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Hyatt Place London Heathrow Airport

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Hyatt Place London Heathrow Airport
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2,606 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Place London Heathrow Airport
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Showing 2,474: English reviews
Vernon Hills, Illinois
Reviewed 15 June 2016

A very nice clean hotel very close to LHR. The staff was wonderful. Victoria on check-in provided us with a great deal of information on the hotel and local directions. The beds were comfortable. There was a mini-fridge, a good size in-room safe, Flat screen TV, ironing facilities, free wifi and a coffee maker. A convenient store was a 5...

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Helpful?
Thank 767captlarry
Ingrid v, Manager at Hyatt Place London Heathrow Airport, responded to this review

Dear 767captlarry, Thank you for taking the time to review Heathrow Hotel Bath Road. We are delighted to hear that you were pleased with your stay with us. We are glad we were able to provide you with everything you needed for your stay and we would like to thank you for your kind words and compliments regarding our staff....

Reviewed 15 June 2016

We stayed here for 1 night after a late flight to LHR. We managed to get to the restaurant for a meal but both of us felt ill the next morning. The room was average for an airport hotel and appeared clean but the drains did not work. The sink would fill up and not drain and the shower was...

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Thank Olivia K
Ingrid v, Manager at Hyatt Place London Heathrow Airport, responded to this review

Dear Olivia K, Thank you for taking the time to review the Heathrow Hotel Bath Road. We were really disappointed to read your review, please accept our sincere apologies. We were sorry to read you both fell ill the next morning but we are not sure if this highlighted to us at any point. Feeling sick could be for various...

durham
Reviewed 15 June 2016

The location of the Heathrow hotel is excellent. It is conveniently located, about 5-10 minutes from the airport. The room was comfortable and the staff was courteous. The wifi worked well and the bed was comfortable. There were a few minor issues with the hotel. 1) There are no easily accessible outlets near the bed. There are outlets behind the...

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Helpful?
Thank ashleyesobel
Ingrid v, Manager at Hyatt Place London Heathrow Airport, responded to this review

Dear ashleyesobel, Thank you for taking the time to review Heathrow Hotel Bath Road. We are delighted to hear that you were happy with your comfortable bed and we would like to thank you for your kind words regarding our staff. We are however sorry to hear of your minor issues. Our rooms will be going through a major refurbishment...

New York
Reviewed 11 June 2016

Located really close to the airport and serviced by the HOPP bus #4. Ended up staying here due to a lost connection flight. It has all the conveniences you might expect from an airport hotel. Fair sized rooms, decent beds. Nothing to write home about, but convenient if you have to make an early flight. The hotel also has a...

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2Thank KANewYork
Ingrid v, Manager at Hyatt Place London Heathrow Airport, responded to this review

Dear KANewYork, Thank you for taking the time to review Heathrow Hotel Bath Road. We are delighted to hear that you were generally pleased with your stay with us. We are glad we were able to provide you with everything you needed for your stay and we would like to thank you for your kind words and compliments regarding our...

Reviewed 11 June 2016 via mobile

Location - stayed here one night whilst awaiting an early flight next morning. A ten minute bus ride or five minute cab away from Heathrows T5. Room - basic but ok, nothing special, outdated wooden effect furnishings in need of modernisation. Everything worked as it should, no complaint and the bed reasonably comfy. Food - Ate here at dinner in...

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1Thank Scott787
Ingrid v, Manager at Hyatt Place London Heathrow Airport, responded to this review

Dear Scott787, Thank you for taking the time to review Heathrow Hotel Bath Road. We are glad that we were able to provide you with everything you needed for a nights stay prior to an early flight. We have the pleasure of informing you that we are currently going through a major refurbishment and the rooms will be receiving a...

Taipei
Reviewed 10 June 2016 via mobile

I was lucky to meet a very nice girl at the reception, she is hlaf Glasgow where I place I came from, so we have a bit nice talk, which is a good start from arriving hotel. I was also surprised to the food of restaurant there since it's quite delicious since I didn't except too much from the hotel...

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1Thank Celia C
Ingrid v, Manager at Hyatt Place London Heathrow Airport, responded to this review

Dear Celia C, Thank you for taking the time to review Heathrow Hotel Bath Road. We are delighted to hear that you were pleased with your stay with us. We are glad we were able to provide you with everything you needed for your stay and we would like to thank you for your kind words and compliments regarding our...

West Lafayette IN
Reviewed 10 June 2016 via mobile

When you stay at an airport hotel you want it to be clean, quiet, and convenient to the airport. This hotel met all those criteria. We took the Heathrow Express to the airport and walked to the Central Bus station where we caught the free U8 bus. We rode to the third stop (Compass Centre) and crossed the road and...

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2Thank azogal
Ingrid v, Manager at Hyatt Place London Heathrow Airport, responded to this review

Dear azogal, Thank you for taking the time to review Heathrow Hotel Bath Road. We are delighted to hear that you were pleased with your stay with us. We are glad we were able to provide you with everything you needed for your stay and we would like to thank you for your kind words and compliments regarding our staff....

Camrose, Canada
Reviewed 10 June 2016

While the hotel was very modern on the ground floor the rooms were of a different era. Our room was clean but a little dated. The bed was terrible. It was really soft and feet like your head was lower that your feet. There was only one pillow. You could not here any airport noise but you could clearly hear...

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Thank Alan H
Ingrid v, Manager at Hyatt Place London Heathrow Airport, responded to this review

Dear Alan H, Thank you for taking the time to review the Heathrow Hotel Bath Road. We were really disappointed to read your review but we are pleased to hear that you found the hotel to be clean and modern. The hotel is going through a massive refurbishment where the work has already commenced in the bar and will soon...

Reviewed 10 June 2016

I was pleasantly surprised by this hotel - particularly the level of service which definitely exceeded my expectations. The staff were very friendly and attentive. Room was a bit tired and dated, but clean and suffice for a 1night stay. Bathroom again was old and dated with questionable water pressure, but clean. The restaurant was super busy and had a...

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Helpful?
Thank icyoubaby
Ingrid v, Front Office Manager at Hyatt Place London Heathrow Airport, responded to this review

Dear icyoubaby, Thank you for taking the time to review Heathrow Hotel Bath Road. We are delighted to hear that you were overall pleased with your stay with us and our team members were able to look after you during your stay with us. Thank you for your feedback with regards to the condition of our rooms, I am glad...

St. John's, Canada
Reviewed 9 June 2016

My husband and I arrived suppertime at this hotel before an early morning flight home the next day. The staff were friendly, helpful and efficient. The check in was quick and easy. The hotel is clean!! The room and bathroom was spacious and clean. Water pressure great! We had a view of the runway which was fun. And it was...

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Helpful?
Thank LibTrav99
Ingrid v, Front Office Manager at Hyatt Place London Heathrow Airport, responded to this review

Dear LibTrav99, Thank you for taking the time to review Heathrow Hotel Bath Road. We are delighted to hear that you were pleased with your stay with us. We are glad to hear that our team was able to look after you well with a quick and easy check-in process and that you enjoyed the mesmerising airport runway view from...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Situated in the heart of Heathrow, overlooking the North runway, Heathrow Hotel Bath Road (formerly Arora Hotel Heathrow) is only a stone's throw away from Heathrow Airport, with free transfers to terminal 1, 2, 3, terminal 4 as well as terminal 5 by public transport. The hotel is also served by the Hotel Hoppa. This 4 star hotel features 350 Superior and Premier accommodation bedrooms, meeting facilities for up to 100 delegates and an exclusive top floor boardroom, Smith's Grill and Bar, a 24-hour gym as well as on-site limited car park. ... more   less 

Additional Information about Hyatt Place London Heathrow Airport

Address: The Grove Bath Road | The Grove, West Drayton UB7 0DG, England (Formerly Heathrow Hotel Bath Road)
Region: United Kingdom > England > Greater London > West Drayton
Price Range: ₹ 5,310 - ₹ 13,724 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Place London Heathrow Airport 4*
Number of rooms: 349
Reservation Options:
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Also Known As:
Arora International Heathrow Harmondsworth
Arora International Heathrow Hotel Harmondsworth
Hyatt Place London Heathrow Airport West Drayton, Greater London, UK
Hotel Style:
#1 Luxury Hotel in West Drayton
#2 Romantic Hotel in West Drayton
#2 Business Hotel in West Drayton
#2 Family Hotel in West Drayton
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place London Heathrow Airport staff and other travellers.
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Questions? Get answers from Hyatt Place London Heathrow Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on 3rd floor facing the road and runway. No complaints.”
 of 5 bubbles 983jaynet, 19 Mar 2017 | Read review
“Rooms at the rear are quiet.”
 of 5 bubbles HarperG50, 15 Mar 2017 | Read review
“Go to a different hotel!”
 of 5 bubbles 351SueW, 15 Mar 2017 | Read review
“Room 433/435/437 will have runway views. ”
 of 5 bubbles Tjbryan1966, 7 Mar 2017 | Read review
“Bring your own sherry.”
 of 5 bubbles KentMaynard, 19 Feb 2017 | Read review
5 of 5