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Brentwood Hotel

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271 Reviews from our TripAdvisor Community

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Showing 265: English reviews
Vancouver, Canada
Reviewed 22 March 2016 via mobile

Yes, they do pick you up at the airport at any time! What a treat when we had just flown in from Vancouver via Sydney!! Not a glamorous hotel, but clean and comfortable. Make sure you get the ground floor if you don't do stairs. The staff were excellent, and Colin, the manager catered to our every need.

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Helpful?
Thank Terry G
Anthony D, General Manager at Brentwood Hotel, responded to this review

Dear Terry G - thank you for submitting your comments and review of the Brentwood Hotel after your recent stay. I am pleased that you appreciated our airport pick up after your long flight into Wellington. I know Colin appreciates you acknowledgment of the assistance he provided during your stay and it is also pleasing that you found all of...

Merimbula, Australia
Reviewed 20 March 2016

Easy to find and close enough to the airport you could walk. Free parking and a very comfortable room. No lift so if you have heaps of luggage get a ground floor room. Shuttle bus was great. Clean and very helpful and friendly driver. Bed was great.

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Helpful?
Thank Dawn3847
Anthony D, General Manager at Brentwood Hotel, responded to this review

Dear Dawn3847 - thank you for submitting your comments and review of the Brentwood Hotel after your recent stay. I am pleased that you found the service from the shuttle driver helpful and the shuttle to the airport ideal for the purpose of your stay. I trust that we may have the opportunity to host you again the next time...

Blenheim, New Zealand
Reviewed 20 March 2016

The hotel is a little dated but Is well set up with a restuarant, bar, function rooms and a lovely pool, which was a great way to recover after a hard day of sport. The hotel was quite full when we were their and unfortunately other guests were rather noisey in the early hours of the morning. The room was...

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Helpful?
Thank Bewitched11
Anthony D, General Manager at Brentwood Hotel, responded to this review

Dear Bewitched11 - thank you for submitting your comments and review of the Brentwood Hotel after your recent stay. It is good to see that you found our location ideal being close to the airport and ASB Sports Centre. I am pleased that you managed to enjoy the pool for relaxing and recovering after your day of sport. We did...

Hervey Bay, Australia
Reviewed 13 March 2016

Convenient to the airport but a little dated. The airport shuttle is a very good service at all times of the day and night. The supply of tea and coffee was light on, not enough for a drink at night and in the morning for 4 adults in a 2 queen bed room. Shower over the bath adjacent yo the...

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Helpful?
Thank SMR1958
Anthony D, General Manager at Brentwood Hotel, responded to this review

Dear SMR1958 - thank you for submitting your comments and review of the Brentwood Hotel after your recent stay. It is good to read that you found the airport shuttle service very good and our location to Wellington Airport convenient. I appreciate your feedback regarding the tea and coffee supply which appears we were light on restocking. Our future refurbishment...

Melbourne, Australia
Reviewed 10 March 2016

We had a lovely, clean good sized room. Couldn't hear airplanes as they landed or took off. Staff were very friendly and helpful. We had one night here as we had to depart at 04:00 to catch a plane.We were able to get their shuttle to the airport and to arrange that very early wake up call.Dinner was great at...

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Helpful?
Thank Susan G
Anthony D, General Manager at Brentwood Hotel, responded to this review

Dear Susan G - thank you for submitting your favourable comments and review of the Brentwood Hotel after your recent stay. I am pleased that you found the staff helpful and that you enjoyed your dinner in Aqua Bistro. I trust that we may have the opportunity to host you again the next time you travel through Wellington. Regards Anthony...

Sydney
Reviewed 7 March 2016 via mobile

We landed quite late and didn't arrive to the hotel until 12.30am. Staff were friendly on arrival and quickly checked us in so we could get the kids to bed. We weren't here long as we left later that morning but the room was clean and spacious. Would stay again if we needed to be close to the airport.

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Helpful?
Thank pjstravels
Anthony D, General Manager at Brentwood Hotel, responded to this review

Dear pjstravels - thank you for submitting your favourable comments and review of the Brentwood Hotel after your recent stay. I am pleased to read that you found our night staff friendly and that they had your family checked in quickly after a late arrival. We appreciate that you would choose to stay with us again and we look forward...

Taranaki Region, New Zealand
Reviewed 7 March 2016

On booking in it was found the room was not suitable for our needs, we were so impresed as within a minute of ringing reception the duty manager arrived with a huge smile and a new room. Food was awesome. The rooms although outdated are very clean. Only have 2 complaints, not enough wifi is issued and the shower needed...

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Helpful?
Thank Cardav2014
Anthony D, General Manager at Brentwood Hotel, responded to this review

Dear Cardav2014 - thank you for submitting your favourable comments and review of the Brentwood Hotel after your recent stay. I am pleased that you found the staff helpful with resolving the issue with the unsuitable room on your arrival and that you enjoyed your meal. We intend to address the issue with the low pressure that affects some of...

Chennai
Reviewed 26 February 2016

We stayed 2 nights in the Wellington hotel. It's clean, convenient to the bus which takes you to city center and close to airport. The hotel will pick you up and drop you of for free from the airport. It's a very quiet place, staff is very friendly and has a heated outside pool. In 1965 the Rolling Stones stayed...

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Helpful?
Thank 491max
BrentwoodManager, General Manager at Brentwood Hotel, responded to this review

Dear 491max - thank you for submitting your favourable comments and review of the Brentwood Hotel after your recent stay. It is good to read that you found our location convenient both for the Airport and the bus service to the city centre. I am pleased that you found the staff friendly and that overall you enjoyed your stay with...

Singapore, Singapore
Reviewed 26 January 2016

Stayed at this place overnight prior to taking a flight connection for an international flight. The hotel itself is clean and comfortable and provides free wifi albeit fairly limited - but good enough for checking emails. I chose the hotel for its proximity to the airport and shuttle service. Value for money hotel for this purpose.

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Helpful?
Thank Muzza_129788
BrentwoodManager, General Manager at Brentwood Hotel, responded to this review

Dear Muzza_129788 - thank you for submitting your favourable comments and review of the Brentwood Hotel after your recent stay. It is good to read that our location and shuttle service served the purpose for your stay and that you found your stay value for money. I trust that we may have the opportunity to host you again the next...

Reviewed 25 January 2016

We arrived after 14 hours flight late in Wellington. We booked this hotel through booking.com and really appreciated the pick-up from the airport. It was really late, so we went immediately to our room. The room was very, very basic and I didn't have the feeling it was all very clean. Next day, we left without having any food in...

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Helpful?
Thank Patricia v
BrentwoodManager, General Manager at Brentwood Hotel, responded to this review

Dear Patricia v - thank you for submitting your comments and review of the Brentwood Hotel after your stay late last year. It is disappointing to read that you felt the room was not that clean and I do apologise if that was the case. It is good to read that you appreciated the airport shuttle service and felt the...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Self-Serve Laundry

Additional Information about Brentwood Hotel

Address: 16 - 20 Kemp St, Kilbirnie 6241, New Zealand
Region: New Zealand > North Island > Greater Wellington > Kilbirnie
Price Range: ₹ 6,064 - ₹ 9,510 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Brentwood Hotel 3.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Brentwood Hotel Wellington
Brentwood Hotel Greater Wellington/Kilbirnie
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Questions & Answers

Here's what travellers have asked, with answers from Brentwood Hotel staff and other travellers.
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Questions? Get answers from Brentwood Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do ask for ground floor rooms if you have walking problems other wise get rooms on the south side which are more quieter”
 of 5 bubbles msbuksh, 16 Mar 2017 | Read review
“Don't stay here”
 of 5 bubbles sandlewearer, 24 Feb 2017 | Read review
“Rooms in the 405 - 408 area look out onto the swimming pool, so can be a bit noisy until about 9 pm!!!”
 of 5 bubbles weebsone, 8 Feb 2017 | Read review
“We had a superior twin room, very nice and comfortable.”
 of 5 bubbles N6407VHfionac, 26 Oct 2016 | Read review
“If in the winter, turn the heating on before you head out for the night. I didn't notice it when I first checked in, but when we returned at 11pm realised there was no heating on and the room was quite cold. ”
 of 5 bubbles jameskZ528WX, 3 Sep 2016 | Read review
5 of 5