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09/07/2017 10/07/2017
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    Novotel London Heathrow

    Cherry Lane, West Drayton UB7 9HJ, England
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$ 184
          US$ 88
          US$ 184
          US$ 88
          US$ 184
          US$ 88
          Traveller (321)
          Room & Suite (118)
          Dining (33)
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          Overview
          • Excellent29%
          • Very good42%
          • Average19%
          • Poor6%
          • Terrible4%
          Travellers talk about
          “swimming pool” (96 reviews)
          “the sofa bed” (34 reviews)
          Free Wifi
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Pets Allowed
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Shuttle Bus Service
          4.0 Star Hotel
          All hotel details
          Offers from Novotel London Heathrow
          Special Offer: CHEAPEST RATES ONLINE!
          Hotel deals
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          Crowne Plaza Hotel London-Heathrow
          2,847 reviews
          #3 of 12 hotels in West Drayton
           
          Hyatt Place London Heathrow Airport
          2,789 reviews
          #2 of 12 hotels in West Drayton
           
          Renaissance London Heathrow Hotel
          1,755 reviews
          #3 of 23 hotels in Hounslow
           
          Leonardo Hotel London Heathrow Airport
          1,674 reviews
          #4 of 12 hotels in West Drayton
           
          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
          Standard Room

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          Standard Room

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          Reviews (2,366)
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          There are newer reviews for Novotel London Heathrow See the most recent reviews

          1,001 - 1,005 of 2,366 reviews

          Reviewed 17 June 2014 via mobile

          Stayed here for one night in a triple room. 3rd bed was as hard as concrete and was not worth paying £250 a night for. Location is not bad, breakfast was average. Just about acceptable but completely over pricedMore

          Thank R4ja1
          Response from Julian M, Manager at Novotel London HeathrowResponded 18 June 2014

          Dear R4ja1, Thank you for taking the time to write a review about your experience following your stay with us. I am grateful for your comments and we will look into the different subjects you have been referring to. I can already reassure you that...More

          Reviewed 17 June 2014

          I stayed there for 4 nights and I must say I didn't enjoy anything about it. It looked a cheap highway motel with nothing around. Rooms were noisy with the running water in sewage pipes. You could even wake up with the sound of door...More

          Thank godofrock
          Response from Julian M, Manager at Novotel London HeathrowResponded 18 June 2014

          Dear godofrock, Thank you for your feedback. I am truly sorry to hear about the inconvenience caused during your last stay. As a matter of fact, the points mentioned in your comment do not reflect our normal standards of service. I will hence address them...More

          Reviewed 17 June 2014

          For an airport hotel, the Novotel is good. Checkin was quick, the room was clean and standard Novotel furniture but was not too worn as some other hotels. Connecting to Terminal 5 was either 15m bus or taxi, the one downside, that it is not...More

          Thank Christopher B
          Response from Julian M, Manager at Novotel London HeathrowResponded 18 June 2014

          Dear Christopher B, We are very pleased to hear that we made your stay enjoyable and that all the services you used were at your satisfaction. I am sure that this feedback will serve as an encouragement to all of our staff as we strive...More

          Reviewed 15 June 2014 via mobile

          Never normaly write reviews but feel this hotel deserves a mention. Stayed at this Novotel heathrow for two nights on a legoland break and it did not disappoint. The only reason it is not 5 stars is because we were originally booked into a superior...More

          Thank April B
          Response from Julian M, Manager at Novotel London HeathrowResponded 18 June 2014

          Dear April B, Thank you so much for this fantastic review. We are so pleased that you have enjoyed our hotel and the family offer which includes welcome gift for the children, play area and swimming pool. We are also glad that you liked the...More

          Reviewed 14 June 2014

          I attended a conference here but did not stay overnight so cannot comment on rooms. The conference facilities were not up to standard, a soulless room, small and crowded with too little space to make accessing exits easy. Refreshments were adequate, but the serve yourself...More

          1  Thank snailrunner
          Response from Julian M, Manager at Novotel London HeathrowResponded 16 June 2014

          Dear snailrunner, Thank you for reviewing your conference day at our hotel. We are disappointed to hear that the event you attend to was not at your satisfaction. We can confirm that all the conference arrangements are made in agreement with the organizers and so...More

          Crowne Plaza Hotel London-Heathrow
          2,847 reviews
          #3 of 12 hotels in West Drayton
           
          Hyatt Place London Heathrow Airport
          2,789 reviews
          #2 of 12 hotels in West Drayton
           
          Renaissance London Heathrow Hotel
          1,755 reviews
          #3 of 23 hotels in Hounslow
           
          Leonardo Hotel London Heathrow Airport
          1,674 reviews
          #4 of 12 hotels in West Drayton
           
          About
          Awards & Recognition
          GreenLeadersBronze level
          Amenities
          • Top amenities
          • Pool
          • Restaurant
          • Room Service
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Children Activities (Kid / Family Friendly)
          • Shuttle Bus Service
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Room amenities
          • Air Conditioning
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          Details
          • Price range
          • US$ 67 - US$ 149 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #1 Green Hotel in West Drayton
          • #3 Family Hotel in West Drayton
          • #4 Luxury Hotel in West Drayton
          • #5 Business Hotel in West Drayton
          • #6 Romantic Hotel in West Drayton
          • Room types
          • Suites ,
          • Accessible rooms ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 178
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Orbitz, Expedia, Ctrip TA, Priceline, Hotwire, ACCOR, TripOnline SA, Cancelon, Cheap Tickets, Hotel.de and HotelQuickly so you can book your Novotel London Heathrow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United Kingdom >
          • England >
          • Greater London >
          • West Drayton
          • Also Known As
          • Novotel London Heathrow Hotel West Drayton ,
          • Novotel Hotel London Heathrow ,
          • Novotel West Drayton ,
          • West Drayton Novotel ,
          • Novotel London Heathrow West Drayton, Greater London, UK
          Add Photo Photos
          Traveller (321)
          Room & Suite (118)
          Dining (33)
          Pool & Beach (8)
          Hotel & Grounds (201)
          Bathroom (40)
          Family and Play Areas (8)
          Business Centre & Event Rooms (4)
          Nearby
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          Park Inn by Radisson Hotel & Conference Centre London Heathrow
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Stephen B
          is their a fridge or tea making facilities in the rooms
          10 June 2017|
          Answer Show all 3 answers
          Response from Roberto A | Property representative |
          Dear Stephen B, All of our rooms have tea making facilities - kettle, tea bags, milk, and fridges as well. Our executive rooms and suites have complimentary Nespresso machines to use too. Please do not hesitate if you... More
          1
          Vote
          Pete and Kathy T
          Hi please help I recently booked accomadation at your hotel by mistake.not being used to doing all of this I thought I was booking novotel in paddington!!I'm so upset, I now realize the accom in paddington is way more expensive so wondering and hoping could you please cancel my reservation as I have really stuffed up and appreciate some help please advise...Warm Regards Kathy Taylor...booking ref is FGGLBGTG
          26 March 2017|
          Answer
          Response from Robin C | Reviewed this property |
          This request has been sent to Tripadvisor to me rather than the hotel. Dependent on whether you booked with a cancellation clause, I am sure they will let you do so. You need to contact them!
          0
          Votes
          sianlewis2015
          Could we leave our car in your car park for 10 nights and how much would the cost be? or alternatively, if we catch a National Express to Heathrow Terminal 2 the night before our flight, are there any shuttles that take us to your hotel and at what cost?
          19 March 2017|
          Answer Show all 7 answers
          Response from Suzanne C | Reviewed this property |
          We did not park at the hotel so you need to call them about parking costs. There is a Hoppa Bus that takes you to Heathrow and the front desk has a schedule. However, it is faster if you take one of the cars the hotel... More
          0
          Votes
          Room Tips
          "do not stay at this hotel."
          Read review
          "Double check 4*hotels"
          Read review
          "Our room was quiet but with no view. The whole place seemed to have good sound insulation"
          Read review
          "family suites were ideal for family of 4 with young children age 10 and 9"
          Read review
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