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Holiday Inn London-Gatwick Airport

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Holiday Inn London-Gatwick Airport
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1,822 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn London-Gatwick Airport
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Showing 1,766: English reviews
Paignton, United Kingdom
Reviewed 12 November 2015

Clean, comfortable and adequate, tasty breakfast, stayed after travelling back from abroad and connections didn't work out to get back to Devon. Staff knowledgeable and friendly. Would stay here again if need to.

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Helpful?
Thank Janet S
Jackie H, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Guest Thank you for your positive review We look forward to welcoming you back to the Holiday Inn London - Gatwick Airport Regards Jackie

Trowbridge, United Kingdom
Reviewed 11 November 2015

Nice executive rooms, with good clean linens and towels. Room safe. Large tv. Tea/coffee making facilities. Nice toiletries and powerful shower. Efficient airport transfer that runs all night and £6 per person return. Didn't eat there, so cant comment on the food. Good bar, but nothing nearby (except a garage for snacks if you want them?). Would definitely return either...

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Helpful?
Thank AdamBilgy
Jackie H, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Guest Thank you for your positive review We look forward to welcoming you back to the Holiday Inn London - Gatwick Airport Regards Jackie

Guildford, United Kingdom
Reviewed 11 November 2015 via mobile

Came to a work event at the Holiday Inn which was well managed by the hotel team. This is a busy stopover hotel which is constantly buzzy with people coming and going. If you're staying it's a bit more expensive than some other local hotels but is a lot better than others.

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Helpful?
Thank fender1961
Jackie H, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Guest Thank you for your positive review We are glad you enjoyed your event We look forward to welcoming you back to the Holiday Inn London - Gatwick Airport Regards Jackie

Reviewed 8 November 2015

Speaking from my friends account as I had already left a review (lewis0102), this was BEFORE the grief happened. As mentioned I said there was a mix up on checkin. Long story short she swiped my card for 'security' and i mentioned SIX times you are NOT going to bill my card are you? And she said no. I was...

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Helpful?
2Thank Emma w
Jackie H, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Guest Thank you for your review I am sorry to ready that you had problems with your billing account if you wish to discuss this further please contact me directly on admin@higatwickairport.com We look forward to welcoming you back to the Holiday Inn London - Gatwick Airport Regards Jackie

Winchester, United Kingdom
Reviewed 4 November 2015

With such a captive market its not surprising this is just another hotel to stop at before you leave (or when you arrive). The car park is permanently busy but you can park. The rooms are well used but reasonably soundproofed and appointed. The food was really basic and sold at outstanding prices as was the drink. Cant fault the...

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Helpful?
Thank Tim B
Jackie H, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Guest Thank you for your review We look forward to welcoming you back to the Holiday Inn London - Gatwick Airport Kind Regard Jackie

Paignton, United Kingdom
Reviewed 4 November 2015

We stayed at this hotel after a late flight back into the UK. Great place to stay, clean the attention to detail in this hotel is beyond expectations and the staff can not do enough for you. This is a place I will stop again if I am flying from Gatwick.

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Helpful?
Thank Paul W
Jackie H, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Guests Thank you for your review and positive comments We look forward to welcoming you back to the Holiday Inn London - Gatwick Airport Kind Regards Jackie

Leicester, United Kingdom
Reviewed 3 November 2015 via mobile

Stayed again at the Holiday Inn with free car parking. Ideal for Gatwick and especially early flights. We have stayed here 3 or 4 times. The rooms are clean and the beds comfortable. You can buy shuttle bus tickets there and they run every 10/15 minutes - price £3 per person each way. Will use it again. Tip: The wine...

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Helpful?
Thank jolyn52
Jackie H, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Guest Thank you for your positive review We glad you have enjoyed your stay We look forward to welcoming you back to the Holiday Inn London - Gatwick Airport Kind Regards Jackie

Ely, United Kingdom
Reviewed 3 November 2015

We chose this hotel because they offered overnight accommodation, plus parking for the entire trip, it was good value and they have a frequent shuttle bus that takes 5 mins to get you to the airport. (You have to pay for tickets for the shuttle) But a good experience and I would use them again.

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Helpful?
Thank thejackfrost
Jackie H, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Guest Thank you for your positive review We look forward to welcoming you back to the Holiday Inn London - Gatwick Aiport Regards Jackie

Newcastle upon Tyne
Reviewed 2 November 2015

A comfortable stay ,clean and well appointed room apart from the very poor level of lighting. Check in was efficient and staff were as friendly as time allowed. The car parking here is £10 for 24 hrs unless you can find a park and stay deal. There was a reasonable breakfast ( buffet) but pre pay as it costs more...

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Helpful?
1Thank Stephen R
Jackie H, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Guest Thank you for your review We take on board your comments We look forward to welcoming you back to the Holiday Inn London - Gatwick Aiprot Regards Jackie

Norfolk, United Kingdom
Reviewed 1 November 2015

We nearly always stay here as, you know what you are getting. Its clean and good value. We used to always eat here but on this occasion we felt that the food was not up to the standard of previous visits. I did try to convey my concerns (food was luke warm at best) to the restaurant manager but she...

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Helpful?
1Thank ramjennings
Jackie H, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Guest Thank you for your review We take on board your comments and will pass them over to the Food & Beverage Manager We look forward to welcoming you back to the Holiday Inn London - Gatwick Airport Regards Jackie

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn Gatwick Airport combines an excellent range of facilities and services for both the business and leisure travellers, including High Speed Internet Access, Conference and Banqueting facilities (for up to 120 delegates). Why not book Park, Stay and Go next time you fly from Gatwick. Click here.The Holiday Inn Gatwick Airport offers Exclusive Airport Parking / Long term parking packages with accommodation known as Park, Stay and Go packages. The Holiday Inn Gatwick Airport is ideally located at Jct 9a of the M23 and with easy links to the M25, A23 and A217, as well as being only half a mile from Gatwick Airport (with a shuttle bus running 24 hours everyday) and close to Manor Royal Industrial Estate. London is easily accessible from the Holiday Inn Gatwick Airport via the Gatwick Express to London Victoria leaving every 30 minutes. The Holiday Inn Gatwick Airport is an ideal choice if you are looking to stay in an Airport Hotel or looking for a hotel in one of the surrounding areas, for example, in Brighton, Surrey or even a London.Kids Eat & Stay Free**Terms and Conditions apply ... more   less 

Additional Information about Holiday Inn London-Gatwick Airport

Address: Povey Cross Road, Horley RH6 0BA, England
Region: United Kingdom > England > Surrey > Horley
Price Range: ₹ 4,909 - ₹ 9,033 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn London-Gatwick Airport 3*
Number of rooms: 216
Reservation Options:
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Also Known As:
Holiday Inn Gatwick Airport Hotel Horley
Gatwick Airport Holiday Inn
Holiday Inn Horley
Horley Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn London-Gatwick Airport staff and other travellers.
23 questions
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East Midlands
1 month ago
Wales
over a year ago
East Midlands
1 month ago
Bicester, United Kingdom

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Questions? Get answers from Holiday Inn London-Gatwick Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are non smoking”
 of 5 bubbles HorrieH, 25 Mar 2017 | Read review
“Use a different hotel”
 of 5 bubbles D6001MVinfo, 25 Mar 2017 | Read review
“Try a room at the far end of the corridor to minimise noise”
 of 5 bubbles IanTheTraveller, 24 Mar 2017 | Read review
“Probably avoid the front of the hotel if a light sleeper as the shuttle can be heard, although not very noisy”
 of 5 bubbles KenT783, 21 Mar 2017 | Read review
“Cheap cheap budgie parking”
 of 5 bubbles majawaan, 19 Mar 2017 | Read review
5 of 5