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27/8/2017 28/8/2017
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    Richmond Gate Hotel

    152-158 Richmond Hill, Richmond TW10 6RP, England
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    Best prices for your stay
    27/8/2017 28/8/2017
    US$ 219
    US$ 173
    SAVE US$ 46
    US$ 182
    US$ 219
    Traveller (134)
    Room & Suite (152)
    Dining (42)
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    Overview
    • Excellent38%
    • Very good31%
    • Average19%
    • Poor8%
    • Terrible4%
    Travellers talk about
    “afternoon tea” (64 reviews)
    “the river” (65 reviews)
    Free Wifi
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Spa
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
    Offers from Richmond Gate Hotel
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    The Petersham Hotel
    658 reviews
    #4 of 14 hotels in Richmond
     
    Riverside Hotel - Richmond
    28 reviews
    #14 of 14 hotels in Richmond
     
    Best Western Plus Park Grand London Heathrow
    849 reviews
    #8 of 23 hotels in Hounslow
     
    Richmond Hill Hotel
    1,484 reviews
    #3 of 14 hotels in Richmond
     
    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (994)
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    1 - 5 of 975 reviews

    Reviewed 4 days ago via mobile

    We stayed for 2 nights in a standard double. Arrived early, Parking no problem( £8 a day) reception very welcoming and informative. Aircon was not working in our room(a note in the room apologies for this) a desk fan was provided. Having just had two...More

    Thank Emma D
    Management response:Responded 2 days ago

    Dear guest, Thank you for your recent review. We are delighted that overall you have enjoyed your stay with us. As you have realised, the hotel is going under refurbishment and redecoration plans which it will be done with the minor possible impact to our...More

    Reviewed 4 days ago

    We stayed on a Saturday night on a Secret Escapes deal. Our room was a bit tired, but perfectly comfortable and quiet. Dinner was excellent and breakfast was good too - much better than expected after reading some other reviews. All the staff were lovely...More

    Thank Mont1e
    Management response:Responded 2 days ago

    Dear guest, Thank you for your review and comments. I will pass it to our team on your behalf. Richmond is a beautiful area with few memorable views to enjoy in quiet weekend. The Terrace garden on top of the hill with the river Thymes...More

    Reviewed 4 days ago via mobile

    A very shabby interior where afternoon tea was served in the 'club room' where it was hot and stuffy. The service was appalling as you had to ask twice to be seated and served. When I made the booking I made it clear I was...More

    Thank Jasismine
    Management response:Responded 2 days ago

    Dear guest, Thanks for your comments which we take very seriously and they will help us to improve in our service. I am really sorry that you have not enjoyed your afternoon tea and your dietary requirements where not met. These could have been rectify...More

    Reviewed 5 days ago

    Used a Virgin Experiences voucher for an afternoon tea. Food was fine but the ambience was disappointing - modern music played too loud and in a tired dining room rather than the lovely conservatory or relaxed bar/lounge. Could have felt more like an experience with...More

    Thank David R
    Management response:Responded 4 days ago

    Dear guest, Thanks for your recent review. I am really sorry that you have not enjoyed the ambience in Gates restaurant during your afternoon tea. Unfortunately, it is not always possible to satisfy personal demands unless, you will point it out to our waiting team...More

    A TripAdvisor Member
    51
    Reviewed 1 week ago via mobile

    The staff did their best and were very nice but owners/management have let them down badly by under investing in the amount of service available and decor. The effects of this under investment were painfully apparent even after we departed. I left my phone charger...More

    Thank A TripAdvisor Member
    Management response:Responded 2 days ago

    Dear guest, Thanks for your review in this site. We are going under a refurbishment and redecoration plan which we are aware is very much needed. Regarding your phone charger and if you have not received yet please, get in contact directly with me through...More

    The Petersham Hotel
    658 reviews
    #4 of 14 hotels in Richmond
     
    Riverside Hotel - Richmond
    28 reviews
    #14 of 14 hotels in Richmond
     
    Best Western Plus Park Grand London Heathrow
    849 reviews
    #8 of 23 hotels in Hounslow
     
    Richmond Hill Hotel
    1,484 reviews
    #3 of 14 hotels in Richmond
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Business Centre with Internet Access
    • Banquet Room
    • Multilingual Staff
    • Dry Cleaning
    • Laundry Service
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$ 98 - US$ 275 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Luxury Hotel in Richmond
    • #6 Business Hotel in Richmond
    • #6 Romantic Hotel in Richmond
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 68
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, getaroom.com, Priceline, Choice Hotels, TripOnline SA, Cancelon and HotelQuickly so you can book your Richmond Gate Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Greater London >
    • Richmond
    Add Photo Photos
    Traveller (134)
    Room & Suite (152)
    Dining (42)
    Pool & Beach (26)
    Hotel & Grounds (159)
    Bathroom (5)
    Nearby
    The Petersham Hotel
    658 reviews
    .20 km away
     
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    28 reviews
    .84 km away
     
    Richmond Hill Hotel
    1,484 reviews
    .08 km away
     
    Best Western Plus Park Grand London Heathrow
    849 reviews
    5.57 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Redwood37
    17 March 2017|
    Answer
    Response from OPS10 | Reviewed this property |
    Not far from Kew parking is no problem didn't stay long enough to use pool so sorry don't know answer to that one
    0
    Votes
    Andre H
    10 August 2016|
    AnswerShow all 4 answers
    Response from GMRichmond | Property representative |
    Hi Andre, Car parking is on a first come first served basis, however we do have a overflow on our grass area a the front of the building or alternatively we you can park next door at the Richmond Hil( charges apply ) We... More
    0
    Votes
    Room Tips
    "We liked our room, number 22, but it is stairs up to the room."
    Read review
    "Don't bother go to another hotel."
    Read review
    "ask for room in main part of Hotel"
    Read review
    "Check if the air con is working in your allocated room"
    Read review
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