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Holiday Inn London - Heathrow Ariel

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1,478 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn London - Heathrow Ariel
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Showing 1,378: English reviews
cleethorpes
Reviewed 8 January 2017 via mobile

Design of hotel means rooms are small but executive room clean comfortable and cracking view of the runway food good and staff helpful cannot print boarding pass at hotel has to be sent to you as email better value for money than crowne plaza

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Helpful?
Thank CleethorpesGtfcfan
Curtis G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Guest, Thank you for your review! I am happy that you have had a good stay with us due to our good food and helpful staff! We hope to see you soon. Kind Regards Curtis Goodwin Food & Beverage Manager

Las Vegas, Nevada
Reviewed 7 January 2017

I have stayed here before and I found it very good again for an overnight before a flight. Rooms are clean and quiet, there is a bar for snacks and light meals and a restaurant if you don't feel like going out. I am a Platinum member so had a 2 pm check out, perfect for my afternoon flight back...

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Helpful?
Thank travelermi
Curtis G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Guest, Thank you for your review! I am happy that you have had an excellent stay with us due to your clean and quiet room but also being able to check out late for your afternoon flight. We hope to see you soon. Kind Regards Curtis Goodwin Food & Beverage Manager

London
Reviewed 6 January 2017

We stayed overnight at this hotel prior to an early check in at Terminal 3 Heathrow. It was clean, modern and functional but comfortable with good service and a nice breakfast. About 1 mile from Heathrow. Will stay here again. We booked an Executive room which was a good size and fitted us and our 3 cases and 2 rucksacks...

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Helpful?
Thank Sam44London
Curtis G, Guest Relations Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Sam, Thank you for your review! I am happy that you have had a great stay with us due to our clean and comfortable rooms. I am glad you will stay with us again, if you ever in Heathrow! We hope to see you soon. Kind Regards Curtis Goodwin Food & Beverage Manager

Reviewed 3 January 2017

The rooms are tiny, just like a matchbox ; you need to really watch your step. I had a plumbing issue in my room as well. The only advantages to this place are that it is within the Free Travel Zone of Heathrow Airport and that the room rates are low.

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Helpful?
Thank R_WellTravelled
Curtis G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Guest, Thank you for your review! I am sorry that we have not met your expectations on this occasion due to the size of your room and a plumbing issue. I am glad you made most of the free public bus' available though! There can be no excuse for any of our valued and loyal guests not to receive...

Reviewed 2 January 2017 via mobile

Was put up here when our flight was cancelled at a very foggy Heathrow. Room was a tiny box, just enough room to walk round the bed but no room to open our cases on the floor. Ok, this was voucher food for the airline but it really was poor.

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Helpful?
Thank Jeffrey W
Curtis G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Jeffrey, Thank you for your review! I am sorry that we have not met your expectations on this occasion due to your size of your room. There can be no excuse for any of our valued and loyal guests not to receive a truly Great Experience when they visit us and I’m sorry this wasn’t the case for you....

Reviewed 1 January 2017 via mobile

When we visit family in England, we've used this hotel for a one night stay as we arrive or prior to our departure. The proximity to Heathrow is perfect. It's easily accessible for our family members to pick us up or drop us off. The rooms are clean and comfortable. We love to drop our bags in our room and...

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Helpful?
Thank Mamaju10
Curtis G, Guest Relations Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Guest, Thank you for your review! I am happy that you have had a great stay with us due to our proximity to Heathrow! We hope to see you soon. Kind Regards Curtis Goodwin Food & Beverage Manager

Pontefract, United Kingdom
Reviewed 30 December 2016

My Wife and I stayed at this hotel when visiting the South East of England. We had a couple of nights here so we could visit central London. The hotel was nice with handy parking. The restaurant food was great along with the breakfast. Tube station (Hounslow West) was about an hour walk for the Piccadilly line into London.

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Helpful?
Thank David P
Curtis G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear David, Thank you for your review! I am happy that you have had a great stay with us due to our great food both in the evening and for breakfast! We hope to see you soon. Kind Regards Curtis Goodwin Food & Beverage Manager

Melbourne, Australia
Reviewed 29 December 2016

Stayed here for one night in a double room. location of the hotel is good if you want to be close to the nearest airport. We took one of the buses direct to Heathrow the next morning at 4:45am, was a 10 minute ride from memory and it was free. The room was clean and quite spacious, included a complimentary...

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Helpful?
1Thank Will_B4291
Curtis G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Will, Thank you for your review! I am happy that you have had a great stay with us due to your clean room and great food you had in our Restaurant! We hope to see you soon. Kind Regards Curtis Goodwin Food & Beverage Manager

Reviewed 26 December 2016

Easy assessable free Shuttle service offered from London transport. Friendly welcome at the reception ,room was simple but comfortable and clean. Room service was efficient and the Wake up call was on time .Hotel needs a bit of refreshing and details to be taken care of otherwise Good Had a couple of hour to relax after a long transatlantic crossing...

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Helpful?
Thank Nic S
Curtis G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Nic, Thank you for your review! I am happy that you have had a great stay with us due to our friendly reception team and efficient room service. We hope to see you soon. Kind Regards Curtis Goodwin Food & Beverage Manager

Reading, United Kingdom
Reviewed 21 December 2016

Stayed prior to going on a flight due to location - would not recommend needs a good overhaul and redecoration in the bed rooms. Food was average nothing to get excited about and a bit pricy for what you get. Would try other hotels in the area.

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Helpful?
Thank Gill E
Curtis G, Guest Relations Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Gill, Thank you for your review! I am sorry that we have not met your expectations on this occasion due to the overall condition of our property and the value for money in our F&B outlets. There can be no excuse for any of our valued and loyal guests not to receive a truly Great Experience when they visit...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn London Heathrow Ariel is located conveniently just minutes away from London Heathrow Airport. We are a short ride on the Heathrow Express from Central London. Being the first Airport Hotel at Heathrow we know what it takes to make it feel 'home from home'. We offer our guest's designed blackout rooms with double glazed windows to help with a good nights sleep and a fresh start before your meeting or a long flight. The Holiday Inn London Heathrow Ariel offers Airport Parking at very competitive rates. Either flying for business or leisure, you can benefit from our Park and Fly package All the bedrooms and the public area have Air Conditioning and standard Speed Internet Access. The Holiday Inn London Heathrow Ariel offers a fully equipped, purpose built conference centre for your meeting and training needs. The Airport Shuttle operated by BAA & National Express, Hotel Hoppa H6 runs to & from the hotel and Heathrow Airport terminals 2 & 3 and Hotel Hoppa H56 runs to & from the hotel and Heathrow Airport terminals 4 & 5 every 15 minutes everyday. Adult price is 4.50 per person one way. From Terminal 4, take the Heathrow Express (Free) to T2 & 3 and then take the Airport Shuttle as above. Secondly there is also FREE London Bus' available from just opposite the hotel to take you to terminals. (285,111,105,140) these four bus' will take you to Terminals 2 & 3. The (423) Bus will take you to terminal 5 and the (555 or 556) will take you to Terminal 4 for FREE. You can also get the (285) to Hatton Cross for FREE this is also a London Underground Station. All these FREE bus' also are FREE for coming back from Terminals. Thirdly we have Taxi's on call to take you to all Terminals, 2 & 3 is £10 and 4 & 5 £16 for a standard Taxi. Kids Stay & Eat Free* *Terms and Conditions apply. ... more   less 

Additional Information about Holiday Inn London - Heathrow Ariel

Address: 118 Bath Road, Hayes UB3 5AJ, England
Region: United Kingdom > England > Greater London > Hayes
Price Range: ₹ 4,705 - ₹ 8,603 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn London - Heathrow Ariel 3*
Number of rooms: 184
Reservation Options:
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Also Known As:
Holiday Inn London - Heathrow Ariel Hotel Hayes
Holiday Inn Hayes
Hayes Holiday Inn
Holiday Inn London - Heathrow Ariel Hayes, Greater London, UK
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn London - Heathrow Ariel staff and other travellers.
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Questions? Get answers from Holiday Inn London - Heathrow Ariel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on the side near the airport so that you can see the planes coming in and out”
 of 5 bubbles catherinelF1653ZD, 20 Feb 2017 | Read review
“Stay somewhere else. Do not stay here if you are trying to impress someone.”
 of 5 bubbles tonyjane, 13 Feb 2017 | Read review
“Ask for a room facing the runway if you like planes..”
 of 5 bubbles Jorickhols, 8 Feb 2017 | Read review
“The interior hallway is circular and narrow. I like a room close to the lift.”
 of 5 bubbles jetsetgypsy, 16 Jan 2017 | Read review
“Be a member of the IHG reward club to get a room on a higher level.”
 of 5 bubbles DavidP734, 30 Dec 2016 | Read review
5 of 5