Ibis Paris La Defense Esplanade
4 Boulevard de Neuilly La Défense 1 - Pont de Neuilly, 92400, La Defense France
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About
#26 of 46 hotels in La Defense
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The Ibis Paris La Défense Centre hotel is located in the heart of Paris' La Défense area, not far from the Champs-Elysées, the Arc de Triomphe and the Porte Maillot convention center, and is close to the CNIT and the Grande Arche. The Esplanade de la Défense metro station lies opposite, providing access to the Eiffel Tower in just ten minutes. The hotel offers 286 renovated, air-conditioned rooms with free Wi-Fi access.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Bar / lounge
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour check-in
Wifi
Restaurant
Breakfast available
Breakfast buffet
Vending machine
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French, Spanish, German
Location
100Great for walkers
Grade: 100 out of 100
49Restaurantswithin 0.5 km
16Attractionswithin 0.5 km
Contact
4 Boulevard de Neuilly La Défense 1 - Pont de Neuilly, 92400, La Defense France
Name/address in local language
Getting there
Esplanade de La DéfenseParis Metro2 min
Pont de NeuillyParis Metro9 min
1890Reviews26Q+A90Room tips
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I usually like this hotel for good price / location ratio however 2 letdowns: first, I asked for the quietest possible room and they give me the noisiest right next to elevator. Second, I wanted to book a taxi to go to the airport, the person at the reception called Annie was so rude (not the first time I unfortunately have to put up with her bad manners). She started complaining to her colleague about the cold totally ignoring me, then when I reminded her of my request and whether it's a fixed price, she was so condescending and asked me if it's the first time I take a taxi in my life !!! I just left but I still find it outrageous how she is allowed to such a behaviour with clients. I would still recommend for the location and convenience to take metro line 1 but I hope they retrain their staff to answer basic needs of their clients…
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Date of stay: December 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Budget hotel for my business trip. It was Ok for my purpose, nothing extra but the room was clean and enough space. The bar and the restaurant was also basic, but the breakfast was good and delicious. The hotel is very good reachable by public transport.
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Stayed here for 2 nights on a business trip. Location wise the hotel is fine. The room is very small and practically just comes with the bed, a TV and standard furniture. The bed was ok but not very comfortable. The staff was okay again. The people in the cade were helpful and polite. Breakfast was very average. Overall a just about OK stay for the price paid.
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Date of stay: August 2022Trip type: Travelled on business
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The 22 second of August we decided to kepp the passports in our room in the hotel .we left the room midday spent all day in Paris wish was our last day .the twenty third we left the hotel going to Calais to tack our ferry. We release no passports.we stoped and we looked every again and again nothing found.we want the police to fill declarations of our stolen passports. .please don’t leave your passports in the hotel !!!
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Review collected in partnership with Accorhotels.com
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I called Hotel regarding 02 Booking.com reference numbers :2248407889 and 2892351085 done for the 13 May for 02 nights .I paid the total amount of £305 for 02 room bookings for 02 nights stay including breakfast and was unable to travel to France .So I requested to amend the booking for another date or to refund one night for each room agreeing to pay 01 night no-show charge for both rooms.But IBIS Paris La Defence Esplanade customer service was horrendous and was not helpfull.They neither amended the booking date or refunded at least half of the money even I spoke directly with the Hotel reception team and with the Manager .I lost the total amount of £305 .At least I expected any fair play customer service though nothing happened. I spoke over the phone with the Manager and requested a new arrival date or at least 01 night refund for 02 rooms. But he did not help us and he was not customer oriented. Due to this unsatisfactory customer service, I will not recommend or advice any guest to book at IBIS Paris la Défense Esplanade or any other Accor group of Hotels even for 01night as you cannot trust their customer service in any difficult situation.Totally it was a very bad experience of cheating customers' money than provide a good customer service.…
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Date of stay: May 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Ibis is located in a very nice spot within La Defence area. La defence is mainly a business area where IBIS will definitely help anyone’s business trip with a good accommodation, comfortable, basic breakfast and room cleaning. With a value for money stay and easy booking and checking in procedures I’d say it was a good choice
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Date of stay: June 2022Trip type: Travelled as a couple
Room Tip: Sundays all coffee houses closed it’s more related to businesses and not for leisure
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Breakfast was a disaster, only sweet options, if you like to Eat sweets In the morning that is ok, but for me eggs and ham are only thing i Eat. Rooms are OK, but not very clean, no option for open Windows. Metropolitan station is very close and that is great.
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Date of stay: December 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Small rooms with no window that opened. No tea/coffee making facilities. Only one very flat pillow per person on the double bed. And who made the managerial decision of leaving one lone worker to man the reception, deal with check ins/out, serve at the bar, make pizzas and general customer service on the Sunday night of the Arc racing festival wants sacking. The poor lass!! The bar ran out of beer, it holds no spirits except for martini so don’t be expecting any drinks of that kind! Really really badly managed and VERY disappointing! Location wise it’s a few stops on the metro away from the centre of Paris. Wouldn’t recommend this hotel at all…
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Date of stay: October 2021Trip type: Travelled as a couple
Room Tip: Book somewhere else.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from , General Manager at Ibis Paris La Defense Esplanade
Responded 7 Oct 2021
Dear guest We appreciate the time you took to share your recent experience in our hotel We are really sorry to read your are not happy of your stay ; we noted all your remarks to provide an appropriate follow upto them We hope despite these issue , we will be able to welcome you again Sincerely
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I cannot say anything bad about this place, only suggestion to stay here. Location perfect, metro station close. Clean, great view on the river. You get free coffee and tea in the room . There is also a fridge and safe. Staff is nice, they speak English. Breakfast is also great.. a big choice of food. Wifi free. I will be back.
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Date of stay: September 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
6 Helpful votes
Helpful
Response from , General Manager at Ibis Paris La Defense Esplanade
Responded 22 Sep 2020
Dear Guest Thank you very much for your positive review We are glad you enjoyed your stay and hope to be able to welcome you again vey soon . Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Expensive for the value, hotel was clean and service ok, small bar also ok, but again was too expensive for the value... Rooms super small and not too wellcleaned. FAIL ! Better search maybe few KM's away next time!
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Date of stay: October 2019Trip type: Travelled on business
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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PRICE RANGE
$117 - $169 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ibis paris la defense centre hotel paris, accor paris la defense centre
FORMERLY KNOWN AS
Ibis Paris La Defense Centre
LOCATION
FranceIle-de-FranceHauts-de-SeineLa Defense
NUMBER OF ROOMS
286
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Frequently Asked Questions about Ibis Paris La Defense Esplanade
Which popular attractions are close to Ibis Paris La Defense Esplanade?
Nearby attractions include SkyLine Bar (0.1 km), Le Moretti (0.4 km), and Le Bassin Takis (0.1 km).
What are some of the property amenities at Ibis Paris La Defense Esplanade?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Ibis Paris La Defense Esplanade?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Ibis Paris La Defense Esplanade?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Ibis Paris La Defense Esplanade?
Yes, parking is available to guests.
What are some restaurants close to Ibis Paris La Defense Esplanade?
Conveniently located restaurants include Ferme de l'Aveyron, Le Petit Nm, and Mama Restaurant Paris La Défense.
Is Ibis Paris La Defense Esplanade located near the city centre?
Yes, it is 0.9 km away from the centre of La Defense.
Are any cleaning services offered at Ibis Paris La Defense Esplanade?
Yes, dry cleaning and laundry service are offered to guests.
Does Ibis Paris La Defense Esplanade offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Ibis Paris La Defense Esplanade?
The staff speaks multiple languages, including English, Spanish, French, and German.
Are there any historical sites close to Ibis Paris La Defense Esplanade?
Many travellers enjoy visiting Sainte-Chapelle (7.6 km), Arc de Triomphe (3.5 km), and Cathédrale Saint-Louis des Invalides (5.6 km).