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Holiday Inn London - Heathrow Ariel

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1,478 Reviews from our TripAdvisor Community

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Showing 1,378: English reviews
Start your review of Holiday Inn London - Heathrow Ariel
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Leeds, United Kingdom
Reviewed 3 days ago NEW

we stayed at the holiday inn London Heathrow Ariel over night 18th to the 19th of February to go and see the MOTOWN the musical at the Shaftesbury theatre. I can highly recommend any who loves MOTOWN to go and see the show it was excellent we went with national holidays we wouid recommend that you go on an organised...

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Helpful?
Thank catherine l
Curtis G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Catherine, Thank you for your review! I am happy that you have enjoyed your stay and time in London due to our great staff and also plenty of variety at Breakfast! We hope to see you soon. Kind Regards Curtis Goodwin Food & Beverage Manager

Binfield, United Kingdom
Reviewed 5 days ago NEW

Standard IHG Holiday Inn . I like IHG product and tend use them as my preferred hotel chain depending on my trip Ideal situation on the Bath Road served by a shuttle bus service into the Airport Good sized room , clean , tea and coffee making facilities , shower room , basin , toilet etc . Selection of pillows,...

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Helpful?
Thank Spachick64
Curtis G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Guest, Thank you for your review! I am happy that you have had a good stay with us due to our hotel having the amenities you needed to be comfortable. We hope to see you soon. Kind Regards Curtis Goodwin Food & Beverage Manager

Reviewed 1 week ago via mobile

Hotels at airports are never great, let's face it. But this place is just lacking something. Yes it's handy to the airport but that's pretty much all that's going for it. The hotel is dated and rather than just refurbishing it, they're trying to just do the minimal. You can see they've made some effort to upgrade but the bathrooms...

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Helpful?
Thank Sarah W
Curtis G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Sarah, Thank you for your review! I am sorry that we have not met your expectations on this occasion due to the overall experienced you received from your room to your evening meal. There can be no excuse for any of our valued and loyal guests not to receive a truly Great Experience when they visit us and I’m...

Newcastle upon Tyne, United Kingdom
Reviewed 1 week ago

Blimey. Where to start. This hotel ( at least the room I was in) was so dated and old I expected George and Mildred Roper to be sat there under a budgies cage. Tiny rooms, depressing corridor, old discoloured bath with sealant on top of sealant hiding God knows what. Rattly old cupboards with a musty smell, old fittings, switches...

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Helpful?
Thank tonyjane
Curtis G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Guest, Thank you for your review! We are really sorry that we have not met your expectations on this occasion due to the overall condition of your room, with our hotel being over 55 years old it is starting to show its age in some aspects. A refurbishment is imminent so keep an eye out! There can be no...

Guisborough, United Kingdom
Reviewed 1 week ago

Stayed here overnight, very convenient. Check in was quick and efficient and I was upgraded due to IHG membership. Room was very nice with everything as expected. Sound proofing was superb, very important as the hotel is within clear sight of the runways. Staff were friendly especially the evening bar staff. Because my flight was early in the morning I...

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Helpful?
Thank sparty328
Curtis G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Guest, Thank you for your review! I am happy that you have had a peaceful stay with us due to our friendly bar staff and also receiving a room upgrade! We hope to see you soon. Kind Regards Curtis Goodwin Food & Beverage Manager

A TripAdvisor Member
2 reviews
Reviewed 1 week ago via mobile

The hotel is perfect for a layover. The staff is friendly and helpful (even provided a converter for my cell phone.) The room was small but suitable and clean. If you're checking in late be sure to get something to eat since the restaurant closes early. The complimentary breakfast was good with varied selection. Public transportation is available from the...

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Helpful?
Thank A TripAdvisor Member
Curtis G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Guest, Thank you for your review! I am happy that you have enjoyed your stay with us due to our friendly and helpful staff. We hope to see you soon. Kind Regards Curtis Goodwin Food & Beverage Manager

Verwood, United Kingdom
Reviewed 2 weeks ago

We have stayed here on numerous occasions when flying out of Heathrow. The price is good especially if you need to park the car. It stays on sight. The hoppa is only 4.50 each way per person . Or a taxi £16.00 single trip. Get the hotel to call you a taxi. On return get the taxi driver to give...

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Helpful?
Thank Jorickhols
Curtis G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Guest, Thank you for your review! I am happy that you have enjoyed your stay with us due to our airport facing rooms! We hope to see you soon. Kind Regards Curtis Goodwin Food & Beverage Manager

Cambridge, United Kingdom
Reviewed 2 weeks ago

We stayed here before an early flight to the USA and it is in a great location. The hotel is a stones throw from the terminal and the buses run from about 4am but there are always taxi cabs etc. if the buses are not there. The staff at the hotel are quick, polite and courteous - they also know...

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Helpful?
Thank Charlieandaustinsmum
Curtis G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Charlie, Thank you for your review! I am happy that you have had such a great stay with us due to our convenience and knowledgeable staff. We hope to see you soon. Kind Regards Curtis Goodwin Food & Beverage Manager

London
Reviewed 3 weeks ago

the bathroom was poorly ventilated and as a consequence smelt. it had no hairdryer which was a nuisance because I could not wash my hair. T he room itself was very small and poorly lit. with some of the lights not working The staff were efficient and friendly .The menu was limited and expensive. However the quality of the food...

Review collected in partnership with Galahotels.com
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Helpful?
Thank glynist2017
Curtis G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Guest, Thank you for your review! I am sorry that we have not met your expectations on this occasion due to the overall condition of your room, I am glad you did enjoy your food though. There can be no excuse for any of our valued and loyal guests not to receive a truly Great Experience when they visit...

Reviewed 3 weeks ago

This was the original purpose built hotel for Heathrow Airport. It's not new, not very big, and has no gym. Located on Harlington Corner, Bath Road just north of Heathrow it's just within the 'free travel zone' of the airport. That means you can catch a 140 bus direct from Heathrow Central Bus Station direct to Harlington Corner for free!...

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Helpful?
1Thank Adrian G
Curtis G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Adrian, Thank you for your review! I am happy that you enjoyed staying with us due our convenience for Heathrow airport. We hope to see you soon. Kind Regards Curtis Goodwin Food & Beverage Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn London Heathrow Ariel is located conveniently just minutes away from London Heathrow Airport. We are a short ride on the Heathrow Express from Central London. Being the first Airport Hotel at Heathrow we know what it takes to make it feel 'home from home'. We offer our guest's designed blackout rooms with double glazed windows to help with a good nights sleep and a fresh start before your meeting or a long flight. The Holiday Inn London Heathrow Ariel offers Airport Parking at very competitive rates. Either flying for business or leisure, you can benefit from our Park and Fly package All the bedrooms and the public area have Air Conditioning and standard Speed Internet Access. The Holiday Inn London Heathrow Ariel offers a fully equipped, purpose built conference centre for your meeting and training needs. The Airport Shuttle operated by BAA & National Express, Hotel Hoppa H6 runs to & from the hotel and Heathrow Airport terminals 2 & 3 and Hotel Hoppa H56 runs to & from the hotel and Heathrow Airport terminals 4 & 5 every 15 minutes everyday. Adult price is 4.50 per person one way. From Terminal 4, take the Heathrow Express (Free) to T2 & 3 and then take the Airport Shuttle as above. Secondly there is also FREE London Bus' available from just opposite the hotel to take you to terminals. (285,111,105,140) these four bus' will take you to Terminals 2 & 3. The (423) Bus will take you to terminal 5 and the (555 or 556) will take you to Terminal 4 for FREE. You can also get the (285) to Hatton Cross for FREE this is also a London Underground Station. All these FREE bus' also are FREE for coming back from Terminals. Thirdly we have Taxi's on call to take you to all Terminals, 2 & 3 is £10 and 4 & 5 £16 for a standard Taxi. Kids Stay & Eat Free* *Terms and Conditions apply. ... more   less 

Additional Information about Holiday Inn London - Heathrow Ariel

Address: 118 Bath Road, Hayes UB3 5AJ, England
Region: United Kingdom > England > Greater London > Hayes
Price Range: ₹ 4,695 - ₹ 8,653 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn London - Heathrow Ariel 3*
Number of rooms: 184
Reservation Options:
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Also Known As:
Holiday Inn London - Heathrow Ariel Hotel Hayes
Holiday Inn Hayes
Hayes Holiday Inn
Holiday Inn London - Heathrow Ariel Hayes, Greater London, UK
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn London - Heathrow Ariel staff and other travellers.
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Questions? Get answers from Holiday Inn London - Heathrow Ariel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on the side near the airport so that you can see the planes coming in and out”
 of 5 bubbles catherinelF1653ZD, 20 Feb 2017 | Read review
“Stay somewhere else. Do not stay here if you are trying to impress someone.”
 of 5 bubbles tonyjane, 13 Feb 2017 | Read review
“Ask for a room facing the runway if you like planes..”
 of 5 bubbles Jorickhols, 8 Feb 2017 | Read review
“The interior hallway is circular and narrow. I like a room close to the lift.”
 of 5 bubbles jetsetgypsy, 16 Jan 2017 | Read review
“Be a member of the IHG reward club to get a room on a higher level.”
 of 5 bubbles DavidP734, 30 Dec 2016 | Read review
5 of 5