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Holiday Inn London-Gatwick Airport

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Holiday Inn London-Gatwick Airport
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1,715 Reviews from our TripAdvisor Community

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Showing 1,660: English reviews
lindy353
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed yesterday NEW

Booked this hotel with parking before our holiday to Mexico. Checking quick and parking for duration of our trip away was explained. Great shuttle bus service runs every five minutes to north terminal. Room clean comfortable and a good nights sleep before our very long flight was had by myself and husband. We also ate in the restaurant which was... More 

Helpful?
Thank lindy353
Worcestershire
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed yesterday NEW

We stayed at this hotel at the end of August as we had an early flight from Gatwick. We were using it for a weeks parking as well as an overnight stay. The hotel itslef was fine – nothing special and very basic but it did the job and gave us a bed for the night – we didn’t use... More 

Helpful?
Thank BillywizzFamily
1 review
Reviewed 2 days ago NEW

My traveling companion booked this hotel as a add on with our travel agent for the night before our flight from gatwick. We were very impressed with how easy it was to get to and from the airport with the hotels shuttle bus. £3 per person each way. When we arrived we were checked in by what must of been... More 

Helpful?
Thank Helen T
Plymouth, United Kingdom
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 days ago NEW via mobile

Missed our connecting flight so had to stay overnight in London. Was able to book easy enough from a mobile. Shuttle buses run every 15 mins from airport. Staff very friendly and room nice just what we needed.

Helpful?
Thank moored30
operationsmgr2016, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Guest Thank you for your review I was glad you booked the hotel at the last minute and enjoyed your overnight stay, look forward to welcoming you back to the Holiday Inn London - Gatwick Airport Regards Jackie More 

venice0810
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago via mobile

Not our 1st visit here as we always stay night before flying or night after return flight. Which ever arrives late at night. Always leave the car. Couldn't ask for better service. Never had to give a bad review. Reception are always on hand to help with anything you may need. The rooms are clean and large enough. Breakfast is... More 

Helpful?
Thank venice0810
operationsmgr2016, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Guest Thank you for your positive review I was glad to read you enjoyed your stop over at the hotel and look forward to welcoming you back to the Holiday Inn London - Gatwick Airport Regards Jackie More 

Kent
Level Contributor
214 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
Reviewed 1 week ago via mobile

Booked via the IHG app so got a great price for one night plus 4 nights parking food is mediocre but the staff in the bar and restaurant make up for this. The front of house staff need some what of an attitude adjustment which brings the place down a bit. Rooms are big enough but could prob do with... More 

Helpful?
Thank stockyhouse
operationsmgr2016, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Guest Thank you for your review I was glad to read that you found the hotel excellent value and look forward to welcoming you back to the Holiday Inn London - Gatwick Airport Regards Jackie More 

Newcastle upon Tyne, United Kingdom
Level Contributor
351 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 324 helpful votes
Reviewed 1 week ago via mobile

It's ok for a short stay, rooms cold and noisy, breakfast £15 and just ok. Nothing to be happy about really. But if it's a quick room before you fly then I guess it's ok for the money. Parking on site

Helpful?
Thank M2bfx
operationsmgr2016, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Guest Thank you for your review We look forward to welcoming you back to the Holiday Inn London - Gatwick Airport Regards Jackie More 

Newport, United Kingdom
Level Contributor
69 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 1 week ago

We used the Holiday Inn Gatwick to stay overnight before a flight and to park the car for the duration of our holiday. The Hotel was easy to find and the car parking very convenient with ready spaces available close to the hotel The room was larger than we expected, very clean and comfortable with all the facilities one comes... More 

Helpful?
Thank AlaApl
operationsmgr2016, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Guest Thank you for your review I was happy to read that you found the hotel to be very convenient and comfortable and look forward to welcoming you back to the Holliday inn London - Gatwick Airport Regards Jackie More 

Leicester, United Kingdom
Level Contributor
67 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 1 week ago via mobile

Check in experience was great. The rooms are tired and dated. TV didn't work called reception to report it but no one came to sort it out. Ordered room service - just a sandwich. When it arrived it looked like it had been thrown together. Check out was efficient. Not sure I'd stay there again.

Helpful?
Thank LouisPRequena
operationsmgr2016, Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Mr Requena Thank you for your review and positive comments about your check-in and check-out experience. I was sorry to hear that your TV didn't work and that Reception did not send anybody to sort the issue. I can assure you that this is not our normal standards of service but an isolated issue. I will pass on your... More 

Reading, United Kingdom
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago

Booked for 1 night room with 1 week parking. Good room with comfy bed, toiletries, flannels and towels. It was nice and quiet, with no disturbance from the airport. Car was dropped at rear of hotel and was moved by the hotel to a parking area adjacent before being moved back ready for collection. The shuttle bus was only £6... More 

Helpful?
Thank Ginette B
Management response:

Dear Guest Thank you for your review I was happy to read you enjoyed your pre flight stay and look forward to welcoming you back to the Holiday Inn London - Gatwick Airport Regards Jackie More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn Gatwick Airport combines an excellent range of facilities and services for both the business and leisure travellers, including High Speed Internet Access, Conference and Banqueting facilities (for up to 120 delegates). Why not book Park, Stay and Go next time you fly from Gatwick. Click here.The Holiday Inn Gatwick Airport offers Exclusive Airport Parking / Long term parking packages with accommodation known as Park, Stay and Go packages. The Holiday Inn Gatwick Airport is ideally located at Jct 9a of the M23 and with easy links to the M25, A23 and A217, as well as being only half a mile from Gatwick Airport (with a shuttle bus running 24 hours everyday) and close to Manor Royal Industrial Estate. London is easily accessible from the Holiday Inn Gatwick Airport via the Gatwick Express to London Victoria leaving every 30 minutes. The Holiday Inn Gatwick Airport is an ideal choice if you are looking to stay in an Airport Hotel or looking for a hotel in one of the surrounding areas, for example, in Brighton, Surrey or even a London.Kids Eat & Stay Free**Terms and Conditions apply ... more   less 

Additional Information about Holiday Inn London-Gatwick Airport

Address: Povey Cross Road, Horley RH6 0BA, England
Region: United Kingdom > England > Surrey > Horley
Price Range: ₹ 4,113 - ₹ 6,717 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn London-Gatwick Airport 3*
Number of rooms: 216
Reservation Options:
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Also Known As:
Holiday Inn Gatwick Airport Hotel Horley
Gatwick Airport Holiday Inn
Holiday Inn Horley
Horley Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn London-Gatwick Airport staff and other travellers.
17 questions
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Wales
over a year ago
Nottingham, United Kingdom
9 days ago
Sunderland, United Kingdom
6 months ago

See all questions (17)

Questions? Get answers from Holiday Inn London-Gatwick Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“TV Wake up service. Direct Hotel - airport transfer”
 of 5 bubbles jesm0ndc, 14 Nov 2016 | Read review
“For less noise, request a room without a door to an adjoining room.”
 of 5 bubbles Jo_fr_Edmonton, 11 Nov 2016 | Read review
“All rooms are quiet and spacious”
 of 5 bubbles Devonbird1, 9 Nov 2016 | Read review
“I was on the fifth floor and the sky view was pleasant. It was possibly also away from any celebrations on the ground levels.”
 of 5 bubbles mmotivatesl, 9 Nov 2016 | Read review
“Upgrade to Exec Room”
 of 5 bubbles AndrewR514, 8 Nov 2016 | Read review
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