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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
On arriving yesterday October 17th I was greeted by the worst receptionist I've ever met! I did my booking through Booking.com and they'd taken my payment from my bank on Sunday I'd already rung and asked why they took payment when it wasn't a pay...More
Response from AMIT K, General Manager at Shepiston Lodge HeathrowResponded 2 weeks ago
Dear Guest,We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our...More
Rooms only cleaned or changed on departure. Shower only runs from beneath unit. Breakfast is make yourself tea or coffee and toast. Kettle in room but supply your own tea. Coffee. Sugar and milk free car park is £8,00 per night. It's a skip with...More
Response from AMIT K, General Manager at Shepiston Lodge HeathrowResponded 4 days ago
We appreciate you taking the time to provide us with feedback of your stay. I am very sorry to hear that your stay did not meet expectations. We have improved our service levels to meet our guests expectations.
To start with, I parked in their drive way in the front to unload our luggage, they said, £8.00 car parking to park over night. I said to the receptionist we will remove the car, after unloading. There is free parking on the street. Three...More
Paid in full online and when we arrived at the hotel they wanted us to pay again, stating that we hadn't paid even though our card had been charged. Terrible service from the guy on reception; extremely unhelpful so we walked away. Never again!
Over the last 2 years I have stayed there on numerous occasions & I can't fault the place.
Free parking & wifi, clean rooms & friendly staff.
Never had breakfast as I've always had an early pick up from Heathrow, always disappointed if I can't...More
US$ 45 - US$ 93 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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Also Known As
Shepiston Lodge Heathrow Hotel Hayes ,
Shepiston Hotel Hayes ,
Shepiston Lodge Heathrow Hayes, Greater London, UK