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29/10/2017 30/10/2017
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    Novotel London Heathrow

    Cherry Lane, West Drayton UB7 9HJ, England
    011 44 20 3856 8681
    Hotel website
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    1 room, 2 adults, 0 children
     5 people are viewing this hotel
    US$ 78
    US$ 70
    SAVE US$ 8
    US$ 71
    US$ 71
    Traveller (352)
    Room & Suite (123)
    Dining (33)
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    Overview
    • Excellent29%
    • Very good41%
    • Average19%
    • Poor7%
    • Terrible4%
    Travellers talk about
    “separate toilet” (45 reviews)
    “swimming pool” (98 reviews)
    “the sofa bed” (38 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
    Offers from Novotel London Heathrow
    Special Offer: 30% OFF & FREE BREAKFAST
    Hotel deals
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    Park Inn by Radisson Hotel & Conference Centre London Heathrow
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    Leonardo Hotel London Heathrow Airport
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    Holiday Inn London-Heathrow M4, Jct. 4
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    Sofitel London Heathrow
    11,529 reviews
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    Rooms
    29 Oct30 Oct
    |
    1 room, 2 adults, 0 children
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    Reviews (2,495)
    There are newer reviews for Novotel London Heathrow
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    951 - 955 of 2,260 reviews

    Reviewed 25 February 2015

    I have stayed in several Novotels, so obviously I like them, but this was better than some others I have stayed in. The room was a good size, clean and functional. We were on a stay and park while away deal. The car park is...More

    Thank rover54
    Response from Julian M, Manager at Novotel London HeathrowResponded 26 February 2015

    Dear rover54, We are grateful for this nice review and we are so glad that you have enjoyed staying with us. Thank you also for commenting on the excellent service that you have received in our hotel. We look forward to your next visit. Best...More

    Reviewed 23 February 2015 via mobile

    I regularly stay overnight at Heathrow when taking an early flight on business. I have stayed at most 4* hotels close to Heathrow and the Novotel just doesn't qualify as a 4* hotel. The rooms and decor are dated and the website provides a false...More

    Thank vontrap1
    Response from Julian M, Manager at Novotel London HeathrowResponded 26 February 2015

    Dear vontrap1, Thank you so much for commenting following your stay in our property. We were disappointed to hear that you found your stay only to be average and that you did not like your room. Our accessible rooms are not restricted to disabled guests...More

    Reviewed 18 February 2015

    Have just checked out of this hotel on Sunday and were very very disappointed with the customer service given to us. We had just been upgraded to a silver card as this is the only Novotel we have used over the last couple of years...More

    Thank ajaxcat
    Response from Julian M, Manager at Novotel London HeathrowResponded 23 February 2015

    Dear ajaxcat, Many thanks for this review of your stay. I would like to confirm that the Le Club card offers many benefits such as the possibility of collecting points but also, and depending on the level of your card, you can get a complimentary...More

    Reviewed 16 February 2015

    I stayed at this hotel last Wednesday. Firstly , they couldn't find my booking. I ate in the resturant and found the service terrible. Two people on the next table ordered chicken sizzlers and mixed grill. One got chicken tikka masalla and the other person...More

    Thank 15henry078
    Response from Julian M, Manager at Novotel London HeathrowResponded 23 February 2015

    Dear 15henry078, I thank you for commenting I was disappointed to hear that your experience did not meet your expectations, please allow me to express my sincerest apologies. I would be grateful if you could contact me directly on h1551-dm@accor.com in order to discuss your...More

    Reviewed 16 February 2015

    This hotel capably caters to both business and leisure guests and is well equipped with bar/restaurant, fitness room and swimming pool, together with a selection of rooms (standard/executive/suite). Having arrived around midday I was informed by the receptionist that the hotel had been full to...More

    Thank MRonaldSmith
    Response from Julian M, Manager at Novotel London HeathrowResponded 23 February 2015

    Dear MRonaldSmith, Thank you so much for this wonderful review and the superb 5* rating you have given us. We were delighted to read your comments and to know that we have delivered an excellent service all around for your stay but also that you...More

    Park Inn by Radisson Hotel & Conference Centre London Heathrow
    2,938 reviews
    #8 of 12 hotels in West Drayton
     
    Leonardo Hotel London Heathrow Airport
    1,762 reviews
    #4 of 12 hotels in West Drayton
     
    Holiday Inn London-Heathrow M4, Jct. 4
    2,125 reviews
    #7 of 12 hotels in West Drayton
     
    Sofitel London Heathrow
    11,529 reviews
    #2 of 21 hotels in Hounslow
     
    About
    Awards & Recognition
    GreenLeadersBronze level
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Pool
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$ 60 - US$ 135 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in West Drayton
    • #3 Family Hotel in West Drayton
    • #4 Luxury Hotel in West Drayton
    • #5 Business Hotel in West Drayton
    • #6 Romantic Hotel in West Drayton
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 178
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Expedia, Travelocity, Booking.com, Hotels.com, ACCOR, Ctrip TA, Agoda, TripOnline SA, Hotwire, Cheap Tickets, Cancelon and HotelQuickly so you can book your Novotel London Heathrow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Greater London >
    • West Drayton
    • Also Known As
    • Novotel London Heathrow Hotel West Drayton ,
    • Novotel Hotel London Heathrow ,
    • Novotel West Drayton ,
    • West Drayton Novotel ,
    • Novotel London Heathrow West Drayton, Greater London, UK
    Add Photo Photos
    Traveller (352)
    Room & Suite (123)
    Dining (33)
    Pool & Beach (8)
    Hotel & Grounds (224)
    Bathroom (43)
    Family and Play Areas (8)
    Business Centre & Event Rooms (4)
    Nearby
    Park Inn by Radisson Hotel & Conference Centre London Heathrow
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    1.70 km away
     
    Sofitel London Heathrow
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    3.65 km away
     
    Holiday Inn London-Heathrow M4, Jct. 4
    2,125 reviews
    .31 km away
     
    Leonardo Hotel London Heathrow Airport
    1,762 reviews
    1.81 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    52Sally62
    24 September 2017|
    AnswerShow all 6 answers
    Response from Jane F | Reviewed this property |
    I don't know. Sorry.
    0
    Votes
    CMac563
    12 September 2017|
    AnswerShow all 4 answers
    Response from Iuliia I | Reviewed this property |
    Hi, I believe you can swim yourself. Only children should be accompanied by adults.
    1
    Vote
    Caragh S
    23 August 2017|
    AnswerShow all 7 answers
    Response from Andrea H | Reviewed this property |
    Hi there is a shuttle bus which goes from Hotel to terminals. I think from memory they served food until 10.00 pm but bar open later. Not sure what time Pool is open until sorry
    0
    Votes
    Room Tips
    "Get higher floor to avoid noise from any dinner functions"
    Read review
    "One Night Ok-Don't Expect Too Much"
    Read review
    "All rooms are good"
    Read review
    "Good accessibility for wheelchairs to general areas, possibly tight with bigger wheelchairs in rooms to..."
    Read review
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