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Mercure Telford Madeley Court Hotel

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Traveller (454)
Room & Suite (92)
Dining (25)
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Overview
  • Excellent40%
  • Very good31%
  • Average15%
  • Poor7%
  • Terrible7%
Travellers talk about
“spiral staircase”(41 reviews)
“main building”(61 reviews)
“century manor”(19 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
3 Star Hotel
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,159)
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1,146 results
Traveller rating
440
354
177
92
83
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LanguageEnglish
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440
354
177
92
83
Show reviews that mention
All reviewsspiral staircasemain buildingcentury manorbeautiful hotelsteeped in historymanor houselots of charactersandwicheslovely old buildingoverlooking the lakeopen firefour postersat navlovely settingexcellent value for moneyafternoon teanight break
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1 - 5 of 1,146 reviews
Reviewed yesterday

stayed for two nights whilst atending an exhibition in Telford, the room was booked as a double but was tiny and in very poor condition. Although clean there was an area of the floorboards which was sagging and quite dangerous, the bathroom was hopeless with...More

Thank john h
Reviewed yesterday

The room simply hadn't been cleaned, clothing from the previous occupants was left in the bathroom, the toilet was cracked and didn't work correctly, there were large tea stains near to the bin on the floor, the floor in general was dirty various marks in...More

Review collected in partnership with Accorhotels.com
Thank Steve H
Reviewed 5 days ago

Stayed 3 nights at this hotel just like an old manor. Upgraded to The Courtyard room which was at the top and you had to use a spiral staircase to get to it which was an experience and well worth it. Very quiet and very...More

Thank maine386
Response from General M, General Manager at Mercure Telford Madeley Court HotelResponded 4 days ago

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Telford Madeley Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an...More

Reviewed 6 days ago

I begin to wonder whether other reviewers on this site want Rolls Royce service/facilities at Mini prices. This hotel, a recent acquisition by Mercure (Accor group), is a fantastic building in an historic location. The previous owners clearly did not spend enough money in maintaining...More

Thank Richard K
Response from General M, General Manager at Mercure Telford Madeley Court HotelResponded 4 days ago

Dear Richardt, We very much appreciate your comments regarding your stay at the Mercure Telford Madeley Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an...More

Reviewed 6 days ago

The hotel is set in a really pretty location and is rather like an old manor house. My room overlooked a lake (well it's actually a balance pond) which was rather nice. The staff and breakfast were excellent. The reception area and bar are both...More

Thank Sparkymg
Response from General M, General Manager at Mercure Telford Madeley Court HotelResponded 4 days ago

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Telford Madeley Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an...More

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About
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 64 - US$ 146 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 64 - US$ 146 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (454)
Room & Suite (92)
Dining (25)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
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mylobirmingham
26 January 2018|
AnswerShow all 5 answers
Response from Paul57032 | Reviewed this property |
Having stayed in a four poster room in May and given the extremely poor condition of the hotel (see photos that I posted) I would seriously think of a different venue. If they were to start all of the necessary... More
1
Vote
alhenryuk
17 September 2017|
AnswerShow all 3 answers
Response from Dinah52 | Reviewed this property |
We had a room in the main hotel. Our guests all had rooms in the annexe but don't know if they are interconnecting. I don't know what you need but they do have a family room
0
Votes
Verity G
27 February 2017|
AnswerShow all 6 answers
Response from DaphneWestMidlands | Reviewed this property |
I don't know I'm afraid sorry .
0
Votes
Room Tips
"My husband suffers from tinitus and therefore likes a quiet room, top floor the Courtyard was perfect."
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"Rooms on the lower floors suited us best"
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"Room out in the grounds look ok"
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"Ask for an upgrade on arrival."
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