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Richmond Gate Hotel

Booking.comUS$ 114*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 221*
US$ 114*
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US$ 116*
US$ 221*
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Richmond Gate Hotel
Richmond Gate Hotel
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956 Reviews from our TripAdvisor Community

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Showing 937: English reviews
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Portsmouth, United Kingdom
Reviewed 3 days ago NEW

So i saty in dozens of diffrent places each year. I was taking some clients out and the female was with me so wanted to stay somewhere a little nicer. The hotel is smart although a little creaky. Charging me £8 to park in the car park of the place I have already paid for to stay in is totally...

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Helpful?
Thank HampshireNat
Brisbane, Australia
Reviewed 1 week ago NEWvia mobile

Was here for rugby sevens at Twickenham and the location is just great being close to Richmond. Loved the walks through parks and by the Thames and proximity of good restaurants and pubs. But all of this is topped off by the superb facility in the spa. 20m pool good enough to train in and a good up to date...

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Helpful?
Thank ajojones
Management response:

Dear guest, Thanks for your recent review. I am really pleased that you have enjoyed your stay with us. Your comments and suggestions have been passed to the team. We are looking forward to welcoming you at your next stay in Richmond. Kindest regards P. Ragel Hotel Operations Manager

Worcester, United Kingdom
Reviewed 1 week ago

The hotel is in a good position, a short and attractive walk into town, along a tree-lined pathway which looks down on the River Thames (the view is famous) and is conveniently located for visiting nearby Hampton Court or Kew. The Georgian exterior is full of character and the conservatory where breakfast is served is light, airy and a pleasant...

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Helpful?
Thank Patricia G
Management response:

Thank you for your recent review. As you can read in our answers to other guests, we have an on-going redecoration programme in place. The building is listed and unfortunately, the permits take longer than normal to be issued or granted. I am very sorry that you found the Cumberland sausages and the lean back bacon served on the day...

Reviewed 1 week ago via mobile

Me and some friends were staying here after the rugby after an innicident involving abusive guests and speaking to the duty manager they did absolutely everything to make sure we were catered for and happy rooms were lovely no real noise and perfect location would definitely stay again 😃

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Helpful?
Thank Sam C
Management response:

Dear guest, Thank you for placing your review. It is our aim and our duty to listen to all our guests, act to resolve any issue reported and to make your stay the most comfortable and enjoyable as it is expected. Your comments are very much appreciated. We look forward to welcome you back to the Richmond Gate during your...

Glasgow, United Kingdom
Reviewed 2 weeks ago

Positives Helpful and friendly staff Good food Spacious room though most are smaller. Near the gates of the park Easy to get to Kew, Hampton Court, Twickenham whilst Ham House is walkable along the river. Good views of the river Breakfast and dinner - other options are available if you ask eg porridge, other soups Shares a gym, pool, beauty...

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Helpful?
Thank bdenhow
Management response:

Dear guest, Thanks for recent review. I will share your comments with the entire team and we look forward to welcome you at the Richmond Gate during your next visit. Note to any guests to be: If a beautiful hiking, as described, it is not your cup of tea, you can use the bus number 371 from Richmond Station, towards...

Brussels, Belgium
Reviewed 2 weeks ago

The hotel is good but advertises itself as having an ndoor swimming pool. In fact this is at the adjacent health club under separate management. This claim is an eye-catching incentive. However, it does not make clear that the use by children of the pool is severely circumscribed, especially in the early morning. If you are taking a child to...

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Helpful?
1Thank FrankB0
Management response:

Dear guest, Thanks for your recent review and your feedback. Please, allow me to disagree with the heading "Misleading advertising" Cedars Health and Leisure centre is owned by the Richmond Gate Hotel and it is under the SHL Hotels and therefore, Richmond Gate Hotel management. Cedars has its own website which is linked to hotel one. Once you visit the...

Rugby, United Kingdom
Reviewed 2 weeks ago

Fabulous room/suite overlooking the front of the hotel garden; got the train into Kings Cross station and a cab to Joe Allen's for Lunch. Saw Carousel at 2-30pm and bumped into Sir Paul McCartney at the interval; how good is that? Very down to earth guy that chatted to us before we were seated for the second half; how will...

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Helpful?
Thank keithw56
Management response:

Dear guest, Thanks for your recent review. I will share your lovely comments with the entire team. We look forward to welcome you during your next visit to Richmond. Kindest regards P. Ragel Hotel Operations Manager

Bristol, United Kingdom
Reviewed 4 weeks ago

Sadly the hotel is tired and badly in need of refurbishment.. however the food was excellent in the restaurant and the staff were extremely polite and helpful . The location is amazing and the walk alone the river was lovely. I think £8.00 overnight parking charge for the Hotel car park is steep though

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Helpful?
Thank Jill T
Management response:

Dear guest, Thank you for taking the time to give us your post stay feedback. I will pass to the team your lovely comments about the food and their attitude which are very much appreciated. I admit some of our product is in need of updating and we are working through a redecoration programme. The Richmond Gate Hotel, built in...

Caterham, United Kingdom
Reviewed 4 weeks ago

We were a Virgin experience of Kew Gardens and afternoon tea at the hotel, so I booked in for a couple of night so we weren't being rushed . The hotel is clearly an old building and is in desperate need of some serious TLC. Check in was fine, found our room, bit of a maze. Room was a good...

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Helpful?
Thank Hairyworf1
Management response:

Dear guest, Thank you for taking the time to give us the feedback after your visit. As I explained to you, we take very seriously all of our guests' allergies and special dietary requirements. After analysing the incident and why the sequence of event went wrong, we have reviewed all our procedures in place regarding the above and I can...

Orpington, United Kingdom
Reviewed 21 April 2017

We were bought a Virgin Experience of Kew Gardens and Palace and afternoon tea at this Hotel. We were shown into a totally sole less room where 2 places were set for afternoon tea. It was absolutely deathly quiet with no atmosphere at all. The afternoon tea was bought to us and we were left. The sandwiches were less than...

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Helpful?
1Thank juliaelizabethann
Management response:

Thank you for your recent review. I was very sorry to read that you described Afternoon tea with us as you have .I am genuinely sorry that experience did not meet with your expectations please accept my sincere apology. Our afternoon tea menu as displayed on all tables is set we do prepare all baked goods in house and sandwiches...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Laundry Service
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
The four star Richmond Gate Hotel is an elegant eighteenth century building situated at the top of Richmond Hill. Located in Surrey just 7 miles from London's West End and within easy distance from London Heathrow Airport. Richmond Gate is ideally located for visiting the attractions of West London and Surrey, including Twickenham Rugby Ground, Wimbledon Tennis, the new Wembley Stadium, Kew Gardens and Hampton Court Palace. ... more   less 

Additional Information about Richmond Gate Hotel

Address: 152-158 Richmond Hill, Richmond TW10 6RP, England
Region: United Kingdom > England > Greater London > Richmond
Price Range: ₹ 6,139 - ₹ 15,809 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Richmond Gate Hotel 4*
Number of rooms: 68
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Choice Hotels, Cancelon, Priceline, TripOnline SA, HotelQuickly and HRS so you can book your Richmond Gate Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#2 Luxury Hotel in Richmond
#5 Business Hotel in Richmond
#5 Romantic Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Richmond Gate Hotel staff and other travellers.
8 questions
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Questions? Get answers from Richmond Gate Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lower floors more accessible”
PatriciaG147, 17 May 2017 | Read review
“Room 40 should be avoided”
bdenhow, 12 May 2017 | Read review
“Check whether they are sticking you in a basement room.”
jcannon60, 1 Apr 2017 | Read review
“Our Room 40 . very comfortable and quiet with a large flatscreen tv”
rogersH368LZ, 24 Mar 2017 | Read review
“Front facing down to the river”
linkeo, 13 Feb 2017 | Read review
5 of 5
Booking.com
US$ 114* /night
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Prices are for 1 room, 2 adults
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