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Brook Mollington Banastre Hotel & Spa

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Traveller (352)
Room & Suite (112)
Dining (23)
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Overview
  • Excellent25%
  • Very good30%
  • Average18%
  • Poor14%
  • Terrible13%
Travellers talk about
“four poster bed”(23 reviews)
“chester zoo”(56 reviews)
“bar area”(40 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,822)
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All reviewsfour poster bedchester zoobar areaspa breakcheshire oakscourse mealfrom start to finishtwo night stayshort breakcouldn't faultfull englishgymmollyfacial
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11 - 15 of 1,814 reviews
Reviewed 1 week ago via mobile

Although the rooms are a little tired in need of a facelift, the grounds and additional facilities are excellent coupled with professional and friendly staff. We were a group of 14 friends that stayed 2 nights and had the loveliest of times and well looked...More

Thank Pradipkumar J
Response from DUmmat, Director at Brook Mollington Banastre Hotel & SpaResponded 1 week ago

Dear Pradipkumar J Thank you for staying with us during your recent visit to Chester. It was a pleasure for us to welcome you to The Mollly B and for Amit to meet you all. Thank you for your kind review today and we do...More

Reviewed 1 week ago via mobile

I never post on here but this is the worst experience I've ever had. The hotel is not only overpriced but not customer friendly. The rooms are basic but not clean.it was late when we arrived so i basically cleaned a couple of things myself...More

Thank Shellebelle77
Response from DUmmat, Director at Brook Mollington Banastre Hotel & SpaResponded 1 week ago

Dear Shellebelle77 We are sorry to read that the hotel did not meet with your expectations and apologise for any shortfalls in our usual high housekeeping standards. We have just employed a new Head Housekeeper and the team is now working efficiently to maintain our...More

Reviewed 2 weeks ago

We had book for 2 night in a row hoping to be a nice relaxing weekend away with our 22-month old daughter. Staff were pleasant enough but the rooms were just plain awful. The first room we were given had so many issues that I...More

1  Thank sellinda
Response from DUmmat, Director at Brook Mollington Banastre Hotel & SpaResponded 1 week ago

Dear sellinda We are sorry that you did not enjoy your stay and that you left the hotel early. If you would like to contact us directly on info@brook-hotels.co.uk. the General Manager would be happy to discuss this matter with you. Regards Denise Ummat Director

Reviewed 2 weeks ago via mobile

stayed her for 1 night with my wife and daughter (14 month old) really happy with the staff and the size of the room, but the sofa and chairs in the room were stained, when we were running a bath for our little girl we...More

3  Thank pigtrwyn
Response from DUmmat, Director at Brook Mollington Banastre Hotel & SpaResponded 1 week ago

Dear Pigtrwyn Thank you for letting us know about your stay and we are sorry for any issues your encountered at the time. We have a new housekeeping supervisor and the standard in all the rooms have seen a significant improvement over the last week...More

Reviewed 3 weeks ago via mobile

The hotel and rooms are in desperate need of modernization! Needs an atmosphere. But, the food I had was excellent, the beer was cold and the facilities were champion. This could be a fantastic hotel, as it's in a good location.More

Thank Adamtoonfan
Response from DUmmat, Director at Brook Mollington Banastre Hotel & SpaResponded 2 weeks ago

Dear Adamtoonfan Thank you for letting us know what you enjoyed about your recent stay with us at The Brook Mollington Banastre Hotel and Spa. Chef will be delighted to read that you enjoyed dining in his restaurant and as we are currently upgrading all...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 75 - US$ 187 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 75 - US$ 187 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (352)
Room & Suite (112)
Dining (23)
Pool & Beach (9)
Business Centre & Event Rooms (12)
Family and Play Areas (1)
Questions & Answers
Ask a question
acalcutt
4 May 2018|
AnswerShow all 7 answers
Response from DUmmat | Property representative |
The use of the pool, jacuzzi and sauna is complimentary for all guests who are resident in the hotel. Kind regards Denise Ummat Director
1
Vote
Sam E
21 August 2017|
AnswerShow all 10 answers
Response from saturnia | Reviewed this property |
I must add, I use this hotel regularly, and I have walked many times to the city, it’s a safe walk, during day;Ishtar hours and even at night to be honest it’s fine, point is, it depends on how you feel about walking, and... More
1
Vote
ally702015
2 July 2017|
AnswerShow all 5 answers
Response from samummat2017 | Property representative |
Yes there are
0
Votes
Room Tips
"In another hotel!"
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"over the gardens at the rear."
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"room,30 as lovely views of the garden"
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"Just ask, be nice, and nothing is too much trouble..."
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