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Holiday Inn London-Gatwick Airport

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Traveller (189)
Room & Suite (138)
Dining (41)
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Overview
  • Excellent25%
  • Very good43%
  • Average22%
  • Poor6%
  • Terrible4%
Travellers talk about
“executive room”(48 reviews)
“the bus”(211 reviews)
“one night”(189 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
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Reviews (2,090)
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Traveller rating
525
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525
829
454
123
97
Show reviews that mention
All reviewsexecutive roomthe busone nightgatwick airportcar parkan early flightsouth terminalper person each waydays parkingper adultgood nights sleepnext morningbar and restaurantpre flight staycheck in was quicknight staybooked this hotel
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621 - 625 of 2,028 reviews
Reviewed 13 May 2016

Very comfortable bedroom and good breakfast, the overall cost including car park was extremely competitive. The bus service to both Gatwick terminals operate at regular intervals with a short journey involved.

Thank StanleyB414
Response from Jackie H, Guest Relations Manager at Holiday Inn London-Gatwick AirportResponded 16 May 2016

Dear Guest Thank you for your review We look forward to welcoming you back to the Holiday Inn London - Gatwick Airport Regards Jackie

Reviewed 12 May 2016

I regret staying at this hotel. I travel 9 months out of the year, and always do my research, but a few things were bad surprises. 1. The room is much smaller than the hotel photos show. Not up to the Holiday Inn standard in...More

Thank 987karin333
Response from Jackie H, Guest Relations Manager at Holiday Inn London-Gatwick AirportResponded 16 May 2016

Dear Guest Thank you for your review We take on board your comments if you wish to discuss this further please contact me direct on admin@higtwickairport.com We look forward to welcoming you back to the Holiday Inn London - Gatwick Airport Regards Jackie

Reviewed 12 May 2016 via mobile

Stayed for 1 night before flying from Gatwick. Parking was very easy, check in was very quick, no wait for lifts to room. Room was a good standard and fine for a nights stay. The Bar area was very busy and there was an hours...More

Thank rocket_05
Response from Jackie H, Guest Relations Manager at Holiday Inn London-Gatwick AirportResponded 16 May 2016

Dear Guest Thank you for your review We look forward to welcoming you back to the Holiday Inn London - Gatwick Airport Regards Jackie

Reviewed 9 May 2016 via mobile

Reason of stay: Flying from Gatwick the next day. Arrived in the hotel just around 7pm, only to see lots of short hair on the bed, duvet cover and toilet. They changed the bedding after we complained. My husband is bald so those hairs are...More

Thank Carla T
Response from Jackie H, Guest Relations Manager at Holiday Inn London-Gatwick AirportResponded 12 May 2016

Dear Guest Thank you for your review I am sorry to read these comments, please contact me direct on admin@higatwickairport.com to discuss these issues further I look forward to your reply Regards Jackie

Reviewed 8 May 2016

Stayed here because of early morning flight reception very busy but the queues soon cleared,easy parking, comfortable accommodation, good restaurant a lthough a little bit pricey and shuttle bus every 15 mins what's not to like, would definitely recommend

Thank Gerry M
Response from Jackie H, Guest Relations Manager at Holiday Inn London-Gatwick AirportResponded 12 May 2016

Dear Guest Thank you for your review We look forward to welcoming you back to the Holiday Inn London - Gatwick Airport Regards Jackie

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Most Booked Properties in Horley, United Kingdom
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About
Amenities
Top amenities
Free Internet
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 82 - US$ 138 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 82 - US$ 138 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (189)
Room & Suite (138)
Dining (41)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Lynda M
8 April 2018|
AnswerShow all 3 answers
Response from 841nigel45 | Reviewed this property |
You leave the car in the car park which appears to be secured and there is security provided by the hotel.
1
Vote
katie3659
20 March 2018|
Answer
Response from David P | Reviewed this property |
Not early enough for early flights DP
1
Vote
Mari6
13 February 2018|
AnswerShow all 3 answers
Response from VillageLady234 | Reviewed this property |
Hi, £3.00 per person each way
2
Votes
Room Tips
"I'm not sure they offer a choice - but all the rooms I used were of a high quality."
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"Rooms are bigger and nicer that its competitors"
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"Do not choose a corner room adjacent to the hallway, the doors are not sound proof and as everyone walks by..."
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"just avoid the hotel"
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