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Mercure London Heathrow Hotel

Booking.comUS$ 75*
View Deal
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 89*
US$ 75*
Great Deal
US$ 76*
US$ 76*
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Mercure London Heathrow Hotel
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736 Reviews from our TripAdvisor Community

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Showing 691: English reviews
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west midlands
Reviewed yesterday NEWvia mobile

We stayed from Friday to monday. Room was lovely. Well cleaned. Spacious. Staff friendly. And very helpful when I had an accident getting out of a taxi. Got ice and first aid kit (shut my thumb in car door) reception​ check in was quick. Food was lovely. Lovely club sandwich and sausage and mash. Definitely use again

Thank kebav
Combe Martin, United Kingdom
Reviewed yesterday NEWvia mobile

Hotel nice and modern. Very popular with families. Parking at property. Rooms very hot not improved by air conditioning. Good value. Nice bar and restaurant. Heathrow hoopa picks you up at the front of hotel, cheap efficent transfer to Heathrow.

Thank Sophie F
Santa Barbara, California
Reviewed 2 days ago NEW

A cancelled flight at Heathrow left us stranded at the airport for hours. British Airways had an IT problem so hundreds of flights were cancelled and passengers told to leave the airport with no baggage. We booked the Mercure on line while waiting to get out and received confirmation of payment from Expedia. When we got to the hotel, their...

1Thank David G
Reviewed 3 days ago NEWvia mobile

Recently stayed just for one night before our flight . Booked hotel and meet and greet. Check in was excellent after finding a space in the car park. Room was very clean , spacious , very comfortable and quiet. Had an enjoyable dinner, could not fault anything , Joe and his team were able to recommend and help with our...

Thank Lynda W
Preston, United Kingdom
Reviewed 4 days ago NEWvia mobile

We travelled from up North before our flight to Canada. Arrived approx 4pm on a Friday, from the outside it doesnt look quite like a hotel, and does look a bit dingy, but as soon as you walk through the doors you will be impressed, very stylish decor, clean, very friendly and helpful staff. The foyer and the dining/lounge area...

Thank Clou1983
Jakarta, Indonesia
Reviewed 4 days ago NEW

This is a strategic hotel, close to LHR airport. In case you need to depart from LHR earlier the next day, this should be an ideal hotel for you. This hotel can be reached with a shuttle bus from and to the LHR airport itself, both terminal 2 and 5. The room (two queen beds) was comfortable, although I got...

Thank chameleontrainer
Reviewed 4 days ago NEW

Standard has dropped.Have stayed here a Bout 6 times and notice that standard has dropped.I am a platinum member but the staff dont seem to care about returning customers.Every accor hotel gives us Two free drinks but now they only give one.They have always given two in the past.Coming back in November but will be booking Novotel which is almost...

Review collected in partnership with Accorhotels.com
Thank Ovalau
Reviewed 1 week ago via mobile

Upon arriving parking was fine as was check in. The room we stayed in was very small and had slanted ceilings as it was on the second floor. Me being 6ft plus I had to be carefull getting in and out of bed or I would have cracked my head. The room is very very cosy with it being pretty...

Thank Stuart B
Torquay, United Kingdom
Reviewed 1 week ago

This was the 2nd time we stayed as a family for a trip to Legoland. 1st time we had a slightly bigger room but this was adequate for us. Staff were pleasant, dinner was ok and breakfast really good. Problem was the bed. I know that a bed is a personal thing but the beds are cheap and poor quality...

Thank Andrew B
Nottinghamshire, United Kingdom
Reviewed 1 week ago via mobile

The room we had was very small and smelt damp. Very noisy too, especially next doors plumbing! In need of refurbishment. The reception area was very nice and staff were very pleasant. Parking is limited, but the hotel found a space for us on the road nearby. Get there early if you want a proper parking space. Good location for...

Thank Lisat69

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11/06/2017 12/06/2017
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  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Banquet Room
Official Description (provided by the hotel)
Welcome to Mercure London Heathrow Hotel. 184 fully refurbished bedrooms and public areas, situated less than 2 miles from London Heathrow Airport. Ideally located for Stockley Park and offering easy access to Central London and the M4 / M25 motorways." Mr Richard JACKSON, Hotel manager ... more   less 

Additional Information about Mercure London Heathrow Hotel

Address: Shepiston Lane, Hayes UB3 1LP, England (Formerly Comfort Hotel Heathrow)
Region: United Kingdom > England > Greater London > Hayes
Price Range: ₹ 4,396 - ₹ 8,210 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure London Heathrow Hotel 3*
Number of rooms: 184
Reservation Options:
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Also Known As:
Comfort Inn Hayes
Comfort Hotel Hayes
Mercure London Heathrow Hotel Hayes, Greater London, UK
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Questions & Answers

Here's what travellers have asked, with answers from Mercure London Heathrow Hotel staff and other travellers.
28 questions
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Questions? Get answers from Mercure London Heathrow Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lifts are a must for accessibility.”
boba169, 17 May 2017 | Read review
“away from lift”
Tinkerbell070, 10 Apr 2017 | Read review
“choose a room by the road rather the courtyard.”
Villa57, 30 Mar 2017 | Read review
“I had room 72 on the ground floor. Room 10 had the noisy pipes”
Jackeyp, 2 Mar 2017 | Read review
“106 next to the lift facing a quiet car park”
angelacX523TQ, 27 Feb 2017 | Read review
5 of 5
US$ 75* /night
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Orbitz.comUS$ 76
Hotwire.comUS$ 76
HotelQuicklyUS$ 89
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Prices are for 1 room, 2 adults
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