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Ibis London Heathrow Airport

Expedia.comUS$ 51*
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#6 of 12 Hotels in Hayes
GreenLeadersBronze level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Ibis London Heathrow Airport
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4,255 Reviews from our TripAdvisor Community

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There are newer reviews for Ibis London Heathrow Airport
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Showing 3,678: English reviews
Weston-super-Mare, United Kingdom
Reviewed 1 week ago

Stayed for one night as an early flight the next day. The lobby area and facilities are good and service prompt, very modern. The rooms are not as modern and the carpets in our room looked like they had seen better days. But the room was clean, albeit very basic. But for an over night stay it was fine. We...

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Helpful?
Thank ash1-10
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Dear Guest, I am very grateful that you could take time to leave us your thoughts and write a review. Many thanks for mentioning about lobby area & good service. Your detailed information will be very helpful for many travelers so please accept my sincere gratitude for this. We hope to see you again in the very near future. Once...

Reviewed 1 week ago via mobile

Is a really nice hotel to stay. The stuff is grate and makes you feel really familiar with the place. One lady especially , I think her name was Arabela she was so sociable and patient as I alwyas like to chat a lot when I travel alone ☺. The food was ok as well and I didn't had to...

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Helpful?
Thank alexandru m
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Dear Guest, I am very grateful that you could take time to leave us your thoughts and write a review. Your detailed information will be very helpful for many travelers so please accept my sincere gratitude for this. We hope to see you again in the very near future. Once again many thanks for reviewing us, Kind regards, Chander Kaushik...

St John-in-Cornwall, United Kingdom
Reviewed 1 week ago

We stayed here on 30 March for one night pre-flight. We have used this hotel several times in the past and returned because we have always found it to be good value. This time we had a half board package; bed, breakfast and evening meal. The rooms here are small but clean, all you need for a night’s sleep. The...

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Helpful?
1Thank johnny-glen
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Dear Guest, I am very grateful that you could take time to leave us your thoughts and write a review. Many thanks for mentioning about clean room. Your detailed information will be very helpful for many travelers so please accept my sincere gratitude for this. We hope to see you again in the very near future. Once again many thanks...

Cork, Ireland
Reviewed 1 week ago via mobile

Fast check in, clean standard room, double glass window , good sleep. Room could be cleaner had some dust on my jacket after hanging it in wardrobe. 59£ good price. Bus H6 picks up in bus area in terminals and just front of hotel. Allow for 25 min to the door. Had a glitch while booking online at Ibis website,...

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Helpful?
Thank Oscar V
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Dear Guest, I am very grateful that you could take time to leave us your thoughts and write a review. Your detailed information will be very helpful for many travelers so please accept my sincere gratitude for this. We hope to see you again in the very near future. Once again many thanks for reviewing us, Kind regards, Chander Kaushik...

Guadalajara, Mexico
Reviewed 1 week ago via mobile

Good for a stop over that's it I think Ibis hotels were made for only spent one night not expecting more than that This is my third ibis hotel I tried and this time my mind was not expecting much and that was correct. Everything average

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Helpful?
Thank GVite
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Dear Guest, I am very grateful that you could take time to leave us your thoughts and write a review. Your detailed information will be very helpful for many travelers so please accept my sincere gratitude for this. We hope to see you again in the very near future. Once again many thanks for reviewing us, Kind regards, Chander Kaushik...

Stevenage, United Kingdom
Reviewed 1 week ago

Not a good view from our window, but that is not what we went for, just wanted to be near Heathrow airport. Unfortunately we had a loud buzzing noise in our room, no other room available as the hotel was full. However because they could not resolve the problem we did receive a refund. Room was small but clean with...

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Helpful?
Thank JoyandDen
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Dear Guest, I am very grateful that you could take time to leave us your thoughts and write a review. I am extremely sorry for the inconvenience you had because of the noise in the room. We process the refund for the inconvenience you had and i am glad to see that you were happy with the solution. We hope...

Reviewed 1 week ago

Previously commended the hotel for convenient airport site, cleanliness and efficiency. Subsequently arrived home to find that my credit card had been double-billed for the one night stay. Certainly not efficient, and not hassle-free. Beware of their slick electronic check-in and check-out system.

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Helpful?
Thank Dennis F
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Dear Guest, I am very grateful that you could take time to leave us your thoughts and write a review. Many thanks for mentioning about convenient to airport, clean and being efficient. Please accept my sincere apology for the double charge. It is because of the system error. We have already taken the corrective measures to get this resolve with...

Reviewed 1 week ago via mobile

Poor customer service approached the desk to check in girl checked us in infront of the counter on a smartphone. Not professional as they were all standing around on their phones. Bar area is nice..however in the room there were no basic supplies such as soap for washing your hands even in the bathroom. I had no access to my...

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Helpful?
1Thank Jacinta W
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Dear Guest, I am very grateful that you could take time to leave us your thoughts and write a review. Mobile check-in is the new brand standard and we have many good comments and feedback about it. Please accept my sincere apology if it did not meet your expectations. I am going to investigate with the team about the issue...

Bury, England, United Kingdom
Reviewed 1 week ago

They charge extra for parking and transfers to the airport. Car parking operator currently chasing me for £100.00 as receptionist refused to take our reg on arrival insisting we do it at check out, but checkout is automated and there was no one on reception when we left in a bit of a hurry at 6:30 am. The room was...

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Helpful?
Thank Ewan A
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Dear Guest, I am very grateful that you could take time to leave us your thoughts and write a review. Please accept my sincere apology related to car park ticket. We have sign every where in the hotel with the full information about the charges and way to pay. I am going to investigate with the team about the information...

Reviewed 1 week ago via mobile

Very convenient to airport, clean and fairly quiet, being so close. Across the road if free bus service to airport. Or bus from hotel at £4.50 Good restaurant and bar at reasonable prices. Bed very comfortable.

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Helpful?
Thank Robin M
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Dear Guest, I am very grateful that you could take time to leave us your thoughts and write a review. Many thanks for mentioning about cleanliness. We hope to see you again in the very near future. Once again many thanks for reviewing us, Kind regards, Chander Kaushik General Manage

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Ibis Hotel Heathrow is 1.2 Miles from terminals 1,2,3 & 4, and 4 miles from Terminal 5. The Hoppa bus goes every 20 minutes to & from the airport costing £5; take H6 from T1/2/3 or H56 from T4/5. There are also free local buses from Heathrow Central to Harlington Corner which is 2 min walk to hotel (buses 105/111/140). Central London is 15 minutes by train on Heathrow Express or 45min by tube on the Piccadilly line. Guests driving must register car at reception as we operate a ticketless carpark using ANPR cameras and parking costs £12 per day. Please use UB35AN for Satnav Ibis Hotel Heathrow offers 356 comfortable ensuite rooms, with Free Wifi, air-cooling, tea & coffee facilities and Freeview TV channels. Foggs Kitchen & Bar is located on the ground floor and is open 24 hours per day. Our breakfast buffer is served from 06:30-10:00 everyday, with a light continental breakfast served from 04:00 to 06:30 for early risers, or 10:00-12:00 for late risers. The bar menu is served midday to midnight with a range of international dishes, and the main restaurant is open 17:30 to 22:15 for dinner service. We also serve soft drinks and hot bar meals 24/7 - perfect if you are arriving from a late flight. ... more   less 

Additional Information about Ibis London Heathrow Airport

Address: 112 Bath Road, Hayes UB3 5AL, England
Region: United Kingdom > England > Greater London > Hayes
Price Range: ₹ 3,603 - ₹ 7,624 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis London Heathrow Airport 3*
Number of rooms: 356
Reservation Options:
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Also Known As:
Ibis London Heathrow Airport Hotel Hayes
Ibis Hotel Hayes
Accor London Heathrow Airport
Ibis London Heathrow Airport Hayes, Greater London, UK
Hotel Style:
#2 Green Hotel in Hayes
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Questions & Answers

Here's what travellers have asked, with answers from Ibis London Heathrow Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“do not choose this hotel”
  • cutains broken
  • cutains broken
  • room smell of glue, after looking where the smell came from, found this in bathroom
elsie539, 14 May 2017 | Read review
“Dont get a ground floor room”
E2936QNmichaelh, 3 May 2017 | Read review
“Don't stay here, it's a transit hotel only”
SimoneL901, 30 Apr 2017 | Read review
“remote had dead batteries. just had decaf coffee packs and got the same when we asked for regular coffee packs.”
657evelyng, 4 Apr 2017 | Read review
“Our room was at the end of a hallway, and it was very quiet.”
WorldM_13, 2 Apr 2017 | Read review
5 of 5
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US$ 51* /night
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Prices are for 1 room, 2 adults
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