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The Albany Hotel is owned and run by the Slate Family, which consists of Richard & Lisa (Brian & Janet have recently retired from the day to day operation of the hotel). Their aim is to make it feel like a home from home to make their guests feel welcome. Situated just off the North...
All reviewsnational holidayskeyboard playerno liftthis family run hotelplenty of hot waterrooms were clean and tidyother guestscoach holidayfriendly hoteltea and coffee facilitieswarm welcomecar parkshort walkvery pleasant staytown centrebit datedstayed one night
Second 5 day stay at The Albany. The food service and hosting was first class, nothing was too much trouble. Excellent choice of meals in pleasant surroundings. Rooms were a little basic but adequate and looking forward to going again.
Jim & Rosemary Ripley
Really friendly and welcoming staff. Room was clean and had all you could need from a budget room. Good breakfast. Location perfect as minutes from beach and town.would Recommend and would stay here again
Stayed here 18 th June 2018 ,bit run down in places but bedding immaculately clean,staff brilliant very friendly ,I thoroughly enjoyed meals ,3-30 a pint of lager there is an outside beer garden ,entertainment not my cuppa tea but stay was enjoyable ,tenby 5-10 mins...More
Piss poor customer service, no care for guests just interested in the money. Quote from Lisa slate hotel owner "I can sell your room today, I don't need your booking tomorrow"
If someone can pay for the room you can they will cancel and sell...More
Thank Jonathan W
Response from Richard_Tenby, Owner at The Albany HotelResponded 31 May 2018
I don't appreciate your language being used.
The fact is all rooms have to be paid for in advance and you have been advised by Booking.com to provide relevant card details so that payment could be taken. You have been unable to do this...More
Went with National Coach holidays for 5 days. Absolutely wonderful family run hotel. Richard was very entertaining. All hardworking and cheerful and made everyone welcome. Old building,no lift but not too many stairs and we liked the homely atmosphere so will definitely go again. Breakfast...More
2 Thank Suzy W
Response from Richard_Tenby, Owner at The Albany HotelResponded 19 May 2018
Thank you so much for taking the time in writing this review following your recent stay. We are delighted that you enjoyed (even the quiz) and I shall pass on your comments to all concerned. Hope to see you on a future visit. Kind...More