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11 Avenue De l'Arche, 92400, La Defense France
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Traveller (1088)
Dining (129)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#1 of 46 hotels in La Defense
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
In the heart of the La Defense business district, opposite the CNIT (Center for New Industries and Technologies) and 10 minutes from the Champs-Elysees, the fully renovated Pullman Paris La Defense is intimate, pure and bright. This upscale hotel offers stylish and spacious rooms, a fitness center, Le Quinte&Sens restaurant with an open kitchen and a terrace, a bar, free WIFI with fiber optic and a private car park. The meeting spaces offer optimum facilities to ensure the success of your seminars and events.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Highchairs available
Taxi service
Business Centre with Internet Access
Paid private parking on-site
Wifi
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Special diet menus
Conference facilities
Banquet room
Meeting rooms
Hammam
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Bathrobes
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Quiet
Languages Spoken
English, French, Spanish, Arabic

Location

99Great for walkers
Grade: 99 out of 100
64Restaurantswithin 0.5 km
22Attractionswithin 0.5 km
2962Reviews30Q+A100Room tips
Traveller rating
  • 1,775
  • 777
  • 282
  • 71
  • 57
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Popular mentions
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Most Recent
Travelling JohnDoe wrote a review Jan 2023
1 contribution
I've been a satisfied customer at the Pullman Hotel in Paris La Défense for nearly a year now, and I am consistently impressed with the high level of service provided by the staff. In particular, I'd like to highlight Aliou at the bar who always greets me with a warm smile and engaging conversation. He truly goes above and beyond to make me feel at ease during my stay. I also appreciate Mr. Chevallier from the reception, who has been instrumental in navigating the often-challenging strikes in France. Overall, the reception team is consistently welcoming and helpful, making my stays at the Pullman Hotel a truly enjoyable experience.
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Date of stay: January 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Louise Courtial, Service clients/Réception at Pullman Paris La Defense
Responded 3 days ago
Dear TravellingJohnDoe, First of all, thank you very much for taking of your time to share your feelings about your recent stay with us. As a loyal guest, you are able to see the evolution of the Pullman Paris la Défense and it is a real pleasure to see that you are still satisfied ! I will certainly share your comment with all the team who will be delighted to read you, and especially Aliou and Mr Chevallier. We are looking forward to see you again soon with us, Sincerely, Clara SIGOGNE Guest Relation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jan M wrote a review Feb 2022
Durbuy, Belgium3 contributions
Hotel's Favourite
Not the first time at the Pullman. As always very good quality. Very good experience, friendly people and good service. Thanks to Riaz. For sure will come back here. I recommend this venue for business overnights as well as other ocvasions.
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Date of stay: February 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Louise Courtial, Guest Services / Front Office at Pullman Paris La Defense
Responded 23 Feb 2022
Dear Jan M, Thank you so much for sharing your nice feedback with us! All the team is truly glad to read that you always spend good time at Pullman Paris La Défense, especially thanks to our great staff! We are looking forward to welcome you back very soon! Sincerely, Louise Courtial Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AndisTaste wrote a review Jan 2023
Vienna, Austria19 contributions1 helpful vote
The staff in this Hotel is absolutely wonderful, helpful, friendly and just perfect. But the rooms definitely need a renovation. Old dusty carpets and squeaky furniture and a look out of the 90’s. The restaurant is good. La Défence is super futuristic and definitely something special. With the RER or the Métro you will be in the inner city in no time.
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Louise Courtial, Service clients/Réception at Pullman Paris La Defense
Responded 3 days ago
Dear Explore52794802789, We would like to thank you for taking the time to share your feedback after your recent stay with us. We are pleased to read that you fully appreciated our team and that all of them have been perfect with you! I will share your comment with them and with the restaurant as well. It is true that our location is ideal to spend few days or more in Paris and la Défense. We are deeply sorry that our rooms were not really your taste, just know that we have different types of rooms and that some of them have been renovated few years ago. Don't hesitate next time to precise that ;) Hopefully we will see you again soon at Pullman Paris La Défense, Sincerely, Clara SIGOGNE Guest Relation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shashi wrote a review Jan 2023
San Ramon, California4 contributions
Horrible configuration of room. Room has long walkway that takes away 50% of the size which is unusable and paid. Weird rooms for bathroom and WC. Red carpet/black walls? Maria at reception was very friendly. When asked to make a croissant sandwich in breakfast restaurant, he looked at me like I did some crime and said NO. Bellmen were like I will help when I get chance. About $600 per night. Not so great experience. 5* hotel. It cud be validated for a 3^. Overall people in France were rude.
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Louise Courtial, Service clients/Réception at Pullman Paris La Defense
Responded 2 weeks ago
Dear Shaship999, Thank your for taking the time to tell us about your stay at Pullman Paris La Défense. We are deeply sorry and sadden that your experience did not meet your expectations. We would like to apologize for the inconvenience you encountered in your room and with the restaurant. Please be sure that I immediately shared your comment with our restaurant team in order to follow up on that matter. We are looking forward to welcoming you again and this time make you live a more than perfect stay ! All the team wishes you an excellent day ! Sincerely, Clara SIGOGNE Guest Relation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
OCTraveler777 wrote a review Nov 2022
Newport Beach, California39 contributions37 helpful votes
We generally book mostly at 5-star hotels and while we understand the standards are lower in Europe, this was the worst 5-star hotel experience we've ever had in any country anywhere. The worst part is that we were there for an extended period and booked our entire trip at this hotel which I regret. I emailed them in advance to tell them we had two booking and if they could combine it into one booking and they acknowledged that in the email, but did not follow through. When we arrived, the service at the front desk was horrible, unwelcoming and different people will tell you different things. The person who checked us in told us the room was upgraded because we had two different bookings and they just kept the upgraded room for our entire stay. When we got to the room, it clearly was not an upgrade and one of the biggest disappointments is that these rooms are SMALL and DIRTY. As soon as you walk in, you get the sensibility that the rooms are old and the carpet has not been changed in a long time. The rooms are dark with not much lighting as well. The bathroom is terrible as they have a portable shower installed in the corner of the bathroom and you can barely move int the shower. The front desk also told me that part of our booking did not go through so I was frantic trying to ensure that we were not left stranded in Paris looking for a hotel last minute. I had to stay up all night try to figure out how to get our hotel reservation corrected, but the front desk was so indifferent about helping me out, I felt like I had to take matters into my own hands to update the reservation so that we weren't left without a hotel to stay in. The location of the hotel is far from the center of Paris so even though it is in a location easily accessible to the subway, you still have to ride at least 30 minutes to get to the city-center. There are also not many restaurants in the area to dine at unless you want fast food. Overall, this is the worst 5-star hotel experience I've ever had and will not return to this hotel.
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Louise Courtial, Guest Services / Front Office at Pullman Paris La Defense
Responded 16 Nov 2022
Dear OCTraveler777, We thank you for sharing your feedback with us. We are terribly sorry to read these comments which do not reflect at all our usual quality of service. I would be thankful if you could contact me at h3013-qm@accor.com so that we can discuss these issues. Thank you very much in advance. Sincerely, Louise Courtial Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alptak t wrote a review Nov 2022
Tehran, Iran3 contributions
Good hotel. Rooms didnt have dental kits or shaving kits. Breakfast was so so. Good fruit juces . But only one kind of cheese!!!!! Room was good . Easy check in and out. 10 min to metro station. Light of rooms was low. No mini bar. Pilows were excellent.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Louise Courtial, Guest Services / Front Office at Pullman Paris La Defense
Responded 16 Nov 2022
Dear Alptak t, Thank you for sharing your feedback after staying at Pullman Paris La Défense. We are glad you appreciated the comfort of our rooms and the location of our hotel. We also take good note of your remarks in order to improve our quality of service. Please know that dental kits and shaving kits are available upon request. Regarding the cheese at breakfast, thank you for noticing that, it is totally not normal, we might offer at least 3 different types of cheese, I will follow up with the restaurant Manager on that matter to make sure it does not happen again. See you soon ! Sincerely, Louise Courtial Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yannick U wrote a review Oct 2022
Montreux, Switzerland94 contributions89 helpful votes
🌟🌟🌟 Service 🌟🌟🌟🌟🌟 Amenities 🌟🌟🌟 Gym & Spa ️️️️️🌟🌟🌟🌟 Breakfast 🌟🌟🌟🌟🌟 Friendly People 🌟🌟🌟🌟🌟 Location ️️️️️🌟🌟🌟🌟 Value for Money The stay in this Pullman could have definitely been better. A lot of strange things happened during my stay such as another customer just checked-in and received the same room that i was assigned already and he even entered my room while i was inside the room - Reception called me to tell me that my taxi was ready when i didn’t ordered a Taxi…. The gym is really small; there is a Hammam as well but it seems that it wasn’t working at all… The Breakfast was Okey but nothing extraordinary… Aside this, the room was spacious and the bed very comfortable but that is the minimum that you will expect when you are paying over 270€ the Night…
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Louise Courtial, Guest Services / Front Office at Pullman Paris La Defense
Responded 27 Oct 2022
Dear Yannick U, Thank you so much for taking the time to tell us about your recent experience at Pullman Paris La Défense ! We are so pleased to learn that you appreciated your overall stay, especially thanks to the kindness of our team, the quality of our breakfast and the comfort of our team. I allow myself to share your feedback with our Manager, so we can follow up on these matters so that it does not happen again. Sincerely, Louise Courtial Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Abdulrahman F wrote a review Sep 2022
2 contributions
I like the hotel so much, the room was very clean. I like olse the breakfast, the stuff was very good and helpful Especial ms Rasheda she helped me In the breakfast and she translation for me because I don't speak French.
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Louise Courtial, Guest Services / Front Office at Pullman Paris La Defense
Responded 10 Oct 2022
Dear Abdulrahman F, Thank you for sharing your feedback with us ! We are so glad to learn that you fully appreciated your overall experience, especially thanks to the kindness of our team, the cleanliness of our rooms and the quality of our breakfast. We hope to see you back soon ! Sincerely, Louise Courtial Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Oliver D wrote a review Sep 2022
3 contributions5 helpful votes
I have stayed at the Pulmann La Defense for several business trips since years. It is a very comfortable and clean hotel well situated in the heart of La Defense and with the city in near reach by RER/METRO. The hotel infrastructure and ammenities fullfill a four star standard but the service is outstanding. A big applause to Magdalena and the front desk team for delivering an exceptional ciustomer service in preparation and during our last stay.
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Review collected in partnership with Accorhotels.com
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Louise Courtial, Guest Services / Front Office at Pullman Paris La Defense
Responded 12 Sep 2022
Dear Olivier D, Thank you so much for sharing this amazing feedback with us ! We are so glad that you enjoyed your experience at Pullman Paris La Défense, especially thanks to the cleanliness of our hotel, the comfort of our rooms, and to our very own Magdalena ! We hope to see you back soon ! Sincerely, Louise Courtial Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ashrafqunaibi wrote a review Jul 2022
1 contribution
1. We were given rooms already occupied! Guest were inside. My kids were really terrified by this experience. It took very long time to fix this. 2. We were not given connected rooms although that was requested at reservation time.
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Review collected in partnership with Accorhotels.com
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Louise Courtial, Guest Services / Front Office at Pullman Paris La Defense
Responded 29 Jul 2022
Dear Ashrafqunaibi, The whole team joins me to thank you for taking the time to tell us about your recent stay. We are glad you enjoyed the quality of our service and the size of our rooms. We are terribly sorry we made a mistake during your check-in and that it was a bad experience for you and your children, you can count on me to check again our process with our Front Office Manager so that it does not happen again. We also regret you wanted your third room to be connecting, unfortunately it is impossible as you already had two connecting rooms and the third one on the same floor. It would be a pleasure to regain your trust for a future stay at Pullman Paris La Défense. Sincerely, Louise Courtial Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$168 - $257 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pullman paris la defense hotel la defense, accor paris la defense
LOCATION
FranceIle-de-FranceHauts-de-SeineLa Defense
NUMBER OF ROOMS
382
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PULLMAN PARIS LA DEFENSE - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Pullman Paris La Defense
Which popular attractions are close to Pullman Paris La Defense?
Nearby attractions include La Defense (0.3 km), La Grande Arche de La Defense (0.4 km), and Westfield Les 4 Temps (0.4 km).
What are some of the property amenities at Pullman Paris La Defense?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Pullman Paris La Defense?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pullman Paris La Defense?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pullman Paris La Defense?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Pullman Paris La Defense?
Conveniently located restaurants include Quinte & Sens, Friends & Fries, and Chipotle Mexican Grill.
Are there opportunities to exercise at Pullman Paris La Defense?
Yes, guests have access to a fitness centre and locker rooms available in the fitness centre during their stay.
Is Pullman Paris La Defense located near the city centre?
Yes, it is 0.7 km away from the centre of La Defense.
Are any cleaning services offered at Pullman Paris La Defense?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman Paris La Defense offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Pullman Paris La Defense?
The staff speaks multiple languages, including English, Spanish, French, and Arabic.