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Premier Inn Macclesfield South West Hotel

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Premier Inn Macclesfield South West Hotel
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233 Reviews from our TripAdvisor Community

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There are newer reviews for Premier Inn Macclesfield South West Hotel
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Showing 233: English reviews
Isle of Man
Reviewed 7 September 2015

We always try to stay at Premier Inn wherever we go because it's usually good value (though not always) and ticks our boxes regarding comfort and convenience. This particular hotel is one we use frequently, situated just out of Macclesfield it is convenient for the North West and not too far from Manchester Airport and the M6 motorway. On-line check-in...

Review collected in partnership with premierinn.com
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Helpful?
Thank Richd54
Tracey A, Manager at Premier Inn Macclesfield South West Hotel, responded to this review

Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay at Macclesfield South West Premier Inn and look forward to welcoming you back again soon. Kind regards, Tracey Armstrong Operations Manager

Reviewed 7 September 2015

My Wife and I stayed overnight on 30.8.2015, after attending a family wedding in Rushton Spencer, Found the staff very helpful and friendly, the room (Double) was excellent very plenty of room, well furnished,, bathroom was excellent and the breakfast was great value for money and of good quality, nothing was too much trouble (The receptionist was even concerned about...

Review collected in partnership with premierinn.com
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Thank tonyf1953
Tracey A, Manager at Premier Inn Macclesfield South West Hotel, responded to this review

Thank you very much for your review. I am delighted that you enjoyed your visit at Macclesfield South West Premier Inn. I look forward to welcoming you back very soon, Tracey Armstrong Operations Manager

Norwich, United Kingdom
Reviewed 1 September 2015

You get exactly what you expect from Premier Inn. Room very comfortable and staff helpful and friendly. Saw some poor reviews of the food, but it was decent pub grub! It's quite out of town, so there's nothing else around.

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Thank 160karls73
Tracey A, Manager at Premier Inn Macclesfield South West Hotel, responded to this review

·Thank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed yourselves in Macclesfield South West I look forward to welcoming you back at Macclesfield South West Premier Inn. Kind regards, Tracey Armstrong Operations Manager

Dublin, Ireland
Reviewed 24 August 2015

Stayed in the hotel with group of 22 last weekend. Staff in the hotel itself very nice and helpful. Rooms lovley. Went into restaurant and bad experience from the time we stepped in it. The managment staff were very ignorant and very unhelpful. We were left short of change and had to argue our case and service was dreadful we...

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Helpful?
Thank Jackie A
Tracey A, Manager at Premier Inn Macclesfield South West Hotel, responded to this review

At Macclesfield South West Premier Inn we endeavour to deliver a high level of service in all our hotels, and we apologise that you did not receive this during your stay. We work to improve our levels of customer service all the time and do hope you would consider choosing us again in the future. Once again thank you for...

Dublin, Ireland
Reviewed 24 August 2015

From previous experiences, hard to believe this was a Premier Inn. Could not handle group of 22. Twin rooms not made up on arrival. Restaurant over 1hr wait time for food if prepared to wait and order.Basic sandwich arrived on dry bread. Given 1 time for breakfast with no choice of foods everything provided on plate whether you liked it...

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Helpful?
Thank Noel B
WhitbreadHotels, Online Customer Service at Premier Inn Macclesfield South West Hotel, responded to this review

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Please be assured that your feedback is very much appreciated as it enables us to improve standards. We...

County Longford, Ireland
Reviewed 18 August 2015

The Inn itself could not be faulted. Very comfy King beds, friendly, professional staff and very clean rooms. Nice and quiet location for a good night's sleep. The restaurant unfortunately could not have been more dissapointing. It is not a breakfast bufet like the brochure says and you got on your plate what the cheff dished up. No choice given....

Review collected in partnership with premierinn.com
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Helpful?
Thank Jeanry12
Tracey A, Manager at Premier Inn Macclesfield South West Hotel, responded to this review

We are delighted that your stay with us was a good one. Thank you for your comments on our comfortable rooms. Our team members will be pleased to receive your feedback, as they endeavour to give all our guests a high level of service. We will also pass on your feedback to our adjoining restaurant team. Thanks for taking the...

County Dublin, Ireland
Reviewed 17 August 2015

Tracey, Like all "Premier Inn" establishments the management always goes out to ensure that the guest is looked after as best they can, as my wife and I always experience when we use Premier Inn whilst in the UK. The hotel could do with a bit of a freshening up on the outside, but inside, the rooms are 100%. The...

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Helpful?
Thank John R H
WhitbreadHotels, Online Customer Service at Premier Inn Macclesfield South West Hotel, responded to this review

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our restaurant fell far short of your expectations. Please be assured that your feedback is very much appreciated as it enables us to improve standards. We...

Derby, United Kingdom
Reviewed 16 August 2015

We have stayed at this premier inn several times to go to shows at nearby Gawsworth Hall and this is our 3rd different premier inn visit so far this year. The rooms have been refurbished since our visit last year and now feature double width showers - excellent. As usual with premier inns the staff on reception are exceptionally helpful...

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Helpful?
Thank welovetravel2013
Tracey A, Manager at Premier Inn Macclesfield South West Hotel, responded to this review

Thank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed yourselves in Macclesfield South West I look forward to welcoming you back at Macclesfield South West Premier Inn. We will also pass on your feedback to our adjoining restaurant. Kind regards, Tracey Armstrong Operations Manager

Newton Abbot, United Kingdom
Reviewed 13 August 2015 via mobile

This is one of the best Premier inns we've stayed in for room and bathroom comfort, cleanliness and attention to detail. It was unfortunately the worst for the breakfast experience. We chose the continental version. We arrived at about 8.45am (which we didn't think was too late) but there was hardly any fruit or juice left, no bowls, one cup,...

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Helpful?
Thank 2Dogfish
Tracey A, Manager at Premier Inn Macclesfield South West Hotel, responded to this review

·Thank you for taking the time to write a review. I am grateful for your feedback about your stay. I look forward to welcoming you back to the Macclesfield South West Premier Inn Kind regards, Tracey Armstrong Operations Manager

York, United Kingdom
Reviewed 10 August 2015 via mobile

I stayed here for the rewind weekend And what a shock I had to meet the staff caring nothing's any problem for you Room clean fresh and bright The food breakfast meal was reasonable Asked for a poached eggs more hard boiled but plenty on your plate The bar girl called Charlotte what worker And a nice friendly welcome smile...

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1Thank peter c
Tracey A, Manager at Premier Inn Macclesfield South West Hotel, responded to this review

Thank you so much for your feedback! We are so happy that you enjoyed your stay with us. All of the staff really enjoyed seeing all of our guests who were attending the Rewind festival having such a good time and we cant wait until the next one. We will also pass on your lovely feedback to the staff in...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
Official Description (provided by the hotel)
Macclesfields South West Premier Inn is within easy reach of the M6, M62 and M56 and close to Macclesfield train station. Situated in a scenic area of Macclesfield yet only 5 minutes drive from the town centre and local business parks. Local attractions include Gawsworth Hall, Jodrell Bank Science centre and Arley Hall. Our Macclesfield South West Premier Inn has everything you'd expect, free parking, incredibly comfy beds in every room and an onsite restaurant. ... more   less 

Additional Information about Premier Inn Macclesfield South West Hotel

Address: Congleton Road | Gawsworth, Macclesfield SK11 7XD, England
Region: United Kingdom > England > Cheshire > Macclesfield
Price Range: ₹ 3,965 - ₹ 6,855 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Macclesfield South West Hotel 3*
Number of rooms: 28
Reservation Options:
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Hotel Style:
#3 Romantic Hotel in Macclesfield
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn Macclesfield South West Hotel staff and other travellers.
2 questions
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Worthing, United Kingdom
over a year ago

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Questions? Get answers from Premier Inn Macclesfield South West Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Premier Inn has a policy of no single ladies on ground floor - but they were flexible for us”
 of 5 bubbles 849sp, 14 Mar 2016 | Read review
“Bring your own booze as you never know what time the pub will shut”
 of 5 bubbles hmonster, 18 Nov 2015 | Read review
“first floor was better of us as children tended to be on the ground floor and rather excited and noisy.”
 of 5 bubbles daddytommy, 5 Nov 2015 | Read review
“Hotel a mile out of town so all rooms are quiet”
 of 5 bubbles Maxonion, 13 Sep 2015 | Read review
“Room no 20 was 100% for us! Shower is brilliant and is huge!”
 of 5 bubbles johnrh901, 17 Aug 2015 | Read review
5 of 5