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Premier Inn London Richmond Hotel

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Premier Inn London Richmond Hotel
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771 Reviews from our TripAdvisor Community

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There are newer reviews for Premier Inn London Richmond Hotel
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Showing 748: English reviews
London, United Kingdom
Reviewed 19 July 2016

A couple of weeks ago I tried booking a room for a disabled friend of mine who was visiting London at the Premier Inn in Brentford. Unfortunately there were no disabled rooms available as refurbishment was taking place and the hotel could not confirm the date of completion. I then called your hotel in Richmond who had rooms available but...

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Helpful?
Thank Lucy A
WhitbreadHotels, Online Customer Service at Premier Inn London Richmond Hotel, responded to this review

Hi Lucy A Many thanks for your review. It really matters to us that our guests enjoy every aspect of their stay, and for this reason your feedback is very much appreciated as we strive to improve standards and meet all our customer’s needs. At Premier Inn we endeavour to offer the best value quality stay and we consistently monitor...

singapore
Reviewed 12 July 2016

We stayed for 5 nights. We arrived to find our booking cancelled as we arrived late following a long flight delay. Fortunately, the manager and Carolwerewilling to listen to us and resolve the issue. Our room was spacious and I guess you can get a bit more real estate for your pound in richmond. Just a bit of traffic noise...

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Thank KeeponKrusing
Greater Manchester, United Kingdom
Reviewed 12 July 2016

My wife and I stayed for three nights in July during second week of Wimbledon. Everything was excellent. Room, breakfast, evening meal and 6-8pm Happy Hour at the bar. We've booked again for August - RUGBY LEAGUE CUP FINAL. Best of all - THE STAFF. Only a short walk from North Sheen Station or a 15 minute walk to Richmond...

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1Thank i_wallis23
Doncaster, United Kingdom
Reviewed 11 July 2016

We found the hotel easily enough, walked from train station (turn right). Straight flat walk so now worries there. Richmond is lovely if you have spare time to nosey around the shops (turn left). The hotel is standard Premier Inn, so great. Arrived early but allowed to have own room. It’s clean, secure and a lot bigger on the inside,...

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Thank Christie A
Somerset
Reviewed 10 July 2016

We were lucky enough to get Wimbledon tickets again this year & didn't want to travel up & back in the same day so after staying at the Richmond Premier Inn last year, we booked again for one night. Again an excellent choice: decent room, comfortable bed, good breakfast & convenient for Richmond Station to get into London on the...

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Thank ArcherSomerset
Llanelli, United Kingdom
Reviewed 8 July 2016

Safe, comfy overall stay. Staff well trained and experienced. Breakfast too expensive though. Rooms at back of hotel quieter than the front. Walls a bit thin-can hear people above and below you as well as from corridor. Rooms comfortable and clean.

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Thank Welshgirl666
Norwich, United Kingdom
Reviewed 7 July 2016

our experience in this hotel was terrible we are both disabled &my husband is in electric chair wetroom was filthy with black mould on floor the whole room stank.in spite of our complaints it wasnt successfully cleaned

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Helpful?
Thank barry_leeson3
WhitbreadHotels, Online Customer Service at Premier Inn London Richmond Hotel, responded to this review

Hi barry_leeson3 Thank you for taking the time to review your stay at our hotel. At Premier Inn it is our aim is to make our guests feel brilliant through a great night’s sleep and part of this is to deliver a high standard of customer service in all our establishments and we do apologise that on this occasion we...

Reviewed 27 June 2016 via mobile

We had booked a different hotel and on arrival decided it wasnt fit for cockroaches so booked the premier inn last minute. We arrived everyone was friendly helpful and the hotel was immaculate. Room was a twin and a very good size with a double bed and a single. Everything necessary was available and even the meal in the hotel...

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Thank Chantal G
Reviewed 27 June 2016 via mobile

What a great hotel, on arrival we were greeted by very friendly and polite staff. The check in was very quick and easy. the rooms are very spacious and very very clean. It's in a great location to the pubs, restaurants and overground trains. The breakfast was fantastic value for money. This is a hotel that we will defiantly be...

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Thank Mark T
Leamington Spa, United Kingdom
Reviewed 27 June 2016

Travelled to Richmond for a family wedding, premier inn was just what we needed and great location, staff all very helpful. Breakfast was great with kids eating free and having two hungry teenagers was great value for money.

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Thank 7225Jude

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
Official Description (provided by the hotel)
A short walk from the renowned Richmond Park, with 2500 acres of open parkland and free-roaming deer ... more   less 

Additional Information about Premier Inn London Richmond Hotel

Address: 136-138 Lower Mortlake Road, Richmond TW9 2JZ, England
Region: United Kingdom > England > Greater London > Richmond
Price Range: ₹ 5,280 - ₹ 8,735 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn London Richmond Hotel 3*
Number of rooms: 92
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Priceline and Premier Inn so you can book your Premier Inn London Richmond Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Romantic Hotel in Richmond
#1 Family Hotel in Richmond
#1 Best Value Hotel in Richmond
#3 Business Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn London Richmond Hotel staff and other travellers.
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Questions? Get answers from Premier Inn London Richmond Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room at the back so that you do not get placed next to the road.”
 of 5 bubbles WolfStar7, 13 Mar 2017 | Read review
“a room at the back of the hotel”
 of 5 bubbles 425hilaryp, 16 Feb 2017 | Read review
“Rooms at the rear are quiet.”
 of 5 bubbles marsMax, 23 Jan 2017 | Read review
“no good rooms front rooms you hear the road traffic rear rooms you hear the planes,”
 of 5 bubbles NigelB522, 17 Jan 2017 | Read review
“Quieter rooms are at the back”
 of 5 bubbles Juliett764, 8 Jan 2017 | Read review
5 of 5