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BEST WESTERN PLUS The Croft Hotel

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BEST WESTERN PLUS The Croft Hotel
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306 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS The Croft Hotel
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Showing 306: English reviews
Darlington, United Kingdom
Reviewed 29 January 2016

My mum and I had the pleasure of having a cream tea here. The bar and lobby area was beautifully refurbished. The man behind the bar during our tea was absolutely wonderful. He was attentive and very accommodating-even gave us an extra scone to take home at the end. Would highly recommend a visit here or a drink, or anything...

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2Thank Katie K
Mike B, Owner at BEST WESTERN PLUS The Croft Hotel, responded to this review

Thank you for taking the time to leave a review. We are delighted you enjoyed your cream tea and felt the service levels we offered were so good. We're also glad you liked the refurbishment of the downstairs areas - the rest of the hotel will be done soon so do come back and see us!! We look forward to...

Dunbar, United Kingdom
Reviewed 14 January 2016

We arrived pare after a tiring flight. Entering the warmth of the reception area was a joy. Lovely fires burning in two areas and a friendly welcome. Our bags were taken to our respective rooms. We returned to the newly refurbished bar area for a relaxing drink. We had missed dinner but the chef provided us with an excellent plate...

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Thank harann2014
Mike B, Owner at BEST WESTERN PLUS The Croft Hotel, responded to this review

Thank you for taking the time to leave a review. We accept that the upstairs does need a full refurbishment and this is underway and should be finished by mid 2016. We are however glad you found so many other things positive about your stay from our newly refurbished bar and restaurants to our helpful and friendly staff. We do...

Reviewed 13 January 2016

The lobby, bar and entrance have all been revamped, however the rooms have not! They should have been done at least 5 years ago, mound in the tiles, bland basic room, unbelievably bad secondary glazing, and just generally really tired. I was staying one night on business so no real issue, however had I been paying, I would not have...

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1Thank Karen H
Mike B, Owner at BEST WESTERN PLUS The Croft Hotel, responded to this review

Thank you for taking the time to leave a review. We accept that the rooms are due for a refurbishment, and, they should actually all be completed by mid 2016. We do try to ensure that in the interim we offer exceptional value (which I believe we do), and, as you say, the downstairs has been fully refurbished and our...

Reviewed 12 January 2016 via mobile

Although the hotel is undergoing a refurbishment we had a great evening. The 5 course dinner was outstanding , well presented and the food was delicious! Downstairs where the refurb has already started looks amazing. Modern & Classy with great detailing. Staff very accommodating. Definitely recommend a visit.

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Thank Dileigh
Mike B, Owner at BEST WESTERN PLUS The Croft Hotel, responded to this review

Thank you for taking the time to leave a review. We are so happy you enjoyed your evening with us and love what we have done with the refurbishment so far. Our food receives many positive comments as do our staff and I am delighted that you recommend us. Thank you again for leaving a review.

Reviewed 7 January 2016 via mobile

We'd arranged to spend NYE with a group of friends at the Croft hotel in the seemingly beautiful village of Croft on Tees. The first impressions of the hotel were warm and inviting, as it sat lit, in an otherwise wet and miserable evening. This impression was well exceeded upon checking in. The ground floor of this hotel has just...

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1Thank Jeremy C
Mike B, Owner at BEST WESTERN PLUS The Croft Hotel, responded to this review

Thank you so much for taking the time to leave a review. We are delighted you found so many nice things to say about your stay with us and enjoyed yourself so much. We are very proud of the work which has taken place so far, and, by mid 2016 the exterior and upstairs refurbishments should all be complete at...

Darlington, United Kingdom
Reviewed 2 January 2016 via mobile

Have visited this hotel on a few occasions since it has been refurbished and have found the new interior, service and food to be excellent. We went to the Jersey Boys tribute evening and had such a wonderful time we have since booked the Drifters and Abba tribute nights. We also enjoyed a family meal on New Year's Eve which...

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Thank MemeMac83
Mike B, Owner at BEST WESTERN PLUS The Croft Hotel, responded to this review

Thank you so much for leaving a review. We are delighted you came to our Jersey Boys night and had such a good time. As you say, the downstairs has been refurbished and we think it is fabulous, the outside and upstairs should be finished by mid 2016 at which point we are confident the hotel will be beautiful, and,...

Reviewed 21 December 2015

My partner and I visited recently and we had a great time. The staff were very friendly and professional. The food was fantastic, both our evening meal in the bar and our breakfast. Can't wait to go back.

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Thank Yolanda R
Mike B, Owner at BEST WESTERN PLUS The Croft Hotel, responded to this review

Thank you so much for taking the time to leave a review. We are very happy you enjoyed your stay with us so much, found our staff friendly and our food fantastic. We are glad you will come back and stay with us again in the future and look forward to seeing you then.

Reviewed 21 December 2015 via mobile

Had a fab time staying here! The location is lovely, the hotel very clean and tidy. Downstairs has just been refurbished and it's stunning. Love the cosy open fires in the bar area and the ranch style theme in the restaurant. The food was simply outstanding and the staff couldn't of been more helpful and friendly. Overall excellent value for...

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Thank Marie H
Mike B, Owner at BEST WESTERN PLUS The Croft Hotel, responded to this review

Thank you so much for taking the time to leave a review. We are so glad you loved your stay with us and felt the décor, food and service to be of such a high standard. We look forward to welcoming you back to The Croft in the near future.

Louth, United Kingdom
Reviewed 21 December 2015

Myself and my husband thoroughly enjoyed our stay at the Croft, a welcoming greeting, superb, tasty food to a high standard. Staff were wonderful, attentive but not intrusive, making sure our stay was just right and comfortable. We will return next year!

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Thank Jo R
Mike B, Owner at BEST WESTERN PLUS The Croft Hotel, responded to this review

Thank you so much for leaving your review. We are so pleased you enjoyed your stay and found the food and staff to be so good. We look forward to welcoming you back to The Croft soon.

Reviewed 21 December 2015

Myself and my husband stayed at The Croft hotel a few times recently and we loved it, as soon as we arrived we noticed how friendly and attentive the staff were, we were made to feel very welcome in the newly refurbished bar and lounge area, which is absolutely stunning and has been refurbed to an excellent standard it has...

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Thank NieceyJC
Mike B, Owner at BEST WESTERN PLUS The Croft Hotel, responded to this review

Thank you very much for leaving a review. I am delighted you loved what we have done so far to make The Croft a truly exceptional venue with fantastic food in a great location. We love the downstairs refurbishment and the whole hotel should be completed by mid 2016 at which point we hope you will come back and visit...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Dry Cleaning

Additional Information about BEST WESTERN PLUS The Croft Hotel

Address: Dalton Road, Croft-on-Tees DL2 2ST, England (Formerly The Croft Hotel)
Region: United Kingdom > England > Durham > Croft-on-Tees
Price Range: ₹ 4,126 - ₹ 7,180 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS The Croft Hotel 3*
Number of rooms: 19
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Also Known As:
Best Western The Croft Hotel Croft-On-Tees
Best Western Darlington
Croft Spa Hotel
Darlington Best Western
Best Western Croft
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS The Croft Hotel staff and other travellers.
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Santa Barbara, California

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wi Fi, vary, but there is a Personal wired Computer available near reception for Guests. There are Wi Fi boosters throughout the Hotel”
hyacinthb, 25 Apr 2017 | Read review
“The hotel is only two stories but has no lift. If you have difficulty with stairs book a ground floor room.”
961mikej961, 14 Apr 2017 | Read review
“All rooms look beautiful”
angel_25237, 27 Feb 2017 | Read review
“double room 15 bathroom very restricted us - see comments above”
oldcachhouse, 21 Dec 2016 | Read review
“Upgrade from standard room was insignificant”
, 20 Dec 2016 | Read review
5 of 5