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Cumberland House Gatwick

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795 Reviews from our TripAdvisor Community

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There are newer reviews for Cumberland House Gatwick
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Showing 784: English reviews
Oundle, United Kingdom
Reviewed 1 September 2015

Cumberland house was a pleasure to stay at. We were met at the door by Carmel who is very friendly and makes you feel very welcome. We had a double and a twin room which were spotlessly clean and very quiet. Even though we arrived very late Carmel made us tea and served us with a fantastic selection of home...

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Helpful?
Thank Margaret B
carmel f, Owner at Cumberland House Gatwick, responded to this review

Hi Margaret B, Thank you for your feedback, It was lovely to meet you all. Glad to hear that Tom enjoyed the cakes. We are delighted to tell you that Cumberland House raised £1,250.00 for MacMillan Cancer Support which was £50 up on last year. We look forward to seeing you next time. Warm Regards Carmel. 01293 825800

Norwich, United Kingdom
Reviewed 28 August 2015

We stayed at the Cumberland House in Gatwick the night before our Honeymoon flight the day after our wedding. After a long day and tiring drive from Norwich we were greeted at the door by Carmel who was very friendly and made us feel very welcome and congratulated us for getting married! The Room was lovely with and very comfortable...

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Thank Katy C
carmel f, Owner at Cumberland House Gatwick, responded to this review

Hi Mr & Mrs C, It was lovely to have you stay with us on the start of your honeymoon. Glad to hear that you enjoyed your stay with us. We wish you both a very happy life together. You are a lovely couple. Warm Regards Carmel stay@cumberlandhousegatwick.com

Hornchurch, United Kingdom
Reviewed 23 August 2015

Our party of 3 couples stayed recently at Cumberland House for a family wedding. We had a very warm welcome followed by tea and splendid cakes. Nothing was too much trouble for Carmel and Clive and the extra touches set our stay above the other places we have stayed for B&B. It was all very clean and the room had...

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Helpful?
Thank Valerie C
carmel f, Manager at Cumberland House Gatwick, responded to this review

Dear Valerie C, That was a fun weekend when you stayed for your niece's wedding. It was a pleasure meeting all three generations of your family. If you are back this way we would love to see you again. Warm Regards Carmel. 01293 825800

Swansea, United Kingdom
Reviewed 11 August 2015

Even though we arrived later than expected at Gatwick, Carmel collected us with a friendly smile & chatted as if we were old friends. She offered us tea before showing us to our room. The room was very clean & the bed was so comfy. The breakfast was very good. We were offered everything from cereals, fruits as well as...

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Helpful?
Thank Sharon T
carmel f, Owner at Cumberland House Gatwick, responded to this review

Hi Sharon T, Thank you for your review. It was lovely to have you both stay. Glad you enjoyed all of the services that we offer. We look forward to seeing you both at the start and/or end of your next holiday. Warm Regards Carmel 01293 825800

Plymouth, UK
Reviewed 10 August 2015

We stayed one night following our return flight. We booked the triple room which is on the first floor overlooking the front of the house with a large furnished balcony, if the weather had been better would have been lovely to sit out, perhaps next time. On arrival we were offered hot drinks and cake, lovely touch. Our room was...

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Helpful?
Thank richharri
carmel f, Owner at Cumberland House Gatwick, responded to this review

Dear richharri, Thank you for your feedback. We are so glad to hear that you enjoyed your stay with us at Cumberland House and we look forward to having you back again soon. Warm Regards Carmel. stay@cumberlandhousegatwick.com

leigh on sea
Reviewed 10 August 2015

met Carmel upon arrival, very friendly and professional, who immediately served us free tea and homemade cake. left car directly outside hotel in their private car park. Room was very spacious, very comfortable and spotlessly clean. there's a lovely restaurant 5 mins walk away called 6 bells which was a very nice start to our holiday. Carmel and her family...

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Thank handersLeighOnSea
carmel f, Manager at Cumberland House Gatwick, responded to this review

Dear handersLeighOnSea, Thank you for your feedback and describing exactly how Cumberland House operates daily. When you make your reservation for next time please remind me that you would prefer our double bedroom at the back of the house. Warm Regards Carmel 01293 825800

Melbourne, Australia
Reviewed 8 August 2015 via mobile

We arrived at Gatwick after midnight yet there was no problem being collected by the manager and conveyed to Cumberland House and welcomed into a well appointed and very comfortable room. The managers tended to our every need and really came to the fore when my partner became ill. This is a "can do" operation that is friendly and always...

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Thank maggieshah
carmel f, Owner at Cumberland House Gatwick, responded to this review

Dear maggieshah, It was lovely to meet you both. Thank you for your feedback. I am delighted that we were able to come to the rescue when your partner was ill. Clive and I live onsite and are always here to help in whatever way we can. Warm regards Carmel. stay@cumberlandhousegatwick.com

Leeds, United Kingdom
Reviewed 6 August 2015

This is the third time we have been here and we had another great stay. The rooms are spacious and clean, bathrooms modern and clean. Carmel and Clive are great hosts. The afternoon tea and cake at 16.00 is a lovely touch and you get to meet some of the other guests. Breakfast is lovely with loads of choice, first...

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Thank JWMW101
carmel f, Owner at Cumberland House Gatwick, responded to this review

Dear JWMW101, Thank you for your feedback. It is always lovely to see you and we are delighted that you enjoy the social side of Cumberland House too. Everyone loves the afternoon tea and cake between 4-6pm. It's a chance to meet our other guests and relax before eating out at the many restaurants in Horley. We look forward to...

Bedford, United Kingdom
Reviewed 4 August 2015

I always stay at Cumberland House if I have a morning flight from Gatwick, and I am always welcomed with open arms. Regardless of how early the flight is, Carmel and Clive will make sure you're well in time for checking in by providing a great shuttle service to the airport. I'm looking forward to my next stay in November.

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Thank Eamonn K
carmel f, Manager at Cumberland House Gatwick, responded to this review

Dear Eamonn K, It is always lovely to see you. We hope you enjoy your travels this year in celebration of your birthday. Warm Regards Carmel & Clive. stay@cumberlandhousegatwick.com

Berwick St John
Reviewed 1 August 2015

For me there is no other choice if I have an early flight from Gatwick and I have been happy to use Cumberland House for a number of years. This time I had a 6.50 a.m. flight to Dubrovnik so I made a hassle free booking with Carmel. When I arrived Clive booked me in and made all the arrangements...

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1Thank AttitudeAdjuster
carmel f, Owner at Cumberland House Gatwick, responded to this review

Dear AttitudeAdjuster, I still laugh when I remember that morning. You have no need to worry about sleeping in when you stay at Cumberland House because Clive and I between us run the 24 hour shuttle over and back to Gatwick Airport. So whatever the time of day or night we still get you to your plane on time. We...

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Amenities

Highlights
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Breakfast included
Official Description (provided by the hotel)
Home of "The UK's Best B&B Breakfast 2015" and Catering Exclusively for Adults. Cumberland House runs a FREE 24 hour Airport Transfer Service and is recognised for Excellent levels of Service and Attention to Detail. You can be sure of a peaceful stay in this premium Bed and Breakfast. ... more   less 

Additional Information about Cumberland House Gatwick

Address: Cumberland House 39 Brighton Road, Horley RH6 7HH, England
Region: United Kingdom > England > Surrey > Horley
Price Range: ₹ 6,218 - ₹ 7,320 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cumberland House Gatwick 3*
Number of rooms: 8
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Also Known As:
Cumberland House Gatwick Hotel Horley
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Questions & Answers

Here's what travellers have asked, with answers from Cumberland House Gatwick staff and other travellers.
5 questions
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Newport, United Kingdom
uk
over a year ago
Swansea, United Kingdom

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Questions? Get answers from Cumberland House Gatwick staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room was excellent”
sallyg474, 23 Apr 2017 | Read review
“Cannot think of anything else you could do to make your guests feel more comfortable and welcome.”
Lovelylady09, 6 Apr 2017 | Read review
“All beautuful”
Peter613, 2 Apr 2017 | Read review
“Take a small case for your overnight stay and leave the big case where it is secured.”
126johnz, 11 Mar 2017 | Read review
“Luxery King Size En-Suite. Excellent”
bazz, 3 Mar 2017 | Read review
5 of 5