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The Claremont Hotel

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339 Reviews from our TripAdvisor Community

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There are newer reviews for The Claremont Hotel
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Showing 326: English reviews
York UK
Reviewed 24 June 2016

We recently stayed in a standard room at the back of the Claremont Hotel. On opening the bedroom door we were met by a blast of furnace hot air. The room stayed uncomfortably hot for the rest of our 5 night stay despite the weather outside being a fairly cool 14 degrees most days.. There was very little drawer space...

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Helpful?
Thank Peetyweety
MarkDWilson, Managing Director at The Claremont Hotel, responded to this review

Dear valued guest, thank you for your recent visit to the Claremont and for taking the time to leave your review. May we also thank you for your kind words regarding our team and the breakfast standard. We note your other comments and note that at the time of your stay the local weather was exceptionally, (and unusually), warm which...

London
Reviewed 23 June 2016 via mobile

Stayed for 2 nights after having tried several other hotels in the past and this is by far the smartest and best in town. Was upgraded to a sea view business class room. Bathroom spacious and well maintained with excellent rainfall shower. Bed extremely comfortable. My only fault would be that there is no AC and the room was warm....

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Helpful?
1Thank stub0612
MarkDWilson, Managing Director at The Claremont Hotel, responded to this review

Dear valued guest, Thank you for your kind words regarding your recent stay at the Claremont. We are delighted to note how much you enjoyed your time with us and in particular the room standard and our excellent inclusive breakfast offering. We hope to have the opportunity to host you again upon your next visit to the Isle of Man....

Welwyn, United Kingdom
Reviewed 21 June 2016

We have just spent 7-nights in this hotel and, on balance, have enjoyed the stay. Initially we were in a Classic room - nicely furnished and well equipped - but it was on the rear of the building. Unfortunately these rooms face the rear of shops with noisy air conditioning running and, as the weather was quite mild and we...

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Helpful?
Thank John D
MarkDWilson, Managing Director at The Claremont Hotel, responded to this review

Dear valued guest, thank you for your visit and for your feedback. We greatly appreciate your kind words regarding the Claremont location, breakfast standard and the courteous service as provided by our entire team. We are also delighted to note you enjoyed your weeks stay with us and hope to have the opportunity to host you once again in the...

Ballymena, United Kingdom
Reviewed 19 June 2016 via mobile

Our golf party of 9 selected this hotel as they could accommodate 3 per room. The hotel looks as if it has recently been refurbished to a high standard . The rooms were spotless and the shower was superb . Breakfast was included in the rate and both the continental buffet and the cooked option were 1st class. All the...

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Helpful?
1Thank Ballymena123
Derby, United Kingdom
Reviewed 8 June 2016

stayed here for 6 nights during tt race week. Plus points :- lovely hotel, great position, sea view. Great food, lovely staff. Beautiful room and large bathroom . Bad points -: No where near enough storage, only one wardrobe , no cupboard or drawers. When sat at the desk/dressing table could not see through mirror as too high. No hooks...

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Helpful?
1Thank michelle136
MarkDWilson, Managing Director at The Claremont Hotel, responded to this review

Dear valued guest, may we thank you for taking the time to write this review. May we also thank you for your kind words regarding our location, food standard, customer service and the overall room quality. We are sorry to note that there were also some elements of your stay that you felt we can improve upon and we will...

Anchorage, Alaska
Reviewed 6 June 2016

We stayed at the Claremont while visiting the Isle of Man. We loved the location being right on the water and its proximity to many restaurants and pubs. The staff were helpful and charming. The onsite bar/restaurant was a bit sterile in appearance, but certainly fine for meals and drinks.

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Helpful?
Thank elke0604
MarkDWilson, Managing Director at The Claremont Hotel, responded to this review

Dear valued guest, thank you for your review. We are delighted to read your comments regarding our prime location and the excellent customer service as you received. We look forward to hosting you again upon your next visit to Douglas and the Isle of Man. Best wishes.

Reviewed 3 June 2016 via mobile

My wife and I visited the Isle of Man for the TT races... The staff from the point of arrival until we left were awesome as were the meals dinner and breakfast... Location is superb... Would totally recommend it as the place to stay when visiting the Isle of Man. Close to the start/finish line and grandstand... Having a car...

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Helpful?
Thank Turbo964Man
MarkDWilson, Managing Director at The Claremont Hotel, responded to this review

Dear valued guest, thank you for your kind review of the Claremont. We are naturally delighted to hear that you enjoyed your stay. May we also thank you for your kind words regarding our team. We strive to provide the highest standards of customer service and as such will be absolutely delighted to pass on your compliments to each department....

Poway, California, United States
Reviewed 3 June 2016

We enjoyed our stay at this hotel very much. Parking can be quite a challenge but we did manage to find spots as everyone has to move every 2 hours until after 6pm. The staff at the hotel took excellent care of us and we even had breakfast and lunch in the hotel restaurant and were equally as pleased. A...

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Helpful?
Thank Jenny M
Rothesay, United Kingdom
Reviewed 27 May 2016

Just returned from a week in this hotel which has been modernised but lacks direction in its management. Our room wasn't serviced thoroughly each day with just the bed made. The hoover never saw action on the carpet, there were stains left on the outside of the toilet bowl from previous guests and on the bed surround. The shower door...

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3Thank 5504Marilyn
MarkDWilson, Managing Director at The Claremont Hotel, responded to this review

Dear valued guest, may we thank you for taking the time to write this review. We are naturally disappointed to note that were clearly certain elements of your visit which you found disappointing. So we can be very clear and react accordingly to your observations and feedback, I would be most grateful if you would be able to contact me...

London, United Kingdom
Reviewed 23 May 2016

Was lucky enough to be sent to the Isle of Man for work and even luckier to stay at The Claremont. From the first time I walked in to be met by Jane on the front desk, who knew who I was and where I'd flown from. Not a big thing, but it is these little things you remember. This...

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Helpful?
1Thank Rbaker1974
MarkDWilson, Managing Director at The Claremont Hotel, responded to this review

Dear valued guest, thank you for your recent stay and for taking the time to write this review. We are delighted to note that you enjoyed your stay and would like to thank you for your kind words regarding the excellence of welcome, service and breakfast cuisine as you encountered. We strive to provide the highest standard of customer care...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Boasting beautifully designed bedrooms, opulent furnishings and a premium location, The Claremont Hotel, is officially the highest rated hotel on the Isle of Man and both offers business and leisure visitors an unforgettable stay. Following extensive refurbishment to provide an international standard hotel, the '4 Star Gold' Claremont was also recently awarded the TripAdvisor Certificate of Excellence for a 3rd successive year, is a recent winner of the Isle of Man business of the year and was awarded Isle of Man Hotel of the year in 2014. With 56 lavishly furnished bedrooms including a number of 'Business Club' executive standard rooms, the hotel has stunning promenade views across the Douglas Bay and is situated at the heart of the local business and retail districts. All 'Business Club' rooms feature super king-sized beds with a Tempur (R) Mattress, Hungarian Goose Down pillows, elegant bathrobes, stylish wet room, Aveda toiletries (R), complimentary high speed wi-fi and DVD player, in addition to the work desk, iron and board, bathroom speakers, mini fridge and personal mini-safe. The Claremont also features on site one of the island's finest restaurants, 'Coast Bar and Brasserie', open all day serving an array of local produce, classic cocktails, extensive wine list, lunch, afternoon tea (pre bookable) and dinner. ... more   less 

Additional Information about The Claremont Hotel

Address: 18-22 Loch Promenade, Douglas IM1 2LX
Region: United Kingdom > Isle of Man > Douglas
Price Range: ₹ 10,295 - ₹ 18,051 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Claremont Hotel 4*
Number of rooms: 56
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Also Known As:
Claremont Hotel Douglas
The Claremont Hotel Douglas, Isle Of Man, UK
Hotel Style:
#1 Luxury Hotel in Douglas
#2 Business Hotel in Douglas
#4 Romantic Hotel in Douglas
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Questions & Answers

Here's what travellers have asked, with answers from The Claremont Hotel staff and other travellers.
3 questions
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Questions? Get answers from The Claremont Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for a quiet room at the back even if you find yourself overlooking the service lane if you are a light sleeper.”
 of 5 bubbles Sieben-Mass, 20 Feb 2017 | Read review
“Do not accept room 105”
 of 5 bubbles RonaldD228, 26 Nov 2016 | Read review
“The sea view rooms were worth the extra money.”
 of 5 bubbles birdersylvia, 1 Nov 2016 | Read review
“See above for our oom comments”
 of 5 bubbles davidgF5211HT, 27 Sep 2016 | Read review
“Ask for a sea view”
 of 5 bubbles debbieg90, 20 Sep 2016 | Read review
5 of 5