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Ibis London Heathrow Airport

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#7 of 12 Hotels in Hayes
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3,942 Reviews from our TripAdvisor Community

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There are newer reviews for Ibis London Heathrow Airport
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Showing 3,407: English reviews
Brisbane
Reviewed 30 September 2013

As the title says. OK if staying one night. We used it only as stop over after 13 hour flight prior to collecting hire car. Room was acceptable and slept well. The downside for us was the service with the wait to check in long however may have been impacted by a lot of arrivals. Staff friendly however were being...

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Helpful?
Thank ferrett1
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your comments, I hope that we will have the opportunity to welcome you back to Ibis Heathrow again in the future. Kind Regards, Richard Lee General Manager

united kingdom
Reviewed 29 September 2013

Rooms ok what I expect for the money, staff ok , but worst part was the evening meal me and three friends ordered, quite frankly, all I can say it was the worst meal I have ever had, head waiter helpfully enough when we voiced our opinion, but has put me off staying there again that's for sure.!!!!

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Helpful?
Thank David V
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for your feedback. I was sorry to learn that you were dissapointed with your meal, and I have passed your feedback on to our restaurant and kitchen teams. I hope that the rest of your stay was more satisfactory. Kind Regards, Richard Lee General Manager

Stony Stratford
Reviewed 29 September 2013

We stayed pre flight from Heathrow and found the Ibis to be the perfect place for a one night stay, the rooms are nicely decorated and clean. For the £40 price paid for the double room you couldn't get much better. Also used the hoppa bus to get into our terminal the following morning, hotel is one of those where...

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Helpful?
Thank sejambi
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank You for your review, I am delighted that you enjoyed your stay with us at Ibis London Heathrow. I hope to see you again on your next trip. Kind Regards, Richard Lee General Manager

Victoria
Reviewed 28 September 2013

Hi I have just booked the Ibis London Heathrow Airport Hotel once again for my next transit through to Dublin. I have to express my joy when viewing and comparing prices of hotels in the area to once again find the Ibis to be the best value for money around. This will be my 3rd or 4th stay at this...

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Helpful?
Thank Victoriasharon10
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for your kind review; it is always a pleasure to receive positive feedback from a satisfied guest. I am glad that you keep coming back, and we appreciate your loyalty to the hotel. I am sure other readers will also appreciate your travel tips, especially regarding advance booking. Indeed we now offer a new Advance Saver rate exclusively...

Carmel, Indiana
Reviewed 27 September 2013

Stayed here for one night with the family while on a business trip to the UK. Not the best Ibis I have stayed in. Staff were ok, friendly but not very efficient. The room was small and not very clean. Underneath the bed had not been hoovered in months which to be honest I found disgusting. Bar and restaurant areas...

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Helpful?
Thank Gaquinn
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for your review, I am sorry that on this occassion you were dissapointed with your stay. I can assure you that we take all feedback with the upmost seriousness and we will take appropriate action accordingly. If you wish to discuss your feedback in more detail, please contact me directly at the hotel. Kind Regards, Richard Lee General...

New Delhi, India
Reviewed 27 September 2013

Rooms: Very neat and clean. Calm. Easy access to the airport. very attractive from price point. Breakfast has a lot of options. stayed for 3 days. By default, would not get shampoo, soaps, and so may require to ask. Buses and shuttle services to the airports are available every half an hour. No availability of gymasium

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Helpful?
Thank pramah
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for your feedback, I am glad that you had a good stay with us and I hope to see you again next time you are in the UK. Kind Regards, Richard Lee General Manager

Sudbury
Reviewed 27 September 2013

This "converted to Ibis" hotel was clean and very good value, especially if you're just looking for a place to sleep over and catch a flight the next morning. Location is 10-15 minutes by Hoppa Bus to Terminal 1 or 3. If you're travelling from downtown, the Piccadilly Line is 45-50 minutes to terminal 3 and cost 5.50GBP. The Hoppa...

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Helpful?
Thank denis-in-sudbury
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your comments, I am glad that you enjoyed your stay with us at Ibis London Heathrow. For future reference our website offers a choice of prepaid, or fully flexible rates. The prepaid rates offer lower prices but cannot be changed or cancelled, whereas the full price flexible rate can be cancelled up until 2pm on the...

uk
Reviewed 26 September 2013

Ok. No real surprises here. Standard ibis stuff, with small rooms and a restaurant bar. Comfortable bed and good shower, but the carpet had a rather nasty tacky feel to it reminiscent of a back street cinema. The restaurant was ok but overpriced (£16 for a burger and chips which while a good size was pretty soggy). Oddly I had...

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Helpful?
Thank dlbUk
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your review. I am pleased that overall you were satisfied with your stay, and we have noted your feedback. I hope you will choose to stay with us again next time you fly from Heathrow. Kind Regards, Richard Lee General Manager

Sacramento, California
Reviewed 26 September 2013

After 21 days traveling, I was looking for an inexpensive hotel for a stopover, before flying to the states. The Ibis was an excellent choice and certainly can be recommended. After buying a round trip ticket from the driver, the Hoppa bus ride was about 15 minutes from the terminal to the hotel. As this is a large hotel with...

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Helpful?
Thank jfoote
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank You for your feedback, I am pleased that you had a good stay with us at Ibis Heathrow and I hope to see you again soon. Kind Regards, Richard Lee General Manager

Brisbane, Australia
Reviewed 24 September 2013

Stayed here 24th Sept overnight. Rooms basic, but clean and bed comfortable. Ate in restaurant- tried 3times to get in to restaurant -long queue each time. when finally got a table, and ordered, our first choice was no longer available, then it took almost an hour to get our food. Both meals were very basic-chicken korma and steak pie -...

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Helpful?
Thank brbris
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for posting your feedback. I am sorry that you had a dissapointing expereince in our restaurant, I have noted your comments and will address them with our Food & Beverage team. I hope that the rest of your stay was more satisfactory. Kind Regards, Richard Lee General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
Services
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Ibis Hotel Heathrow is 1.2 Miles from terminals 1,2,3 & 4, and 4 miles from Terminal 5. The Hoppa bus goes every 20 minutes to & from the airport costing £5; take H6 from T1/2/3 or H56 from T4/5. There are also free local buses from Heathrow Central to Harlington Corner which is 2 min walk to hotel (buses 105/111/140). Central London is 15 minutes by train on Heathrow Express or 45min by tube on the Piccadilly line. Guests driving must register car at reception as we operate a ticketless carpark using ANPR cameras and parking costs £12 per day. Please use UB35AN for Satnav Ibis Hotel Heathrow offers 356 comfortable ensuite rooms, with Free Wifi, air-cooling, tea & coffee facilities and Freeview TV channels. Foggs Kitchen & Bar is located on the ground floor and is open 24 hours per day. Our breakfast buffer is served from 06:30-10:00 everyday, with a light continental breakfast served from 04:00 to 06:30 for early risers, or 10:00-12:00 for late risers. The bar menu is served midday to midnight with a range of international dishes, and the main restaurant is open 17:30 to 22:15 for dinner service. We also serve soft drinks and hot bar meals 24/7 - perfect if you are arriving from a late flight. ... more   less 

Additional Information about Ibis London Heathrow Airport

Address: 112 Bath Road, Hayes UB3 5AL, England
Region: United Kingdom > England > Greater London > Hayes
Price Range: ₹ 3,206 - ₹ 5,632 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis London Heathrow Airport 3*
Number of rooms: 356
Reservation Options:
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Also Known As:
Ibis London Heathrow Airport Hotel Hayes
Ibis Hotel Hayes
Accor London Heathrow Airport
Ibis London Heathrow Airport Hayes, Greater London, UK
Hotel Style:
#2 Green Hotel in Hayes
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Questions & Answers

Here's what travellers have asked, with answers from Ibis London Heathrow Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room away from main road was quiet”
 of 5 bubbles pjpickburn, 27 Nov 2016 | Read review
“DONOT choose a room near the parking. Avoid the first or second floor”
 of 5 bubbles WanderCezy, 22 Nov 2016 | Read review
“Air conditioner need to be able to cool even in winter”
 of 5 bubbles 463nicolasn, 22 Nov 2016 | Read review
“We were on the 4th floor (odd number room) overlooking a runway had had very little noise thanks to excellent glazing.”
 of 5 bubbles davidsF7341IM, 16 Nov 2016 | Read review
“Make sure you have your own wifi as the hotels is awful.”
 of 5 bubbles U6050MXdarrenh, 16 Nov 2016 | Read review
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