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Novotel London Heathrow

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Novotel London Heathrow
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2,192 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel London Heathrow
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Showing 1,976: English reviews
Guelph
Reviewed 9 August 2014

From reception,room size,price and food.Could not ask for more.Great value!!!Readily accessible computers in lobby and free WiFi.We were at the end of our journey and really needed a no hassle experience,and thats just what we got.Thankyou.

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Helpful?
1Thank manumanGuelph
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear manumanGuelph, We are very pleased to hear that you have had a fantastic stay at Novotel London Heathrow and that we provided you with a relaxing experience. We look forward to seeing you again soon. Warm Regards,

Birmingham, United Kingdom
Reviewed 9 August 2014

We stayed here as part of our Legoland experience. The hotel was very nice, free Wi-Fi, air con, hair dryer, iron, fridge, it was very clean and comfortable oh and the black out curtains were just fab! The prices in the restaurant were a little expensive but we found a KFC near by! Breakfast was included in our price, it...

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Helpful?
Thank Lorraine H
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear Lorraine H, We are delighted to know that you had a great experience at the Novotel London Heathrow and that you have enjoyed using our facilities. We are looking forward to your next visit. Best Regards,

Halifax, United Kingdom
Reviewed 8 August 2014

Stayed at Novotel Heathrow with wife and 2 kids. Absolutely loved it. Kids were very happy, couldn't get them out of the play area. Service was very good and hotel was very clean. Breakfast was excellent, very good choice. Would definately recommend it.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank AsifShahzad
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear AsifShahzad, Thank you for such a positive feedback. We are glad that you are complementing us on the very good service provided to you during your stay and also that you and your children loved our facilities. Thank you also for recommending our hotel to others. We look forward to your next stays. Kind regards,

Exeter, Devon
Reviewed 5 August 2014 via mobile

Stayed here with husband and little stepson for one night as had two days at LegoLand. Very convenient location and easy to find. Staff could not have been more helpful. Excellent facilities for children, playroom and woo/Xbox. Breakfast came included in deal and was nice not amazing, did have large selection. I would not eat here as meals expensive if...

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Helpful?
Thank pcminx
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear pcminx, We thank you for your words of praise. We are truly happy to hear that you have enjoyed your stay at Novotel London Heathrow and that you found it to be perfect for your needs. We look forward to welcoming you back soon. Best Regards,

Rotherham, United Kingdom
Reviewed 5 August 2014

When I first arrived at the car park entrance to find the barrier not working and the 'call for assistance' button completely unresponsive I definitely feared the worst. Thankfully before I could even get out my phone to call the hotel a member of staff had jogged over and opened the barrier manually. From then on this hotel provides a...

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Helpful?
Thank Paul G
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear Paul G, Thank you so much for your detailed comment and this fabulous 5* rating you have given us. We are delighted that you have enjoyed your stay and that you found our facilities to be very convenient for your needs. It is also a pleasure to hear that we have become one of your favourite hotels in the...

Zurich, Switzerland
Reviewed 4 August 2014

Review collected in partnership with Accorhotels.com
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Thank Matt V
Julian M, Manager at Novotel London Heathrow, responded to this review

Near norwich
Reviewed 3 August 2014 via mobile

Great couple of days stay staff really friendly, especially Lana who made friends with our 7 yr old straight away. Restaurant good value for money, although a little light on vegetarian options. Breakfast is a must! Rooms very comfortable, whole hotel atmosphere is very relaxed but efficient.

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Helpful?
Thank Jamesreeder
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear Jamesreeder, Thank you for your wonderful feedback! We are delighted that you have enjoyed your stay in our hotel and that you liked the atmosphere and the staff. I thank you for pointing out Lara from our reception. She is very dedicated and a huge asset for the hotel. We look forward to welcoming you and your family back....

Los Angeles, California
Reviewed 3 August 2014

My family of 4 stayed here on our way home from the UK. We had an early flight and decided it would be better to stay a night close to the airport than risk missing our flight do to traffic etc. Earlier in the trip we stayed at the Novotel Tower Bridge so we opted for another in the chain....

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Helpful?
1Thank StaceyQM
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear StaceyQM, We thank you for your words of praise. We are truly happy to hear that you have very much enjoyed your stay at Novotel London Heathrow and that you found the staff to be friendly and helpful. We look forward to welcoming you back in our hotel. Best Regards,

Broadstairs
Reviewed 2 August 2014

Room great spotless comfortable everything required was present.Staff very helpful and polite food in restaurant delicious bar was relaxing area for adults and to the rear their was even a pool and opposite end game room for the children made perfect end to great trip.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Des G
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear Des G, Thank you very much for this excellent review of the Novotel London Heathrow. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we...

Miami, Florida
Reviewed 29 July 2014

Review collected in partnership with Accorhotels.com
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Thank Fredy D
Julian M, Manager at Novotel London Heathrow, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Just a short drive from one of London's main international airports, Novotel London Heathrow Airport is the perfect place for a stopover. Whether travelling in or out of the capital, you are guaranteed a restful night's sleep. Enjoy the luxury of our indoor heated swimming pool and ensure your travels are stress-free at Novotel. ... more   less 

Additional Information about Novotel London Heathrow

Address: Cherry Lane, West Drayton UB7 9HJ, England
Region: United Kingdom > England > Greater London > West Drayton
Price Range: ₹ 4,074 - ₹ 7,316 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel London Heathrow 4*
Number of rooms: 178
Reservation Options:
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Also Known As:
Novotel London Heathrow Hotel West Drayton
Novotel Hotel London Heathrow
Novotel West Drayton
West Drayton Novotel
Novotel London Heathrow West Drayton, Greater London, UK
Hotel Style:
#1 Green Hotel in West Drayton
#3 Family Hotel in West Drayton
#3 Luxury Hotel in West Drayton
#5 Business Hotel in West Drayton
#6 Romantic Hotel in West Drayton
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Questions & Answers

Here's what travellers have asked, with answers from Novotel London Heathrow staff and other travellers.
32 questions
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Questions? Get answers from Novotel London Heathrow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from lifts.”
 of 5 bubbles RufusBrisbane, 15 Jan 2017 | Read review
“Perhaps ask for a quiet one (end of corridor).”
 of 5 bubbles BrianH618, 4 Jan 2017 | Read review
“i would say: lower the floor lesser the noise from those jet engines”
 of 5 bubbles EYESCUBE, 1 Jan 2017 | Read review
“Executive room or suite”
 of 5 bubbles 304lekana, 26 Nov 2016 | Read review
“If you don't mind walking a long hall, ask for a higher floor and in the back of the hotel.”
 of 5 bubbles JonatheTravelerT, 15 Nov 2016 | Read review
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