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Sheraton Heathrow Hotel

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Sheraton Heathrow Hotel
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2,123 Reviews from our TripAdvisor Community

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Showing 1,942: English reviews
Nashville, Tennessee
Reviewed 2 days ago NEW

After a long day of travel we arrived at the hotel around 10 pm. The front desk sets the tone for the stay and the young lady who checked us in didn't make a good impression. Despite the fact that I'd reserved the hotel on Booking.com and specified two beds, she seemed confused. She didn't confirm the room rate, room...

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Helpful?
Thank Elena B
London, United Kingdom
Reviewed 2 days ago NEW

This time last year, after a wretched visit, I promised myself that I would never stay here again. However, all the rooms have now been renovated and, given some favourable reviews, I decided to give the Sheraton another chance. I am so glad that I did. This is now a splendid place on the way to or from your flight....

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Thank E4_traveller
Reviewed 2 days ago NEW

The Sheraton Heathrow Hotel has come a long way. It was a 25 Pound ride from Terminal 3 to the hotel (about 15 minutes). Check-in was quick and nice. They were very helpful. The hotel is newly renovated and is much nicer than it used to be. ROOM (#3405) The room was very clean and newly renovated. The room is...

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Thank JonnyBlaze777
Reviewed 4 days ago NEWvia mobile

Simply and Plain Hotel was Amazing staff was great didn't eat here but Location is great right near the Airport nighttime very quiet FREE Bus which is the 350 runs daily right across the street to the Airport where from there u have access to the Trains to get to Central London and Bed was very Comfortable.. 👍🏿👍🏿👍🏿👍🏿👍🏿 Five Thumbs...

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Thank 09Jsrt8
Reviewed 6 days ago NEWvia mobile

I love this hotel. Whenever i come london, i will stay here. Breakfast was excelent. Rooms were so clean. They have great fitness saloon. Location is as far as one way bus to Heathrow Airport. Thanks to Sheraton.

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Thank İsmail İlker Ş
Middlewich, United Kingdom
Reviewed 1 week ago NEWvia mobile

This hotel is basic , a bit outdated , but the rooms are clean and staff are very helpful. Amazing business venue with excellent facilities such as IT and seating . We had our lunch in the main restaurant and it was above average quality . Would stay there again

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Helpful?
Thank TAREK E
Dalgety Bay, United Kingdom
Reviewed 1 week ago

It is uninspiring from the outside, but modern and comfortable inside. It looked like it has been recently upgraded and my room was modern with a large, comfortable bed. There are very few windows in the building which is good for soundproofing but you could not describe it as airy. It just needs more staff. I arrived at 6pm and...

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1Thank DavetheFisher
Stratford-upon-Avon
Reviewed 2 weeks ago via mobile

The hotel is right next to heathrow and is ideal to stay before flying. I also set up a conference at the same time and the conference team were extremely helpful. They offer a wide range of dishes at reasonable prices for evening meals.

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Helpful?
Thank 6dudley
Sheraton_Heathrow, Manager at Sheraton Heathrow Hotel, responded to this review

Thank you for your positive comments regarding your recent stay and we look forward to welcoming you back when you next pass through Heathrow. James

Edinburgh, United Kingdom
Reviewed 2 weeks ago

Stayed overnight via Secret Hotels deal from which it wasn't hard to identify the hotel! So paid £79 for a very comfortable refurbished room. Staff very friendly and helpful. Hoppa Bus is very convenient for LHR. The only suggestion I have to make is that the hairdryers should either be able to work in the bathroom or they need a...

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Helpful?
Thank Maureen K
Sheraton_Heathrow, Manager at Sheraton Heathrow Hotel, responded to this review

We would like to thank you for placing your comments on TripAdvisor. We have noted your issue with the hairdryer and are currently looking into it. Your feedback is greatly appreciated and we look forward to welcoming you back soon. James

London, United Kingdom
Reviewed 2 weeks ago

Great stay for one night while stuck at the airport on our way to Asia. Clean big rooms with the best, softest, bed ever. We also had an amazing dinner and breakfast. Nice staff as well. Highly recommend!

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Helpful?
Thank jchew98
Sheraton_Heathrow, Manager at Sheraton Heathrow Hotel, responded to this review

Thank you for your positive comments regarding your recent stay and we look forward to welcoming you back when you next pass through Heathrow. James

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Heathrow Hotel is located less than a mile from Heathrow Terminal 5 and is only minutes away from any of the terminals. The Sheraton Sweet Sleeper Bed, The Link at Sheraton, Sheraton Club and Sheraton Fitness powered by Core Performance make it a comfortable choice where guests find a home away from home. A welcoming team of talent always strives to make guests feel special and to create a warm sense of community to be enjoyed by all. ... more   less 

Additional Information about Sheraton Heathrow Hotel

Address: Heathrow Airport Colnbrook By Pass, West Drayton UB7 0HJ, England
Region: United Kingdom > England > Greater London > West Drayton
Price Range: ₹ 5,785 - ₹ 23,346 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Heathrow Hotel 4*
Number of rooms: 426
Reservation Options:
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Also Known As:
Sheraton West Drayton
West Drayton Sheraton
Sheraton Heathrow Hotel West Drayton, Greater London, UK
Hotel Style:
#7 Luxury Hotel in West Drayton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Heathrow Hotel staff and other travellers.
16 questions
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Questions? Get answers from Sheraton Heathrow Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a club room if you can.”
 of 5 bubbles francishurley, 6 Nov 2016 | Read review
“Ask for a newly renovated room”
  • Room #3222
  • Room #3222
  • Room #3222
 of 5 bubbles Lee_UK99, 30 Oct 2016 | Read review
“ask for te executive package --excellent value”
 of 5 bubbles 113marttik, 22 Oct 2016 | Read review
“Ensure that you get a refurbished room.”
 of 5 bubbles MCB3004, 25 Aug 2016 | Read review
“Use the hilton”
 of 5 bubbles 121amber, 14 Aug 2016 | Read review
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