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Thistle London Heathrow Hotel

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Thistle London Heathrow Hotel
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2,409 Reviews from our TripAdvisor Community

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There are newer reviews for Thistle London Heathrow Hotel
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Showing 2,343: English reviews
Tsilivi, Greece
Reviewed 5 days ago NEW

An ideal location to stay when travelling from terminal 5. Being next to the hotel the Pod is an excellent method of transfer to the terminal. The staff were very polite and helpful. Dinner & breakfast in the Runway View Restaurant was very good. The restaurant manager "Ricardo" made you feel very welcome. Would visit the restaurant again for meal.

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Helpful?
Thank Mekeon54
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for your review. We are glad you enjoyed your stay, meals, watching the planes from the Runway View Restaurant and Bar and we are glad you found the location of the hotel convenient for easy transport to the airport via the Pod. We are delighted that the team were helpful, friendly and delivered great service and I will...

Leicester, United Kingdom
Reviewed 5 days ago NEW

Stayed at this hotel for one night for a short visit to the area. The check in process was quick & efficient. The room I was allocated was clean, tidy all usual amenities tea, coffee etc. Room 666 1st Floor Bed was comfortable. Sleeping was delayed due to the aircraft noise but to be expected I suppose when you stay...

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Helpful?
Thank John S
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for your review. I am glad you enjoyed your stay, meals, watching the planes from the Runway View Restaurant and Bar and we are glad you found the location of the hotel convenient for easy transport to the airport. We do hope to welcome you back to the hotel again in the future. Kind Regards,

Bristol, United Kingdom
Reviewed 5 days ago NEW

Stayed here a few times before and had much better experiences......Check in good nice lady on reception.....room ok as to expectations but the maids outside very noisy and looking forward to a Sunday morning lie in not what the maids got up to the night before or who in the hotel is not living up to expectations ...not really the...

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Helpful?
Thank celticmaiden18
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for you recent comments. I was very sorry to read you were not impressed with your stay and for the problems you encountered. I will certainly look into the issues you describe, we are working hard at improving the standard of our rooms and facilities. I will talk to the housekeeping and chef to ensure they improve the...

A TripAdvisor Member
Level Contributor
19 reviews
19 hotel reviews
11 helpful votes
Reviewed 6 days ago NEWvia mobile

We stayed at the Thistle Heathrow the night before our flight to New York. We booked 1 night stay and 7 days parking and it was a very competitive rate. We arrived around 8pm on a Sunday evening and we drove round the hotels car parks trying to find a space... we were met with cars parking on double yellow...

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Helpful?
Thank A TripAdvisor Member
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for your review. I am glad you found the location of the hotel convenient for easy transport to the airport via the Pod. We are sorry that it took a long time to locate a space to park, on really busy days we do allocate team members to assist guests to locate a spot and we are sorry...

Bristol
Reviewed 1 week ago via mobile

Found parking a little bit of a problem when we arrived early evening on a Friday night but once parked we checked in with a very friendly receptionist and a trainee who looked very nervous but all very efficient, just not sure what happens to my parking validation as reception weren't very clear - I guess I will find out...

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Helpful?
2Thank RobWarmley
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for your review. We are glad you enjoyed your stay and found the location and parking facilities of the hotel convenient and enjoyed the Pod system for easy transport to the airport. I am sorry that it was hard to find a parking spot and the team did not explain about your ticket. On return to the hotel...

Los Angeles, California
Reviewed 1 week ago

Check in was easy and the staff were pleasant. No lift so I had to drag heavy bags up a flight of stairs. Rooms were on the small side but comfortable. No fridge. The bar is reasonably priced for London and the outside deck gives great views of the airport. The deck however is filthy with cigarette ends everywhere. Breakfast...

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Helpful?
1Thank Olly13538
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for your review. We are glad you enjoyed your stay and found the location of the hotel and parking facilities convenient for easy transport to the airport. I am sorry that no one assisted with your bags, the hotel does not have a lift however the team should assist. I am glad you enjoyed the bar and I...

Bedford, United Kingdom
Reviewed 1 week ago via mobile

I've just stayed here as I needed a overnight before an early flight. It was easy to park, great value for money, check in was quick and professional but best of all the Heathrow Pod to terminal 5 is brilliant. So quick and easy.

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Helpful?
Thank VicsM71
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for your review. We are glad you enjoyed your stay and found the location and parking facilities of the hotel convenient and enjoyed the Pod system for easy transport to the airport. We do hope to welcome you back to the hotel again in the future. Next time please visit our website for our parking packages and sign...

Kingswinford, United Kingdom
Reviewed 1 week ago via mobile

On first impresson this hotel looked good with pleasant reception staff but thatt was the only positive. Stopped here for one night and that was enough! First of all the small room was furthest room away from reception with a mixture of tatty furiture; odd drawers with tea coffee lable on! Not enough plug sockets and the ones that were...

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Helpful?
Thank nickydavies1
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for you recent comments. I was very sorry to read you were not impressed with your stay and for the problems you encountered. I will certainly look into the issues you describe, we are working hard at improving the standard of our rooms and facilities. I hope you will consider trying the hotel again when I am sure...

Reviewed 1 week ago via mobile

Stayed here the night before our flight, the receptionist was extremely helpful, paid £20 for our pod tickets, which are definitely the best the choice to get to the airport, simple and easy. The room was standard, the bar was standard. It's an airport hotel, and the price for the hotel and 4 days parking was a lot less expensive...

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Helpful?
Thank CyndiLouise
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for your review. We are glad you enjoyed your stay and found the location of the hotel convenient for easy transport to the airport via the Pod. We are delighted that the team were helpful and friendly. We do hope to welcome you back to the hotel again in the future. For your next booking, please visit our...

fareham
Reviewed 1 week ago

We booked a park, stay and fly deal before our early flight the next morning. Parking (although secure) is a bit of a problem if you arrive late at night as there are limited spaces, but the hotel is fairly relaxed about where you park, if you can't find a space, we parked on the back road behind the hotel....

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Helpful?
Thank macmill
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for your review. We are glad you enjoyed your stay, watching the planes from the Runway View Restaurant and Bar and we are glad you found the location of the hotel convenient for easy transport to the airport via the Pod. We are delighted that the team were helpful, friendly and delivered great service. We are sorry that...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Banquet Room
Official Description (provided by the hotel)
Located close to all terminals, with direct access to Terminal 5 via the eco friendly Ultra POD network in 7 minutes. As well as boasting spectacular views of the northern runway and architectural splendor of terminal 5 from the hotel restaurant, terrace and bar. The Thistle London Heathrow is the ideal place to unwind whether you are flying off early or arriving late at night. Also because we're close to central London Thistle London Heathrow is a perfect venue for business meetings and other events. ... more   less 

Additional Information about Thistle London Heathrow Hotel

Address: Bath Road, West Drayton UB7 0EQ, England
Region: United Kingdom > England > Greater London > West Drayton
Price Range: ₹ 4,204 - ₹ 8,326 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Thistle London Heathrow Hotel 3.5*
Number of rooms: 310
Reservation Options:
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Also Known As:
Thistle London Heathrow West Drayton
Thistle Heathrow
Thistle London Heathrow Hotel West Drayton, Greater London, UK
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Questions & Answers

Here's what travellers have asked, with answers from Thistle London Heathrow Hotel staff and other travellers.
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Questions? Get answers from Thistle London Heathrow Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Long corridors and no lift. So, aim for ground floor close to lobby.”
dustyj438, 27 Apr 2017 | Read review
“No lift so better to have a ground floor room if you have luggage”
andmar, 24 Apr 2017 | Read review
“Ask for ground floor room”
Mekeon54, 24 Apr 2017 | Read review
“Take ear plugs you will hear the aircraft where ever you sleep. This was the only slight negative to my stay”
johnsV5750ZJ, 24 Apr 2017 | Read review
“choose a room where no noisy maids are!!!!”
celticmaiden18, 24 Apr 2017 | Read review
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