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Novotel London Heathrow

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Novotel London Heathrow
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2,193 Reviews from our TripAdvisor Community

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Showing 1,977: English reviews
Malaga, Spain
Reviewed 29 January 2014

High standard Novotel very near to Heathrow, not more tan 10 minutes on the shuttle bus service from Heathrow (not free). Very clean high standard romos, good value for money considering airport location. Efficient check in and check out, food in restaurant/café very high standard and staff efficient, helpful and friendly.

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Helpful?
Thank Phil R
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear Phil R, Thank you so much for your review. We are delighted that you found our hotel to be of high quality. We hope that you will return very soon. Best Regards,

perth
Reviewed 29 January 2014

Stayed for one night due a late flight arrival before travelling further and loved it, outstanding breakfast included in the Bookings.com price of only 63 GBP. Strong recommendation for this one if a short stay required near /London. Reception staff really quick and helpfull.

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Helpful?
Thank foantrip
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear Foantrip, Thank you for this wonderful review and for this superb 5* rating further to your stay in our hotel. I am so glad that you have enjoyed your stay from the service at reception, to the bed and to the breakfast. I would like to inform you that you will find the best rates directly on our website...

Dorset, United Kingdom
Reviewed 21 January 2014

We have stayed here a couple of times and find it perfect for the airport. Room clean and comfortable and quiet. Pretty good restaurant and good service. Excellent value would be our choice when needing an airport hotel.

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Helpful?
Thank PebsDorset
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear PbsDorset, We would like to thank you for your kind comments and compliments left here on Tripadvisor following your stay in our hotel. I am delighted that you enjoyed our bedroom and convenient location. I am also so glad to see you appreciated the food and that you enjoyed the service. We look really forward to welcoming you back...

Belper, United Kingdom
Reviewed 20 January 2014

I used the hotel so as to be close to west London, I had an appointment early Monday morning. The hotel was up to Novotel standard. Checking in and out was super easy and was given a quiet room. The room was at the end of the corridor, bet it was quiet. I ate at the hotel, again, the usual...

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Helpful?
Thank Bangkokram
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear Bangkokram, Thank you for taking the time to feedback Novotel London Heathrow following your stay and for providing us with a beautiful 5-star rating. We are thrilled to hear you enjoyed the service provided during your stay but also the location. Thank you for noting the convenient points with the room and the breakfast. We look forward to welcome...

Austin, Texas
Reviewed 19 January 2014

I stayed overnight here shortly before Christmas before an early flight to the States. I got it through lastminute.com for a really good rate compared to other hotels in the area. It's a perfectly nice airport type hotel, and much better than the last one I stayed at! There is wired sound in the room and bathroom, the bed was...

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Helpful?
Thank VAHall
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear VAHall, Thank you for your kind review. I am very pleased that you were satisfied with your stay at Novotel London Heathrow and that you found our room and beds to be comfortable. We are looking forward to welcoming you again on your next trip. Warm Regards,

New York City, New York
Reviewed 19 January 2014

I am not too sure whether I like this hotel or not: first of all its location; okay if you are in transit at heathrow and you do not feel like making the hour and a half journey into the city ( which wold be a shame!), you are quite good then. The hotel lobby looks very trendy and inviting...

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1Thank terrencets
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear Terrencets, Thank you very much for your detailed review. I am glad that you have generally enjoyed your room and the service of the staff. I can assure you that we have taken your comments about the furniture’s on board. We are looking forward to welcoming you again soon. Best Regards,

Auckland, New Zealand
Reviewed 17 January 2014 via mobile

We stayed At Novotel Heathrow for one night after a long haul, travelling in an extended family group. It was ideal on many levels. The rooms were great - clean, spacious and with good amenities. Beds were super-comfy and the shower was excellent. The breakfast (prebooked for a significant discount) pleased everyone - really good variety. We made use of...

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1Thank mlb209
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear Mlb209, Thank you for taking the time to provide feedback following your stay at the Novotel London Heathrow. I am absolutely delighted to hear you enjoyed your stay at the hotel including the breakfast, the comfortable beds and the shower. We will make sure the staff gets to know you found them friendly and that they provided excellent service....

Zurich, Switzerland
Reviewed 17 January 2014

we were allocated a room here after our flight was delayed. Its a nice airport hotel with nothing special going on with either the rooms or the bar/restaurant area. If you can get a cheap room then its a good option for an early flight but it certainly isn't somewhere you would choose to go for any other reason. There...

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Thank An_Expat_Wife
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear Swisswifey, Many thanks for your review of your stay on Tripadvisor. We thank you for your comments and hope to welcome you again in the future. Kind Regards,

Felixstowe
Reviewed 17 January 2014

I had never considered this hotel as the location- West Drayton was in my mind too far away from the terminals. But it is closer than a lot of the major hotels along Bath Road. I was pleasantly surprised by the experience and cannot recommend the hotel more highly. From checking in (I have a bad back) and they placed...

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Helpful?
Thank Allan W
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear Allan W, Thank you very much for this lovely comment and this wonderful 5* rating. We are all glad here at Novotel London Heathrow that you have enjoyed your first stay with us from your room to the meal in our restaurant. I will ensure to pass on your comments to all the team which I am sure will...

Istanbul, Turkey
Reviewed 17 January 2014

Review collected in partnership with Accorhotels.com
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Thank enigma86
Julian M, Manager at Novotel London Heathrow, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Just a short drive from one of London's main international airports, Novotel London Heathrow Airport is the perfect place for a stopover. Whether travelling in or out of the capital, you are guaranteed a restful night's sleep. Enjoy the luxury of our indoor heated swimming pool and ensure your travels are stress-free at Novotel. ... more   less 

Additional Information about Novotel London Heathrow

Address: Cherry Lane, West Drayton UB7 9HJ, England
Region: United Kingdom > England > Greater London > West Drayton
Price Range: ₹ 4,113 - ₹ 7,303 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel London Heathrow 4*
Number of rooms: 178
Reservation Options:
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Also Known As:
Novotel London Heathrow Hotel West Drayton
Novotel Hotel London Heathrow
Novotel West Drayton
West Drayton Novotel
Novotel London Heathrow West Drayton, Greater London, UK
Hotel Style:
#1 Green Hotel in West Drayton
#3 Luxury Hotel in West Drayton
#3 Family Hotel in West Drayton
#5 Business Hotel in West Drayton
#6 Romantic Hotel in West Drayton
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Questions & Answers

Here's what travellers have asked, with answers from Novotel London Heathrow staff and other travellers.
32 questions
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Questions? Get answers from Novotel London Heathrow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from lifts.”
 of 5 bubbles RufusBrisbane, 15 Jan 2017 | Read review
“Perhaps ask for a quiet one (end of corridor).”
 of 5 bubbles BrianH618, 4 Jan 2017 | Read review
“i would say: lower the floor lesser the noise from those jet engines”
 of 5 bubbles EYESCUBE, 1 Jan 2017 | Read review
“Executive room or suite”
 of 5 bubbles 304lekana, 26 Nov 2016 | Read review
“If you don't mind walking a long hall, ask for a higher floor and in the back of the hotel.”
 of 5 bubbles JonatheTravelerT, 15 Nov 2016 | Read review
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