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Richmond Hill Hotel

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Traveller (389)
Room & Suite (333)
Dining (70)
Overview
  • Excellent40%
  • Very good30%
  • Average18%
  • Poor8%
  • Terrible4%
Travellers talk about
“richmond hill”(181 reviews)
“lovely hotel”(79 reviews)
“the river”(109 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
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Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,793)
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1,754 results
Traveller rating
666
532
320
150
86
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LanguageEnglish
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666
532
320
150
86
Show reviews that mention
All reviewsrichmond hilllovely hotelthe riverthrough secret escapeshealth clubleisure centrejunior suitecourse dinneron the small sidebooked this hotelcar parkingtwo night stayafternoon teacomfy bedwedding receptionsandwichestown centre
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1 - 5 of 1,754 reviews
Reviewed 4 days ago

Stayed here after attending a family wedding. Beautiful surroundings, food very good, perfectly situated for stunning views looking over the Thames and meadows. Would stay here again if attending another function in the area.

Review collected in partnership with this hotel
1  Thank paulapollitt
Response from Diane T, General Manager at Richmond Hill HotelResponded 4 days ago

Dear Paula, Thank you for such fabulous feedback we are delighted you enjoyed your stay with us. kind regards Diane Tapner-Evans General Manager

Reviewed 5 days ago via mobile

Very enjoyable stay in Richmond Hill Hotel. Great location and great views. We had afternoon tea and the staff were so attentive. Shankary was our host and was so helpful. Highly recommend for all types of stay.

1  Thank catriona f
Response from Diane T, General Manager at Richmond Hill HotelResponded 4 days ago

Thank you Catriona for such lovely feedback, we are all delighted to read how much you enjoyed your stay with us. Thank you for your post. Kind regards Diane Diane Tapner-Evans General Manager

Reviewed 1 week ago

Despite what others have written, our welcome to the hotel was excellent especially as there was confusion over our booking. Let's face it you need to be patient during busy times. The room was comfortable, though you may find the novel sliding doorway into the...More

1  Thank Ian D
Response from Diane T, General Manager at Richmond Hill HotelResponded 6 days ago

Dear Ian, Thank you for such lovely feedback and understanding when service can be busy, we were delighted to read your comments. So glad you were able to fully explore the local area, we are indeed blessed to be situated opposite one of the best...More

Reviewed 1 week ago

We booked this hotel as we were attending a friend's wedding in Richmond. The hotel experience was disappointing and a let-down, especially for the price you pay per night. It was very hot in the room and the AC did not cool at all -...More

Review collected in partnership with this hotel
Thank batman_was_here
Response from Diane T, General Manager at Richmond Hill HotelResponded 1 week ago

Dear batman, How sad to read that you did not enjoy your stay with us in Richmond. I am sorry you air conditioning was not operating as you arrived. We do have a rolling preventative maintenance plan in place, I am not sure that with...More

Reviewed 1 week ago

Excellent overnight stay pity the evening meal was not so great. We felt the food was overpriced and the main meal took ages to serve. We could have got better value for money has we have gone into the town center.

Review collected in partnership with this hotel
1  Thank wroyston
Response from Diane T, General Manager at Richmond Hill HotelResponded 1 week ago

Dear Wroyston, Sorry that your meal was not as speedy as you would have preferred. All dishes are cooked fresh to order, and sometimes this takes a little longer than anticipated. Thank you for still providing such positive feedback. kind regards Diane Tapner-Evans General Manager

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$ 125 - US$ 287 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Richmond
#4 Family Hotel in Richmond
#7 Business Hotel in Richmond
#7 Romantic Hotel in Richmond
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 125 - US$ 287 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Richmond
#4 Family Hotel in Richmond
#7 Business Hotel in Richmond
#7 Romantic Hotel in Richmond
Room types
Suites, Non-Smoking Rooms
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Traveller (389)
Room & Suite (333)
Dining (70)
Pool & Beach (1)
Amenities (46)
Business Centre & Event Rooms (18)
Questions & Answers
Ask a question
Romablade
30 July 2018|
AnswerShow all 2 answers
Response from Diane T | Property representative |
Hi, parking gets busy when big events are on so it would depend on the Friday in question what is happening in the Hotel. The charge for parking is £10 per night, if you book on the Hotels own website or directly on the... More
0
Votes
dani5678
23 June 2018|
AnswerShow all 2 answers
Response from Diane T | Property representative |
Hello from beautiful sunny Richmond, check in is from 3pm. If you need to arrive earlier we can always hold your luggage while you continue to enjoy exploring the area.
0
Votes
Room Tips
"having stayed in a few rooms and hiring another 19 rooms, everyone had a great stay!"
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"Stay elsewhere"
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"We stayed in room 360 and there was some annoying early morning noise from below the windows (clinking..."
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"Ask for a room in the modern part.."
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