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Hampton Inn & Suites The Villages

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Hampton Inn & Suites The Villages
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511 Reviews from our TripAdvisor Community

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Showing 511: English reviews
Covington, Indiana
Reviewed 18 November 2016

We truly had a great experience at the Hampton Inn & Suites in The Villages, FL. The staff were all friendly and helpful and the place was exceptionally clean and comfortable. Breakfast buffet was well staffed and stocked and the gentleman working there was so helpful.

Review collected in partnership with Hampton
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Helpful?
Thank peachlane
Dave S, General Manager at Hampton Inn & Suites The Villages, responded to this review

Kyle who works at our breakfast buffet is an outstanding representative of our goal to exceed our expectations of our valued guests each stay. The entire staff works hard to ensure our guests receive a clean, comfortable room and outstanding service. Thank you for your review. You (our guests) are the reason we are number in hotel in Tripadvisor.

Piscataway, New Jersey
Reviewed 17 November 2016

local transport services is problematic....you'll need someone to pick you up are rent or have your own car... terrific customer service and we had a terrific stay.. The villages, golf carts, centers and people are great.

Review collected in partnership with Hampton
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Helpful?
Thank FMC1431
Dave S, General Manager at Hampton Inn & Suites The Villages, responded to this review

Thank you for your review. We are very happy that you recommend the hotel and we welcome your return, soon we hope.

Dover, NH
Reviewed 15 November 2016

My father lives in the area and stayed at another mainstream hotel that disappointed us. However I can happily report that this hotel was clean and not humid (unlike the other one). It's a typical well card for Hampton Inn. Cookies available when I checked in, along with flavored I've water and hot beverages. Good usual breakfast. The only minor...

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Helpful?
Thank kewpie1
Dave S, General Manager at Hampton Inn & Suites The Villages, responded to this review

As you mention we are the best place to stay in The Villages. We just replaced all of our curtains and have now worked out some minor glitches. Thank you for your review and comments.

Reviewed 14 November 2016

The desk clerk Mel - did not greet us - was sitting down - the guest could see her. She knew the area. This hotel is a little hard to get to. The rooms were nice - I liked the carpet, the beds were very comfortable. The lobby coffee (pumpkin) was good and hot. The desk clerk should of made...

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Helpful?
Thank Michael V
Dave S, General Manager at Hampton Inn & Suites The Villages, responded to this review

Thank you for your feedback. Our goal is to exceed our guest expectations in the product and service we offer our guests. We appreciate hearing any comments on how we can improve. We will continue to do whatever we can to improve. Thank you again.

Lakeland FL
Reviewed 12 November 2016 via mobile

Typical excellence from a Hampton Inn. Quality accommodations, quiet, good breakfast. Desk personnel are to be commended. I was looking through the tea selections, and he clerk asked if there was something in particular I wanted. Asked if they had ant chamomile. She promptly went to the kitchen and found some for me. Prompt check in, easy check out.

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Helpful?
Thank jstancil
Dave S, General Manager at Hampton Inn & Suites The Villages, responded to this review

Excellence is our goal at the Hampton Inn & Suites The Villages. Your comments are really gratifying to our entire staff. Thank you for this review.

Ocala
Reviewed 9 November 2016 via mobile

I stayed here for the night and like most Hampton's (at least that I've stayed at) it was clean, nice, and had a good continental breakfast The room was nice, the bed was comfortable, and it was quiet. The only thing I did get annoyed with: around 7-7:30 I went down to the desk to get a snack and waited...

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Helpful?
Thank Cheryl P
Dave S, General Manager at Hampton Inn & Suites The Villages, responded to this review

We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay as we are all about Satisfaction Guaranteed....

Orlando, Florida
Reviewed 7 November 2016

This is a very nice Hilton property conveniently located close to an event that we were attending at The Villages retirement community. We will definitely consider staying here on our next visit to the area.

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Helpful?
Thank Regomatic
Dave S, General Manager at Hampton Inn & Suites The Villages, responded to this review

Our location in The Villages is excellent. We are very glad you concur. We hope to see you again soon.

Louisville, Kentucky
Reviewed 6 November 2016

This Hampton has just been updated/renovated and it is quite nice. The room was big and extra clean. The bed was extra comfy and the linen crisp. The shower had good water pressure, but the sink--oh my! It had the pressure of an eye dropper and took forever for the water to get hot for shaving. That was my only...

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Helpful?
Thank Railfan64
Dave S, General Manager at Hampton Inn & Suites The Villages, responded to this review

Thank you for taking the time to review our hotel. We are so happy that you noticed the renovations we have been undergoing this year. We will look into the item you mentioned so that it won't be a problem for any future guest. Thank you again.

Seminole, United States
Reviewed 31 October 2016

The Hampton Suites as Lady Lakes is in great location to the villages without being directly in the traffic of that community. It's an easy few minute drive to Lake Sumter Landing. The hotel is the cleanest I have ever stayed. Next time I am traveling to the villages this would be the hotel I choose.

Review collected in partnership with Hampton
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Helpful?
Thank Rebecca P
Dave S, General Manager at Hampton Inn & Suites The Villages, responded to this review

Thank you for your outstanding review which emphasizes our cleanliness and location. That is the reason we are number 1 in Tripadvisor in The Villages. We look forward to your return visit.

Cheektowaga, New York
Reviewed 27 October 2016

Was not welcomed as a Hilton head member at other Hampton inn as a diamond member I rec a gift bag nothing at this location breakfast was cold And was not up to Hampton standards hot water in the lobby was cold multiple nights front desk staff was not friendly at all bed in room 306 was lumpy

Review collected in partnership with Hampton
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Helpful?
Thank 355sheriw
Dave S, General Manager at Hampton Inn & Suites The Villages, responded to this review

Thank you for your review. We appreciate all feedback from our guests. We will look into each of the issues you mentioned and make certain that they do not repeat in the future. Thank you for being a member of Hilton Honors. It is the best hotel preferred guest program in the hotel industry.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The award-winning Hampton Inn & Suites is nestled in the heart of The Villages in central Florida, just a short drive to many Orlando attractions and Ocala's beautiful horse-country. ... more   less 

Additional Information about Hampton Inn & Suites The Villages

Address: 11727 NE 63rd Drive, The Villages, FL 32162
Region: United States > Florida > The Villages
Price Range: ₹ 6,807 - ₹ 11,280 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites The Villages 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Hampton Inn & Suites The Villages Hotel The Villages
Hampton Inn And Suites The Villages
Hampton Inn Lady Lake
Lady Lake Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites The Villages staff and other travellers.
4 questions
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Brick, New Jersey
Brick, New Jersey
Flowery Branch, Georgia
The Villages, Florida
over a year ago

See all questions (4)

Questions? Get answers from Hampton Inn & Suites The Villages staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floor facing the pool.”
AlanD437, 9 Mar 2017 | Read review
“We always ask for a non adjourning room.”
CinStatenIsland_NY, 25 Feb 2017 | Read review
“We loved our pool view.”
bardenl, 16 Feb 2017 | Read review
“Rooms in the rear have a view of an ugly container and tent while hotel modifications are underway.”
JackX729, 15 Jan 2017 | Read review
“Rooms on a higher floor are better - they offer 3 floors.”
640michaelv, 14 Nov 2016 | Read review
5 of 5