We had a lovely mini- break. The hotel accommodation, restaurant and spa exceeded our expectations. The lack of a sauna was a negative but we were advised of this at booking & there are plans to restore this. All the staff were very friendly and helpful. A special mention for Carmen( reception) Amesh(manager) and Tracy (spa). They were keen to ensure you had the best stay possible. We would love to return.
Wonderful weekend. Staff were lovely from the moment we walked in - Mandy especially. We were upgraded to an executive suite. It was lovely, comfortable and spacious. Gentleman and ladies in the bar and restaurant were very accommodating and polite. We had treatments on the Saturday afternoon which were excellent. Only thing I would say is that £60 was expensive for the pedicure. We walked down to Tenby on Saturday afternoon- it took about 25minutes. We got a taxi back later on in the evening. We wouldn’t hesitate in recommending the hotel to family and friends. And we will definitely be back. Thank you for a relaxing and enjoyable weekend.
Really well run hotel, staff were very helpful and polite. Rooms were a good size, quiet, very clean and facilities were first class. However, best thing about this trip for us was the food which was amazing. We ate at the hotel restaurant for breakfast and evening meal and every meal was absolutely delicious.
Fantastic. Great staff, great food, beautiful rooms. Couldn’t fault it. The Spa area was lovely . Varied treatments available at reasonable prices. Jacuzzi and outside hot tub were lovely. Everywhere was so well maintained and clean. Highly recommend
Lovely venue for our girls weekend. The hotel was modern, clean and the staff were very friendly and attentive. The spa was quiet and we were able to relax and enjoy the facilities. The treatments were a great addition. Our rooms were clean and spacious and appeared to have been recently decorated. The restaurant and bar area had a good atmosphere without being too busy. The staff were excellent and the food was delicious. We had a great stay and will definitely be back
Another wonderful stay you can see why so many guest continually return to a lovely well run hotel,the staff are always so friendly & helpful in any way possible at making your stay always memorable.The rooms are clean & well maintained & the food is simply delicious every time.The spa yet again relaxing & a lovely way to chillout with the two jacuzzi's especially the outside one.Thank you Anish ,Mandy & all of the staff your all wonderful tho I wonder when does Anish get time to sleep a manager of so many talents.Merry Christmas to you all see you in the New Year Dawn & Hugh Thomas
Myself & husband came here to celebrate his birthday. We arrived early to use the spa at 1pm and were very fortunate that our room was ready on arrival. We had a lovely room with a balcony, flower petals on the bed & swans made out of towels which was a nice touch. The room was quite small but had everything we needed & was clean. Staff are very polite, friendly & attentive so couldn’t fault the staff at all. We went to the spa, again quite small but lovely place with indoor and outdoor hot tub. We found the outdoor hot tub better so spent some time there relaxing. Nice comfortable relaxation beds in the spa which were lovely to lie on. Evening meal was included in our package to the value of £32 each. The food was freshly cooked, hot and absolutely stunning. Very friendly staff in the restaurant also. Breakfast was cooked fresh to order, tasty and hot and very fresh, lovely furnishings and deco in the hotel. The online checking in and check out is really easy to use and very convenient. Thanks you.…
It was fine! The room was clean. We had supper and breakfast in the restaurant and the food was good. The staff were great! We also had spa treatments. It is not a 4* hotel and not good value for money. The room decor dated. You can tell the ingredients for breakfast and supper are of cheaper quality (the ‘fresh’ bread with supper was warmed like it been in the microwave). The treatment I had was £90 and was awkward and felt rushed. I was told to go to the spa ASAP 30 min before my treatment time as the therapist finished early. The products used smelt very chemical. We won’t be staying again for the amount we paid for the weekend.
Room and hotel all clean and appears to have been recently refurbished. We had an executive room which was large and comfortable. Evening meal and breakfast very good. Spa not as good as other places we have stayed but fine. Hotel a little further from the centre than we expected but still walkable. Overall a pleasant experience and we would stay here again.
We didn’t stay in the hotel we only used the restaurant, which was that good we used it twice. There’s a good selection on the menu and the quality of the food was excellent. The restaurant has a lovely atmosphere and the staff, Anish, Sean and Martina were spot on. Loved it.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing