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Ibis London Heathrow Airport

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#7 of 12 Hotels in Hayes
GreenLeadersBronze level
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3,942 Reviews from our TripAdvisor Community

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There are newer reviews for Ibis London Heathrow Airport
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Showing 3,407: English reviews
Newton Abbot, United Kingdom
Reviewed 4 October 2013

Stayed here for one night prior to long haul to Vancouver. Really good value: decent room with usual amenities, very pleasant staff from all round the world, handy bar and restaurant within the building. Conveniently located and with regular 'bus service into the terminals. We'll stay here again and hopefully it will be at a similarly good rate.

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Helpful?
Thank LuzechSpur
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for posting your review, I am glad that you enjoyed your breif stay with us at Ibis Heathrow. To get the best rate for next time, you may be interested to know that we now offer an advance saver exclusively on our own website which gives you up to 15% off when you book 15 days in advance....

Grosse Pointe, Michigan
Reviewed 4 October 2013

The hotel needs a total redo/makeover... very dated. The room was probably the smallest room I have ever encountered, felt almost claustrophobic. Hallways smelt like a gym locker... totally gross experience, will not be using again.

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Helpful?
Thank judithGodard
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for your feedback, but I am sorry that on this occassion the hotel did not meet your expectations. Please do not hesitate to contact me directly at the hotel if you wish to discuss this matter in more detail. Kind Regards, Richard Lee General Manager

Winnipeg, Canada
Reviewed 2 October 2013

We needed a hotel to stay one night on our trip back to Canada from Italy. From the reviews on Trip Advisor and the very attractive rate we obtained on booking.com we selected the Ibis. It worked out perfectly for us. The hotel is located within the Heathrow free transit zone so with a free bus ride and a short...

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1Thank espressotritom
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for posting your review, I am delighted that you enjoyed your stay with us at Ibis London Heathrow, and we hope to welcome you back again next time you are in the UK. Kind Regards, Richard Lee General Manager

London, Ontario, Canada
Reviewed 2 October 2013

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Thank Paul S
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Southend-on-Sea, United Kingdom
Reviewed 2 October 2013

We stayed at the Heathrow Ibis the night before our holiday to New York City. The staff were friendly and helpful, our room was clean, modern and well maintained. There is a lovely little restaurant and bar where you can take food up to your room plus there is a handy shuttle bus to and from the airport on a...

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Helpful?
Thank Ladygogo84
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your comments, I am glad that you enjoyed your stay with us at Ibis London Heathrow, and I hope that the rest of your hoiday was also good. We hope to see you again next time you fly from Heathrow. Kind Regards, Richard Lee General Manager

hereford, UK
Reviewed 2 October 2013

The hotel is modern, convenient, very clean and friendly! This is one of the better Ibis hotels that I have stayed in. It has a Local Bus Service only a few yards away, which will take you to and from Heathrow, which is free! The rooms are clean and adequately large, with comfortable beds. The restaurant is also perfectly good....

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Helpful?
1Thank Mike_UK44
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for taking the time to write your review. I am delighted that you enjoyed your stay at Ibis London Heathrow. It is always a pleasure to receive a positive review, and I know my team will appreciate your comments too. We all look forward to welcoming you back again on your next trip. Kind Regards, Richard Lee General...

An Accor traveller
Bangalore, India
Level Contributor
11 reviews
11 helpful votes
Reviewed 1 October 2013

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1Thank An Accor traveller
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Durham, United Kingdom
Reviewed 1 October 2013

Return two night stay at this Hotel after staying last December.. Cannot be beaten for value and booking in advance got me an excellent rate of £35 pn which was just under half of what was being charged when I arrived.The front desk was efficient as ever and housekeeping likewise and pretty much the same as my last enjoyable visit...

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1Thank Falconry1
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for taking the time to write your review. I am delighted that once again you enjoyed your stay with us at Ibis London Heathrow. My team and I look forward to welcoming you back again soon on your next trip. Kind Regards, Richard Lee General Manager

London, United Kingdom
Reviewed 30 September 2013

Hotel was ok the staff just need to be told they are in the service industrie and they are there to for the customer, and if they could do it with a little more speed that would be helpful. Its handy for the Airport and not too expensive.

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Helpful?
Thank Steve B
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for your feedback. At Ibis customer service is very important to us, so I am sorry that on this occasion you were disappointed with the service you received. As I cannot retrieve your reservation details through Tripadvisor, and as you review does not detail the specific areas of dissatisfaction, I would appreciate if you could contact me directly...

Reviewed 30 September 2013

What you would expect for £99 with parking for 5 night included. BUT trying to find it from the address given is impossible it is not at 112 bath rd. use the holiday inn address next door. Tried calling for 30 mins but no answer. Apparently known problem but nobody warned even though we booked over phone.Did the job once...

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Helpful?
Thank Andrew M
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank You for posting your review. I am sorry that you had difficulty reaching us; our correct address is 112 Bath Road, Hayes, UB3 5AL. We are aware of an issue with some Satnav systems which give incorrect directions, so we have checked & corrected the coordinates of the hotel on all the major geomapping databases which are used by...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
Services
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Ibis Hotel Heathrow is 1.2 Miles from terminals 1,2,3 & 4, and 4 miles from Terminal 5. The Hoppa bus goes every 20 minutes to & from the airport costing £5; take H6 from T1/2/3 or H56 from T4/5. There are also free local buses from Heathrow Central to Harlington Corner which is 2 min walk to hotel (buses 105/111/140). Central London is 15 minutes by train on Heathrow Express or 45min by tube on the Piccadilly line. Guests driving must register car at reception as we operate a ticketless carpark using ANPR cameras and parking costs £12 per day. Please use UB35AN for Satnav Ibis Hotel Heathrow offers 356 comfortable ensuite rooms, with Free Wifi, air-cooling, tea & coffee facilities and Freeview TV channels. Foggs Kitchen & Bar is located on the ground floor and is open 24 hours per day. Our breakfast buffer is served from 06:30-10:00 everyday, with a light continental breakfast served from 04:00 to 06:30 for early risers, or 10:00-12:00 for late risers. The bar menu is served midday to midnight with a range of international dishes, and the main restaurant is open 17:30 to 22:15 for dinner service. We also serve soft drinks and hot bar meals 24/7 - perfect if you are arriving from a late flight. ... more   less 

Additional Information about Ibis London Heathrow Airport

Address: 112 Bath Road, Hayes UB3 5AL, England
Region: United Kingdom > England > Greater London > Hayes
Price Range: ₹ 3,206 - ₹ 5,545 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis London Heathrow Airport 3*
Number of rooms: 356
Reservation Options:
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Also Known As:
Ibis London Heathrow Airport Hotel Hayes
Ibis Hotel Hayes
Accor London Heathrow Airport
Ibis London Heathrow Airport Hayes, Greater London, UK
Hotel Style:
#2 Green Hotel in Hayes
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Questions & Answers

Here's what travellers have asked, with answers from Ibis London Heathrow Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room away from main road was quiet”
 of 5 bubbles pjpickburn, 27 Nov 2016 | Read review
“DONOT choose a room near the parking. Avoid the first or second floor”
 of 5 bubbles WanderCezy, 22 Nov 2016 | Read review
“Air conditioner need to be able to cool even in winter”
 of 5 bubbles 463nicolasn, 22 Nov 2016 | Read review
“We were on the 4th floor (odd number room) overlooking a runway had had very little noise thanks to excellent glazing.”
 of 5 bubbles davidsF7341IM, 16 Nov 2016 | Read review
“Make sure you have your own wifi as the hotels is awful.”
 of 5 bubbles U6050MXdarrenh, 16 Nov 2016 | Read review
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