details are safeguarded as clearly indicated in the registration card and strictly followed as per the country law in preserving the guest information and as per the standards by the front desk colleagues in handling card payment. We would like to thank you for staying with us and hope to extend you a warm welcome once again in your coming visit to the city. Kind regards Mohamed Nasrat Operations manager
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Nice hotel located in a neighborhood near Muscat airport. The city being all in length, where you are you are anyway far from some points of interest. The hotel area is not really touristy. The hotel itself is superb. The rooms are very spacious, clean, very good bedding. You have a small fridge and a safe. A little seating area. Spacious and well equipped bathroom (hair dryer). the pool and roof top are very nice. Three restaurants to vary the pleasures. You can stay at the pool until 10pm which is very nice after a session in the adjacent gym. I didn't try the spa. The outdoor parking is large, but the underground parking is tiny. Breakfast very varied and for all tastes. Yeah, good. The staff whether at the front desk or throughout the hotel is absolutely adorable.
Cons: Request a room on the upper floor! I was on the 7th floor and I could hear the showers and flushes from the two floors above running down the drains. I dare not imagine if we are on the first floor with 8 floors above... It has to be all the time. Which is why you close the bathroom door and it's almost impossible to hear. The music too loud at the rooftop restaurant in the evening... Certainly it's a small daily concert, but even from my room I could hear only that. Windows that don't open at all. But otherwise everything was perfect.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Clean and modern hotel, far from the old city (about 20 minutes theoretical, which turns into two hours when there is traffic). Close enough to the airport and the grand mosque. Used as a support point on arrival and departure. In both overnight stays (two different rooms) NEVER had hot water, and this is quite annoying. International breakfast of good quality and choice
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for 1 night after a longer trip around Oman, as the hotel was close to the airport and we had an early morning flight. We had a deluxe king, which was huge. Although we could get hot water in the shower, we couldn't get hot water in the wash hand basin. For western travellers, please note - no plug in basin and no flannel. We ate in the Thai restaurant and there was a Thai buffet night. The food was good. All the staff were very friendly and helpful
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Review collected in partnership with Centara Hotels & Resorts
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Room Manager, Other at Centara Muscat Hotel Oman
Responded 11 Feb 2024
Dear Elaine S, Thank you for taking the time to share your feedback about your recent stay. We appreciate you choosing our hotel for your pre-flight accommodation in Muscat! We're delighted to hear you found our deluxe king room spacious and comfortable for your final night in Oman. We apologize for the inconvenience with the hot water in the washbasin and will ensure this is addressed promptly. We aim to provide consistent comfort and convenience for all our guests, and your feedback helps us identify areas for improvement. We're happy that you enjoyed the delicious Thai buffet and found our staff friendly and helpful. We prioritize creating a welcoming atmosphere for all our travelers, so it's rewarding to hear that our efforts resonated with you. Thank you for mentioning the lack of a plug in the basin and flannel. We value feedback from our Western guests and will consider these points as we strive to cater to diverse preferences. We sincerely hope you had a smooth journey home and would be delighted to welcome you back again next time your travels bring you to Muscat. Sincerely, The Centara Muscat Hotel Oman Team
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Amazing stay indeed. Room was clean and has complete amenities. I really appreciate their efforts toward sustainability. They are using a solar-powered water heater hence it took few minutes to get the shower water warm enough.
All staff were very approachable especially Surisa from the reception. She was very nice and accommodating. She even granted us an early check-in since we arrived pretty early.
The breakfast was sufficient and I enjoyed their Thai pan eggs!
Will surely return!
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Date of stay: January 2023Trip type: Travelled as a couple
Room Tip:Â Read the instructions in the bathroom
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Room Manager, Other at Centara Muscat Hotel Oman
Responded 26 Jan 2023
Dear Valued Guest, Thank you for staying at Centara Muscat Hotel Oman and taking the time to share your experience with us. We are delighted to read your feedback. The team will be thrilled to hear these kind words. It’s truly our pleasure to be of service to all of you. The entire team will be looking forward to welcoming you back to the hotel. Kind regards, The Management
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Amsterdam, The Netherlands73 contributions40 helpful votes
I have been in Dubai in 2012 and to be honest, I never felt very safe there. The men were staring at me as if I was worth nothing. I was so glad to go home again. Last February I went to Oman for 2 weeks, it is such a wonderful and beautiful country with very nice and helpful inhabitants. Food is delicious. Oman has so many beautiful places to go to, definitely worth traveling to. It is a very safe country, I felt at home right away!
Dear valued Guest,
Thank you in advance for choosing Centara Muscat Oman.
Kindly note that there is more than one option where you can dine and wine . Please express your wish upon arrival to the Front Desk and you will be assisted with regards the same.
Kind regards
Mohamed Nasrat
Rooms division manager
There are more places to choose from in the Muscat area.
PRICE RANGE
₹4,601 - ₹7,380 (Based on Average Rates for a Standard Room)
LOCATION
OmanMuscat GovernorateMuscat
NUMBER OF ROOMS
152
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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