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    Shepiston Lodge Heathrow

    31 Shepiston Lane, Hayes UB3 1LJ, England
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    3/12/2017 4/12/2017
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    Traveller (18)
    Room & Suite (11)
    Dining (2)
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    Overview
    • Excellent32%
    • Very good38%
    • Average17%
    • Poor5%
    • Terrible8%
    4 weeks ago
    “Worse total ever! Fawlty towers with out the humour ”
    26 Sep 2017
    “Disgusting ”
    Free Wifi
    Breakfast included
    Non-Smoking Rooms
    Free Parking
    3.0 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (73)
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    1 - 5 of 63 reviews

    Reviewed 4 weeks ago via mobile

    On arriving yesterday October 17th I was greeted by the worst receptionist I've ever met! I did my booking through Booking.com and they'd taken my payment from my bank on Sunday I'd already rung and asked why they took payment when it wasn't a pay...More

    Thank Karensamantha71
    Response from AMIT K, General Manager at Shepiston Lodge HeathrowResponded 2 weeks ago

    Dear Guest,We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our...More

    Reviewed 26 September 2017 via mobile

    Rooms only cleaned or changed on departure. Shower only runs from beneath unit. Breakfast is make yourself tea or coffee and toast. Kettle in room but supply your own tea. Coffee. Sugar and milk free car park is £8,00 per night. It's a skip with...More

    Thank Rip1456
    Response from AMIT K, General Manager at Shepiston Lodge HeathrowResponded 4 days ago

    We appreciate you taking the time to provide us with feedback of your stay. I am very sorry to hear that your stay did not meet expectations. We have improved our service levels to meet our guests expectations.

    Reviewed 14 August 2017

    To start with, I parked in their drive way in the front to unload our luggage, they said, £8.00 car parking to park over night. I said to the receptionist we will remove the car, after unloading. There is free parking on the street. Three...More

    1  Thank ranaaulakh
    Reviewed 8 November 2015 via mobile

    Paid in full online and when we arrived at the hotel they wanted us to pay again, stating that we hadn't paid even though our card had been charged. Terrible service from the guy on reception; extremely unhelpful so we walked away. Never again!

    Thank domgreen93
    Reviewed 31 January 2015

    Over the last 2 years I have stayed there on numerous occasions & I can't fault the place. Free parking & wifi, clean rooms & friendly staff. Never had breakfast as I've always had an early pick up from Heathrow, always disappointed if I can't...More

    1  Thank Paul J
    Mercure London Heathrow Hotel
    859 reviews
    #10 of 14 hotels in Hayes
    0.2 km
     
    Sofitel London Heathrow
    11,731 reviews
    #2 of 22 hotels in Hounslow
    4.9 km
     
    Premier Inn London Heathrow Airport (M4/J4) Hotel
    1,555 reviews
    #1 of 14 hotels in Hayes
    1.2 km
     
    Premier Inn London Heathrow Airport (Bath Road) Hotel
    9,227 reviews
    #3 of 22 hotels in Hounslow
    1.8 km
     
    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Breakfast included
    Details
    • Price range
    • US$ 45 - US$ 93 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 22
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity and Hotels.com so you can book your Shepiston Lodge Heathrow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Greater London >
    • Hayes
    • Also Known As
    • Shepiston Lodge Heathrow Hotel Hayes ,
    • Shepiston Hotel Hayes ,
    • Shepiston Lodge Heathrow Hayes, Greater London, UK
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    Traveller (18)
    Room & Suite (11)
    Dining (2)
    Hotel & Grounds (9)
    Bathroom (2)
    Nearby
    Premier Inn London Heathrow Airport (M4/J4) Hotel
    1,555 reviews
    1.23 km away
     
    Mercure London Heathrow Hotel
    859 reviews
    .16 km away
     
    Premier Inn London Heathrow Airport (Bath Road) Hotel
    9,227 reviews
    1.82 km away
     
    Nearby Restaurants
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    The Wheatsheaf Pub
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "Never stay here or you will go ill"
    Read review
    "If your staying over for an early pick up in Heathrow, then this is the best value for money stay."
    Read review
    "Don't choose the room near the reception it was a bit noisy with people coming and going etc."
    Read review
    "I read that the second floor was best since you will not hear the noise of luggage upon your head..."
    Read review
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