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Sheraton Heathrow Hotel

Sheraton.comUS$ 103*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Sheraton Heathrow Hotel
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2,192 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Heathrow Hotel
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Showing 2,005: English reviews
Lehigh Valley, Pennsylvania
Reviewed 21 June 2013

I spent 6 nights here recently at a Global Meeting for my company. My room was adequate with a comfy bed and even though it is near the airport, it was surprisingly quiet (my room was on the side of the building so away from the main road.) The meeting room facility was good and the food we had for...

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Helpful?
Thank RLOPkgQueen
SHH_Hotel_Manager, Manager at Sheraton Heathrow Hotel, responded to this review

Dear RLOPkgQueen, Thank you for your excellent review of your recent stay. Great to read you found our hotel comfortable and quiet, especially our Sheraton Sweet Sleeper beds. Our team of chefs puts in a lot of effort and passion. When possible they use local and always fresh ingredients, to prepare a great selection of dishes, which we serve with...

Lugano, Switzerland
Reviewed 20 June 2013 via mobile

The reception and the breakfast lounge have just been renovated and give a stylish and welcoming feeling when you walk in to the hotel.The rooms and the SPG lounge ( VERY small)need to be upgraded to higher standards which I think, looking at the rest of the hotel, it is planned to happen. The beds are very confortable, room was...

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Helpful?
Thank TonyKIreland
SHH_Hotel_Manager, Manager at Sheraton Heathrow Hotel, responded to this review

TonyKIreland, Thank you for your great feedback about your stay at the Sheraton Heathrow. Thank you especially for the comments about the team. We aim to offer a warm welcome and high level of service to all our guest and it is great to see you felt comfortable with us, even though for a short period of time. As you...

Newcastle, Australia
Reviewed 18 June 2013

I had expected a typical business/airport hotel, but no, this Sheraton was quite nice. Sure, it is still aimed for business, but was just across road from Hertz Depot. T5 just 1 mile away. Free buses pass the door about every 10mins. Our room was at the back - very quiet, very comfortable, no problems at all. Sheraton charge for...

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Helpful?
1Thank drdrdr17
SHH_Hotel_Manager, Manager at Sheraton Heathrow Hotel, responded to this review

Dear drdrdr, Thank you for your great review of your stay at the Sheraton Heathrow Hotel. Great to read you found the location not far from Terminal 5, with easy access to all other terminals, reachable one of the many free public buses or Hotel Hoppa Bus, run by National Express, so convenient. Additional to offering free Wi-Fi at the...

Perth
Reviewed 17 June 2013 via mobile

This was our 6th stay here and it was very comfortable. The Club Lounge is a bit quant, compared to others, but it is still comfortable after a long flight. If you need a Friday or Saturday night it is very good value. Overall, we will probably be back next time we are needing an airport hotel

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Helpful?
Thank BrendaQPerth
SHH_Hotel_Manager, Manager at Sheraton Heathrow Hotel, responded to this review

Dear BrendaQPerth, Thank you for your friendly feedback. Great to read you take advantage of our Club Rooms and Sheraton Club Lounge with free Internet and Wi-Fi, complimentary breakfast in the morning, all day long snacks and soft drinks and wine and beer and hot and cold canapés in the evening, when you stay with us. We look forward to...

Pleasantville, NY
Reviewed 13 June 2013

I'm a fan of Sheraton and other SPG hotels and am a SPG gold card holder, so I was disappointed by my stay at the Sheraton Heathrow. My room was dark and grim and looked as if it hadn't been refurbished for many years. Check-in and check-out took a very long time, as did my room service order. Sheraton needs...

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Helpful?
1Thank MJMH
SHH_Hotel_Manager, Manager at Sheraton Heathrow Hotel, responded to this review

Dear MJMH, Thank you for taking the time to post your feedback. We are sorry for the inconvenience you have experienced. After having recently refurbished all public areas, lobby, front desk, Link@Sheraton, restaurant and bar, we are working on a project to improve all our guest floor areas. We trust it will make the difference you are looking for and...

NOTTINGHAM
Reviewed 11 June 2013

Stayed at this hotel for two nights on a business trip. Price was £85 B&B, which I thought was reasonable for a hotel so close to Heathrow. Car parking was £13.50 per 24 hrs. On arrival you will find that the parking system is automated, they have a camera that detects number plates coming & going so no need to...

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Helpful?
1Thank STAR1980
Shrewsbury, England, United Kingdom
Reviewed 9 June 2013

Got an excellent deal for a twin room at this hotel. Had a great welcome from a charming and helpful receptionist and the room was clean, comfortable and reasonably equipped. Yes, some parts of the hotel look a little tired and there can be a lot of walking involved. But it was good value and served the purpose of providing...

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Helpful?
Thank Robert G
SHH_Hotel_Manager, Manager at Sheraton Heathrow Hotel, responded to this review

Dear Robert G, Thank you for your very friendly review of the Sheraton Heathrow and for the good feedback about our team. We are working hard on a project to refresh all our guest floor areas. We trust it will make a difference. Great to read you found our hotel such good value. We look forward to welcoming you again,...

Westport, Ireland
Reviewed 8 June 2013

Had not stayed here for some time and the refurbishment has certainly improved the image as it was looking tired and dated.However,the vastness of the place does project a very impersonal feeling to everything. Must say check-in was very efficient;helpful,courteous,and pleasant....unfortunately did not get the gentleman's name.A credit to the front desk.Room was small but well equipped and an extremely...

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Helpful?
Thank morchwestport
SHH_Hotel_Manager, Manager at Sheraton Heathrow Hotel, responded to this review

Dear morchwestport, Thank you for your very friendly comments about your stay at the Sheraton Heathrow. We are happy you enjoyed the recently refurbished areas, front desk, lobby, restaurant and bar. We do offer free Wi-Fi for all our guests at the Link@Sheraton, where you can also take advantage computers to do a bit of work or to connect with...

Karmiel, Israel
Reviewed 5 June 2013

The first impression big hotel long corridors, but run down. I can't say it's not clean, the attempts to maintain it are there (they were painting the doors of the rooms -as per room availability). The staff and the service in general was good, but couldn't get rid of that old and run down smell and feeling.

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Helpful?
Thank avamir
SHH_Hotel_Manager, Manager at Sheraton Heathrow Hotel, responded to this review

Dear avamir, Thank you for your honest feedback about our hotel. After having refurbished the public areas, restaurant, bar, lobby and frond desk, we are working on a project to improve all our guest floor areas. We trust this will make a big difference and we look forward to welcoming you back, when it is completed. Warm regards, Antoni

Mumbai
Reviewed 5 June 2013

This is one of the best hotels in Heathrow Area. The staff is very friendly, the breakfast spread is good, rooms are very spacious and appealing. There were only 2 problems: 1. They charge for ordering plates and cutlery from housekeeping (3 GBP). You can buy your own at this price. 2. Their air conditioning system is automated, which would...

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Helpful?
Thank globetravell
SHH_Hotel_Manager, Manager at Sheraton Heathrow Hotel, responded to this review

Dear globetravell, Thank you for your very nice review of the Sheraton Heathrow Hotel. Thank you especially for your great feedback about our team. Our aim is to offer a warm welcome and high level of service to all our guests. It is great to read you enjoyed our breakfast selection and your room. Thank you for taking advantage of...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Heathrow Hotel is located less than a mile from Heathrow Terminal 5 and is only minutes away from any of the terminals. The Sheraton Sweet Sleeper Bed, The Link at Sheraton, Sheraton Club and Sheraton Fitness powered by Core Performance make it a comfortable choice where guests find a home away from home. A welcoming team of talent always strives to make guests feel special and to create a warm sense of community to be enjoyed by all. ... more   less 

Additional Information about Sheraton Heathrow Hotel

Address: Colnbrook By Pass, West Drayton UB7 0HJ, England
Region: United Kingdom > England > Greater London > West Drayton
Price Range: ₹ 6,156 - ₹ 11,211 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Heathrow Hotel 4*
Number of rooms: 426
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Also Known As:
Sheraton West Drayton
West Drayton Sheraton
Sheraton Heathrow Hotel West Drayton, Greater London, UK
Hotel Style:
#7 Luxury Hotel in West Drayton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Heathrow Hotel staff and other travellers.
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Questions? Get answers from Sheraton Heathrow Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the ground floor which was very comfortable and no wait for elevators.”
RUDYC_10, 16 May 2017 | Read review
“Worth upgrading to a club room.”
royTrowbridge, 30 Apr 2017 | Read review
“All rooms are good try though to book as SPG for extras. Avoid rooms 3230 to 3240 a/c bit noisy.”
hazardous2016, 26 Apr 2017 | Read review
“Try to avoid being at the back of the hotel overlooking the Heathrow detention center.... Not very nice!”
ecd3007, 31 Mar 2017 | Read review
“Rooms at the rear f the hotel are quieter, away from the road and airport noise, the trade off, not much of a view.”
garygeorge3, 19 Mar 2017 | Read review
5 of 5
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