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Brook Mollington Banastre Hotel & Spa

Traveller (422)
Room & Suite (120)
Dining (23)
Overview
Parkgate Road, Mollington, Chester CH1 6NN England See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
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Rooms
27 Jan28 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,986)
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Reviewed 2 weeks ago via mobile

Stayed here for a wedding and while the wedding itself was amazing (compliments to the chef the meal was amazing) the room was not worth the money paid, it was ok but slightly dated and lacked attention in the cleanliness and in need of some...More

Date of stay: December 2018
1  Thank Ian R
Response from DUmmat, Director at Brook Mollington Banastre Hotel & SpaResponded 5 days ago

Dear Ian R We are pleased that you enjoyed the wedding you attended at the hotel and apologise if the room did not quite meet your expectations. I have passed your feedback on to the GM who will address any issues raised . Kind regards...More

Reviewed 3 weeks ago via mobile

Positives: Bed very comfortable. Staff seem friendly. Jacuzzi hot and relaxing. Negatives: Spa changing area was unacceptably grubby-clearly not regularly maintained-muddied water and hair on floor before and still after swimming (1-2 hours). Lockers were broken. Room shower thermostat jammed to boiling so could only...More

Date of stay: December 2018
4  Thank Vpdanas
Reviewed 3 weeks ago

We too spent a lovely Christmas at the Mollington Banastre. The stay culminated in a wonderful Gala Dinner on Boxing Day evening, which we thoroughly enjoyed. Many thanks to Nick and team who definitely went 'the extra mile'.More

Date of stay: December 2018
Thank Theresa A
Response from DUmmat, Director at Brook Mollington Banastre Hotel & SpaResponded 2 weeks ago

Dear Teresa We are delighted to read that your festive break away with us over Christmas was so relaxing and it will be a great pleasure for me to pass on your kind congratulations on to all the team who welcomed you so warmly. Along...More

Reviewed 3 weeks ago

23rd December-26th December,we stayed in rooms 28 and 50, both rooms had plenty of space,well stocked and clean. room 50 had a four poster bed, the hotel was very busy, the staff where brilliant! Thankyou to Nick and Michael in particular, who worked tirelessly ,...More

Date of stay: December 2018
Thank HelenW2714
Response from DUmmat, Director at Brook Mollington Banastre Hotel & SpaResponded 2 weeks ago

Dear Helen Thank you for letting us know how much you enjoyed your stay with us at Christmas and for sharing this so positively for us today. I will , of course , pass your thanks on to all the team and on behalf of...More

Reviewed 3 weeks ago

What can I say - food dry, over cooked and looked as though it was standing under a hot plate for hours. Not once, but twice!!!! Arrived Xmas Eve only to to given a time slot for dinner after 8:30pm. Our table at Xmas Lunch...More

Date of stay: December 2018
3  Thank TCH1988
Response from DUmmat, Director at Brook Mollington Banastre Hotel & SpaResponded yesterday

Dear TCH1988 We are sorry to read that despite all our efforts to rectify your concerns during your stay itself over the Christmas period you remained unhappy. The GM will speak to you in due course.

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About
Description
This 4-star country-house hotel is in beautiful grounds, a short drive from Chester city centre. For leisure, it has an indoor swimming pool, a sauna, gym, jacuzzi, squash courts and spa. The beauty spa offers More a range of relaxing treatments, including mud wraps and massages. Brook Mollington Banastre also has free car parking. Hotel Rooms: 63. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Beachfront
Breakfast included
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
63
Price range
US$ 68 - US$ 179 (Based on Average Rates for a Standard Room)
Also Known As
Brook Mollington Banastre Hotel Mollington
,
Brook Mollington Banastre Hotel And Spa
,
Best Western Chester
,
Chester Best Western
Location
United Kingdom > England > Cheshire > Chester > Mollington
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
63
Price range
US$ 68 - US$ 179 (Based on Average Rates for a Standard Room)
Also Known As
Brook Mollington Banastre Hotel Mollington
,
Brook Mollington Banastre Hotel And Spa
,
Best Western Chester
,
Chester Best Western
Location
United Kingdom > England > Cheshire > Chester > Mollington
Photos
Traveller (422)
Room & Suite (120)
Dining (23)
Pool & Beach (14)
Business Centre & Event Rooms (12)
Family and Play Areas (1)
Nearby
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Nearby AttractionsSee all 2 nearby attractions
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Questions & Answers
Ask a question
Tina B
4 November 2018|
AnswerShow all 6 answers
Response from Ferrona B | Reviewed this property |
No there wasnt one in our room.
0
Votes
diane_richardson7
9 October 2018|
AnswerShow all 2 answers
Response from Laesmith26 | Reviewed this property |
Yes there are
1
Vote
acalcutt
4 May 2018|
AnswerShow all 8 answers
Response from DUmmat | Property representative |
The use of the pool, jacuzzi and sauna is complimentary for all guests who are resident in the hotel. Kind regards Denise Ummat Director
1
Vote
Room Tips
"facing the Garden"
GPH03
4 days ago
Read review
"No lift so check if you have mobility issues"
Mad-Maz999
2 weeks ago
Read review
"Don't bother staying here"
TCH1988
3 weeks ago
Read review
"If you get offered 62 Refuse immediately!"
truehotelreviews
4 weeks ago
Read review
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