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23/3/2018 24/3/2018
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    The Rutland Hotel

    Rutland 19 Palace Terrace, Queens Promenade, Douglas IM2 4NF
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    23/3/2018 24/3/2018
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    Traveller (72)
    Room & Suite (11)
    Dining (1)
    Overview
    • Excellent35%
    • Very good43%
    • Average15%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “self service” (30 reviews)
    “coach trip” (22 reviews)
    “steep steps” (12 reviews)
    Free Wifi
    Breakfast included
    Beachfront
    Non-Smoking Rooms
    Restaurant
    Room Service
    Bar/Lounge
    Meeting Rooms
    Dry Cleaning
    Tennis Court
    3.0 Star Hotel
    All hotel details
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    Rooms
    23 Mar24 Mar
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
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    Reviews (356)
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    1 - 5 of 350 reviews

    Reviewed 19 October 2017

    Lovely clean room could do with handrail in shower cubicle. No view in room 401. Didn't like long tables and timed sittings should have been shared equally between coach parties as when it came to last sitting various foods ran out. (No plaice, no curry)...More

    3  Thank Doreen753
    Response from MarkDWilson, Managing Director at The Rutland HotelResponded 4 weeks ago

    Dear valued guest. May we thank you for taking the time to write this review and for your kind words on the cleanliness of your room. We are of course, disappointed that other elements of your stay didn't live up to your high personal expectations...More

    Reviewed 14 October 2017

    Went here as part of a majestic trip to Isle of Man hotel was overbooked so not only was there three coach loads but also other people eating from a different hotel here as well. Dining room so crowded everyone had to stand up so...More

    4  Thank MJV_12
    Response from MarkDWilson, Managing Director at The Rutland HotelResponded 4 weeks ago

    Dear guest, may we thank you for taking the time to leave us this review. We are naturally dismayed to note your comments. We can only assure you that meals are cooked fresh not from frozen produce as you suggest and that our hotels along...More

    Reviewed 13 October 2017

    The main problem with this hotel.....and it is a serious problem that needs to be addressed by the company not the management....is the quality of the beds. They appeared to have solid ridges throughout, possibly springs very close to the surface and these made the...More

    3  Thank pen638
    Response from MarkDWilson, Managing Director at The Rutland HotelResponded 4 weeks ago

    Dear valued guest. May we thank you for taking the time to leave us this extensive and helpful review. We are delighted to note that overall you enjoyed your stay with us and look forward to hosting you in the future. We also thank you...More

    Reviewed 11 October 2017

    The Dining Room is small for the number of guests, our room 312, however had the most uncomfortable bed we have ever experienced, springs protruding into to my back ! - When asked for to change the mattress we were told, non available, the staff...More

    2  Thank syd766
    Reviewed 8 October 2017

    The hotel is not as close as amenities as we thought. The mealtimes are borderline carnage as there so many people packed in the room. 1 three person lift to cater for 4 coachloads of people is not great. Above all else, everybody we were...More

    2  Thank Castlings2013
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Beachfront
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Tennis Court
    Details
    • Price range
    • US$ 96 - US$ 235 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Romantic Hotel in Douglas
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 64
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Priceline, Orbitz, getaroom.com, HotelQuickly, Cancelon and TripOnline SA so you can book your The Rutland Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • Isle of Man >
    • Douglas
    • Also Known As
    • Rutland Hotel Douglas ,
    • Rutland Hotel Isle Man ,
    • The Rutland Hotel Douglas, Isle Of Man, UK
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    Traveller (72)
    Room & Suite (11)
    Dining (1)
    Pool & Beach (1)
    Hotel & Grounds (58)
    Bathroom (2)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    bbjs
    19 July 2017|
    AnswerShow all 8 answers
    Response from MarkDWilson | Property representative |
    Yes all rooms are fully en-suite and have a shower. Some rooms also have an optional bath as well, if this is required please advise prior to arrival so we may allocate the room accordingly.
    1
    Vote
    eileen189
    19 January 2017|
    AnswerShow all 5 answers
    Response from 1,81,050 | Reviewed this property |
    Suggest telephone or send an email directly to hotel
    0
    Votes
    bbjs
    27 October 2016|
    AnswerShow all 6 answers
    Response from Speedymouse2 | Reviewed this property |
    I think there is only one lift but I didn't use it Our luggage was taken up to our rooms There were a few disabled people on our coach they all managed well not sure what floor they were on As far as I know all rooms are... More
    2
    Votes
    Room Tips
    "401 no view. But nice size."
    Read review
    "Most are large rooms but air conditioning is open the window put a fan on."
    Read review
    "Great view of Douglas Bay at the front."
    Read review
    "Ask for a sea view."
    Read review
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