I have rated five star for the Woden Cottages as they are really beautiful and amazing and well maintained the best part of the resort is the spa services and the staff its excellent the communication level is great they make you feel like home, they have some minor issues like they need to change the telephones as there is some issues, plus they have free parking but its at their own risk so they need to make some arrangements for that and they need to put an elevator rather than that everything was amazing our stay was pleasant, peaceful and worth it we would really love to visit again and recommend others too❤️
First of all issue regarding booking. I had booked through goibibo on 8th may but When called one day before ie on 14th may they said you have no booking. After repeatedly called they confirmed my booking. Also room not as per photos. And complimentory water not provided next day.
When special requests are written on the reservation you guys should inform the guests 12 hours prior if it can be accommodated or not. I had to wait 4 hours for a room just to sleep. The receptionist lady with the pink shirt accused me of drinking two beers from the mini bar which I didn't. Why don't they have proper information before saying anything? Especially that lady. Anyways, the only good part about this stay was Ashwen(the guy who does the night shift) he is good 👍 And yeah, thanks for the stay. But your service from the lady can be slightly better.
Resort is clean, Eco huts are spacious and staff is friendly. Resort is far away inside from the main road. Room Service charges 10℅ Service Charge over and above GST, which is unacceptable. Stray Dogs are inside the Resort.
Resort is very inside from main road. But when you enter the resort, you will forget the city. If you want to spend some pleasant time and to relax this place is awesome. Must book the eco huts, you will enjoy the nature beauty as eco huts are surrounded by full of plants and flowers. Eco huts are made of wood but it have every facility in it. Beds are so soft. Mini bar and AC available in room. Resort also have swimming pool outside. It has its own restaurant, you can enjoy delicious foods here. I didn't like one thing that is its breakfast, very less variety of food. You have to compromise while having breakfast. That should be changed. Staffs are very humble and polite. Overall great experience of stay here.
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