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29/1/2018 30/1/2018
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    Best Western Palace Hotel & Casino

    Central Promenade, Douglas IM2 4NA
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    Lowest prices for your stay
    29/1/2018 30/1/2018
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    Lowest price we found
    US$ 78
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    Traveller (155)
    Room & Suite (66)
    Dining (21)
    Overview
    • Excellent19%
    • Very good38%
    • Average29%
    • Poor9%
    • Terrible5%
    Travellers talk about
    “sea view” (140 reviews)
    “small balcony” (25 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Casino
    4.0 Star Hotel
    All hotel details
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    Rooms
    29 Jan30 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
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    Reviews (1,052)
    There are newer reviews for Best Western Palace Hotel & Casino
    See the most recent reviews
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    201 - 205 of 1,040 reviews

    Reviewed 5 December 2016

    Let's say at the start that I'm 100%certain that we will stay here again . The staff were friendly , the full cooked breakfast was good . Our room ( it was a suite , a lateish booking meant only a suite was available )...More

    1  Thank CAMERON S
    Response from PalaceHotelManager, General Manager at Best Western Palace Hotel & CasinoResponded 13 December 2016

    Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us about your stay and how we can improve, you are helping us deliver a superior experience for...More

    Reviewed 2 December 2016 via mobile

    Only just checked in and feel compelled to write my review based on our experience so far. If things improve I may update before we leave. Clearly this place has had its hay day but I often work at and with Best Western Hotels and...More

    1  Thank R6STE
    Response from PalaceHotelManager, General Manager at Best Western Palace Hotel & CasinoResponded 13 December 2016

    Thank you for taking the time to write this review On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements...More

    Reviewed 25 November 2016 via mobile

    Really nice welcome receptionist couldn't of been nicer, although as my header states!! Creepy and dated, the iron and ironing board were older than me!! Needed to have He-Mans finger to flush the toilet, the menu didn't excite me so ate out each night!! Breakfast...More

    1  Thank Robin H
    Response from PalaceHotelManager, General Manager at Best Western Palace Hotel & CasinoResponded 29 November 2016

    Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us about your stay and how we can improve, you are helping us deliver a superior experience for...More

    Reviewed 20 November 2016

    The Palace Hotel in Douglas is a nice hotel its reasonably priced and the rooms are clean and comfortable. I have 1 minor gripe and that was I was in a Twin room and the bed was small (single) and the mattress was like a...More

    Thank chris r
    Response from PalaceHotelManager, General Manager at Best Western Palace Hotel & CasinoResponded 23 November 2016

    Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us about your stay and how we can improve, you are helping us deliver a superior experience for...More

    Reviewed 17 November 2016

    The staff here are great, friendly and efficient and will do all they can to make your stay pleasant. It is reasonably priced, the rooms are fairly spacious and clean although the bathrooms are quite small. Plus location is excellent and facilities are good: free...More

    1  Thank MrsLordy
    Response from PalaceHotelManager, General Manager at Best Western Palace Hotel & CasinoResponded 23 November 2016

    Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us about your stay and how we can improve, you are helping us deliver a superior experience for...More

    About
    Amenities
    • Top amenities
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Pool
    • Restaurant
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Casino and Gambling
    • Pool
    • Restaurant
    • Spa
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$ 59 - US$ 117 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 On the Beach Hotel in Douglas
    • #3 Luxury Hotel in Douglas
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 133
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, getaroom.com, Travelocity, Hotwire, HotelQuickly, TripOnline SA and Cancelon so you can book your Best Western Palace Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • Isle of Man >
    • Douglas
    • Also Known As
    • Best Western Palace Hotel And Casino ,
    • Best Western Palace Hotel Douglas ,
    • Hilton Hotel Douglas ,
    • Hilton International Douglas ,
    • Hilton Douglas ,
    • Douglas Hilton ,
    • Best Western Palace Hotel & Casino Douglas, Isle Of Man, UK
    Add Photo Photos
    Traveller (155)
    Room & Suite (66)
    Dining (21)
    Pool & Beach (7)
    Hotel & Grounds (134)
    Bathroom (5)
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    Ask a question
    Questions & Answers
    Pat H
    4 January 2018|
    AnswerShow all 3 answers
    Response from Kenneth R | Reviewed this property |
    Yes you can leave you bags in a room at the receptionists
    0
    Votes
    Hayley W
    2 January 2018|
    AnswerShow all 3 answers
    Response from PalaceHotelManager | Property representative |
    Hi Anna, the health club is free to use for hotel guests. Their is however a £2 deposit for towels but this is returned to you once the towel is returned
    0
    Votes
    benloz63
    18 October 2017|
    AnswerShow all 13 answers
    Response from hildawent | Reviewed this property |
    We go to the Casino often as we love the Chinese Restaurant Majestic which is sited in the Casino. Robert is very accommodating and provides the best Chinese on the Island. We finish our evening at the machines or tables in... More
    1
    Vote
    Room Tips
    "Go for sea view to make the most of the scenery , don't go for a room at the rear as it's noisy at..."
    Read review
    "Ask for sea view"
    Read review
    "Sea view better but more expensive"
    Read review
    "If you can get a suite. very nice"
    Read review
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